Nice service from AutoNation Toyota South Austin

Abbi thank you it was great experience highly recommend Abbi

Went to Autonation South Austin on an ice storm day. First, they were open and most places were not. Second, Charles Dubon was honest, fair and a pleasure to work with. We got a deal done and I recommend doing business with them.

Grate service the seals guys is clear name is Amil never have a problem very quickly and very good people

My car has been sitting at the collision center since November and still is not repaired. The repair has been delayed several times by slow action on the part of the collision center, poor communication, and incorrectly ordered parts. I have been paying out of pocket for a rental car for over a month now. Not happy and still without a car.

Friendly, courteous and on time!

Joshua was fantastic and on the ball taking care of my 2011 Sienna. All the service people were fast and courteous. I was in and out before I knew it. Just like all my previous appt. GOD bless you all

Abbi thank you so much for helping me get the 4Runner 2023 your were so patient with us I appreciate it thanks for hard working..

I was not given an estimate for most of the services provided and was under the impression the oil change and 25k mile care was free. There were services provided that we were never told about and again did not receive an estimate for anything aside from our rim replacement & alignment. We didn?t even know our tire needed to be replaced along with the rim. Extremely unprofessional & severe lack of communication. We had to call several times for updates and had a hard time reaching our service advisor alex. We were not expecting to pay several hundred dollars for these services and will likely not be bringing our vehicle back or purchasing from this dealership again. Our whole family has always been loyal to Toyota vehicles but this experience was so awful that next time we?re looking for a new vehicle we?ll likely be looking for a different company to support. Extremely shady.

Great service experience with Susana.

Service is fine but it is too long. I should not have to wait 3 hours for an oil change that had been scheduled for weeks.

I had a wonderful experience working with Leo Dawson as he helped us purchase our car. He was very communicative throughout the whole car buying process and it was a pleasure working with him.

Friendly staff. Great service

Patrick Benadum was awesome 👌 and Laura Padilla!!!

Alex Lomell & management were amazing! Super patient & kind! So happy for my new car

Brought in my 2018 Tacoma. Jared Jones was my service advisor. He was great! Good communication, quick turn around on my service and the pricing wasn't what I expected for a dealership-very reasonable! I’ll be coming back.

Working with Ed Fernandez was a smooth process start to finish. He was very knowledgeable about every detail of the truck I purchased. Highly recommend working with him to anyone looking for a new Toyota

Had a great experience with Marc Diaz! I highly recommend him.

Great service received from Susana.

Update: I am glad that the General Manager got involved and fix the problems the way things should. We appreciate the outstanding efforts of the General Manager of this place. He did SAVE THE REPUTATION of AutoNation Toyota South Austin from the destroying hands of Greg Coy. ----------------------------------------------------------------------------------------------------- Thank you. We really appreciate the Board of Management taking time to look into our review and solve the problems. At the moment, the General Manager is seriously working with us, and so far, we are happy with the extra efforts from the General Manager. Thank you. For Greg Coy, Tony's manager, as this incident is serious, we would think the Board of Management might want to investigate why Greg was DETERMINED to COVER-UP; by redirecting the conversations, intimidating customers, venting anger, showing aggressiveness to customers when his teams did the wrong things. He even tried to shut me up with a strong tone "I am working here for 31 years". I can't express enough my DISAPPOINTMENT when we approached for help. Greg has absolutely no respect for customers, and he did the opposite of what a manager should do; which is to help customers and company's reputation. If Greg tries to deny all the issues I address up here, I can make sure Greg to will admit it, if that helps your investigation. I suspect the Work Order given by Greg (attached) is also falsified because even the document heading is misspelled. We hope this won't happen again with other customers as it causes trouble to customers and damages the company's reputation. Again, we are glad that all this stopped when the General Manager stepped-in to solve the problems. Thank you so much. --------------------------------------------------------------------------------------------------- DISHONESTY?....CONFLICTING STORIES?....COVER-UP? I picked up our car and paid $4,000 dollars for the technical lights. The ABS & Brake lights were still on. I asked Tony Do about these lights, and he told me it will cost "another $4,000" (exact words) to fix the remaining lights. My sister got upset because that was not agreed. So, she called Tony and he sent text to my sister that these lights are covered under a national warranty policy. Is this DISHONESTY?. Tony Do told my sister that the parts are on order, but I asked his manager, Greg Coy, and got informed that "nothing was on order" after he checked the systems. Are these CONFLICTING STORIES?. Today, I asked for the original Work Order to clear-up the matters, and they said it had not been scanned and nowhere to be found. I feel things are being COVERRED UP? With all this information, do you feel the same as me? EXTREMELY BAD EXPERIENCE FOR SUCH A BIG PLACE

I recently bought my first Toyota and I am in love with it. The buying process was super easy. I submitted what I was looking for on the Toyota website and immoderately got a call from a woman named Poliana. She said they had what I wanted so I went down the next morning and there it was. When we spoke on the phone or was like we were old friends. Poliana was helping other customers and I didn't have an appointment so Susana was gracious enough to help me. She was very up front, helpful and there was no pressure to buy. There were no unnecessary trips to talk to some annoying manager to haggle over pennies, everything was cut and dried and above board. I would love to go back and would definitely buy from Poliana and Susana if the need arose. Highest marks 5/5.

I can't explain myself right now what I received on my Bank Account was so great and surprising, an amazingly huge amount was sent to me by trading with an expert, You so much deserve accolades on this Mrs. Alexander Melissa Always do your best, what you plant now you harvest later, I made $6,900 with just little amount of $500 She did a great job, thanks to Mrs. Alexander Melissa for making that come through. Please all you have to do is to contact her and be a part of this online investment, WhatsApp:+1 (210) 628-9394 E-mail: alexandermelissa800@gmail.com

Excelente Servicio ..lo recomiendo 100% mi vendedor Ed Fernández gracias por toda tu ayuda tiempo y paciencia!.

We just bought used ACURA MDX from here. Andy Marquez was very helpful getting deal done for us. Thank you Andy. Your team is awesome.

Rito, Charles and Alfredo helped me to find the perfect vehicle. I came in and test drive two vehicle and I did like one a lot! Easy transaction and transparency. Thank you. Recommended

Sold my 2014 ES350 to this dealer via Emily. The process was quick and they were able to meet the $12,000 I was asking for.

Thanks to Andy Marquez I was a first time buyer and he helped me go through every step to get my rav4 now I get to enjoy it

a week after I bought my car I got an oil change and they said the battery was bad and it was about 3 1/2 years old so i brought it back to get it tested and replaced if needed and they supposedly recharged it but an hour later the battery died so I called them back and the lady was extremely rude and told me to get it towed back which was 20 miles from where I was so I said I'm not going to pay for it to get towed because it would cost as much as just buying a new battery and she just hang up then i called 5 more times and no one would answer so now I have to get a new battery 2 weeks after buying a "certified" used car

Henry was awesome spent 3 hours with me and did not rushed me at all, bought my car and could not be happier, make him a manager!

Abbi was amazing throughout the entire process. She was very friendly and patient the whole way through and was able to answer our questions. Vince in Finance was a pleasure to work with to wrap up the deal! Definitely recommend!

Stephen Tapia was great and found me the perfect car. I’m so happy how fast and friendly the process was!

Cole was great! I took up almost his whole day looking at different cars and deciding what I wanted. He was very patient and accommodating and made sure I got exactly what I wanted. He made the overall experience very pleasant. I’ll definitely be referring my friends and family to him.

I purchased a car with Melissa Davis, who provided an excellent customer experience. I was impressed with Melissa's professionalism, knowledge of vehicles, and efficiency in making the car buying experience easy. Melissa has great communication skills, and kept us up-to-date throughout the process. I also appreciate the help in setting up the mobile connection etc. I strongly recommend using Melissa when purchasing a car from this dealership. Thanks Melissa!

The process was smooth and Charles Dubon helped me in the whole process.

Marc Diaz was really helpful getting on the waiting list for Siennas coming in. It was a real easy process.

Today I had the chance to buy a car ! Everyone was really nice there ! But the sales man was excellent !!! His name is Marc Diaz, I TOTALLY recommend going to him for help !!

Henry was super helpful, great experience!

Collin Maleski was quick to help us, very friendly, and was able to answer all of our questions. Thanks!

Le agradezco por su asistencia en Toyota a Rito y poliana que dieron muy buena asesoría y que muy feliz por su servicio.

My experience with Abi and Vince was beyond amazing! It was by far my best car buying experience to date. I did not feel rushed or pressured into buying anything, I felt like my questions and concerns were answered with care and genuine concern! Thank you guys!!

Had a great experience with Abbigail Gass at AutoNation South Austin. Abbi was very easy to work with and informative. She understand what I wanted and made every attempt to make what I wanted possible. I appreciate her service and will recommend her to anyone looking for a new car.

Henry was super helpful, and worked with his manager to get us the right price. Great experience!

Rito, Charles and Alfredo helped me to find the perfect vehicle. I came in and test drive two vehicle and I did like one a lot! Easy transaction and transparency. Thank you. Recommended

Sold my car with autonation. Emily was great! And the process was fast, got more for my car then other places offered, overall good experience.

Very good service especially Jose very helpful in giving very good information and very kind enough to offer beverages

great buying experience with Barry Isbell. I will sure refer, recommend and buy from him again. He is patient and kind to get details on my needs.

Great experience! Alex and Daniel were very friendly and helpful. Love the car.

Everything was great..tye staffs are great and friendly...tye oil change was fast and easy

I recently went looking for a new truck. I was a bit nervous and timid at first. Lucky for me, my salesman Alexis Garcia was very helpful and kind and helped me thru the process and making my experience a very good one. Ask for Alexis Garcia next time you’re in the market for a Toyota. He’s very helpful and knowledgeable, and he’s always willing to help you with any doubts you may have.

I just completed the process of selling my vehicle to AutoNation Toyota South Austin. Daniel made it very easy and was a pleasure to work with. I got what I thought was a fair value too. Would recommend checking them out if you're considering selling your car.

El señor Ed Fernández me ayudo muchísimo en encontrar mi carro que yo quería

From the moment I and my family walked in to the Dealership Susana greeted us and had the most wonderful customer service through the whole process guiding us through each step of our new truck’s purchase. Susana is so sweet and friendly she deserves to be recognized for her hard work. I am so happy with our purchase her excellent customer service made everything go by quick, easy, and smooth I had no complications. If you’re looking to purchase a vehicle from this Dealership Susana is the salesperson you will be content with without a doubt! ❤️

Ruben G was an excellent help! He helped me get into the car the same day.

Indeed you are a great and perfect manager for proving that binary and crypto investment is highly profitable. I made a deposit of $500 and she traded on my account and behold I'm profit loaded, with the sum of $6,500 I would like to take this opportunity to highly recommend Mrs Lily Murphy for your forex/bitcoin investments. I'm so happy and I will always testify about her.. Thank you Mrs Lily Murphy. For any interested person should also Contact her via: Whatsapp : +14699223829 or Email her on: lilymurphy806@gmail.com

This was at the top of the services I’ve ever experienced for my < 2 year old car at a Toyota dealership. The people were very nice and clear in communicating what to do and when to go about doing it. It also only took an hour to complete my regular maintenance on a weekday afternoon. Then when I was paying and I asked questions about my service plan, the service man was very nice in explaining the details for future visits. I originally bought my car in San Antonio, but I’ve been having horrible experiences at the universal Toyota. I’m definitely going to get my car serviced in Austin from now on.

My service advisor, Jarrod Jones, was excellent, too!

Fast service, everything got done ; also staff and lobby area clean to chill , thanks for the oil change, recommended.

Welcoming climate and friendly staff, swift to assist with a smile and positive energy! Upfront and honest. Hope and expect to work with AutoNation Toyota next time we are in the market.

I will start by praising AutoNation South Toyota's service advisor, Art Gomez. Art greeted me in a professional and courteous way at drop off and made sure to get my vehicle in and out of service as quickly as possible while I waited on site. Art actually returned my vehicle back to me in less time than he estimated, beating his estimate by 30 minutes. This meant a lot to me. Art has nothing to do with my 2 star rating. I appreciate the 2year complimentary service - but we all know that first service after 2 year or 25 K miles is a big one, that the customer must pay for. Changing fluids, air filters, brakes, etc. that the manufacturer recommends - it'll be hundreds of dollars. I digress. The two star rating comes from the following: First, there is not enough seating in the customer waiting lounge. Next, nothing is provided except coffee. How about providing some bottled water and donuts or granola bars? There are instructions on how to use the coffee maker posted on the wall; however, after two tries, I still couldn't make a cup of coffee. I suggest using a simpler device, like K Cup coffee makers. The chairs are not comfortable and there is not enough table/chair options for customers to use portable computers. Why don't you run the customer's vehicle through a car wash? It's a small gesture, but goes a long way toward providing excellent customer service. These are small things (nit-picky) but when I owned a Honda, these small things were standard within the Honda service department.

Service was fast and personnel were friendly.

Rito and Darren were great. Thank you Gentlemen!

Great team here! Poliana, Alexis and Jose really went the extra mile to get me in something reliable with payments I could afford. Wish I could give 6 stars :)

Excellent maintenance service. Updated 1/26/03. Need to add a big shout out to Emily Mueller for her great support throughout the appraisal and acquisition process. Selling a vehicle to AutoNation Toyota was so easy because of Emily’s professionalism and responsiveness.

Easy buying experience at a top-notch dealership. Amiel was our sales rep and I highly recommend working with him if he's available, but everyone there was friendly. Isaias made the financing part seamless and transparent too. Definite buying here again!

Rito and Darrin helped me and my family purchase a vehicle...Thank you very much. Love you 💕

I met with SUSANA and she went above and beyond to help me with all I needed. She’s so detailed, patient, and friendly. She’s highly skilled at what she does. She introduced me to her manager, a gentle and nice man. Susana’s professionalism is unparalleled, she knows her onions very well. I recommend this dealership without any reservations!

Making an appointment for my vehicle maintenance was quick and easy. They workers were friendly and knowledgeable, they also had my vehicle returned to me faster than the time I was given !

Compre mis 2 coches aquí, el mejor lugar para encontrar el coche de tus sueños.

Stephen Tapia was our salesperson and he did a great job. He was straightforward and honest; I highly recommend him!

I will start by praising AutoNation South Toyota's service advisor, Art Gomez. Art greeted me in a professional and courteous way at drop off and made sure to get my vehicle in and out of service as quickly as possible while I waited on site. Art actually returned my vehicle back to me in less time than he estimated, beating his estimate by 30 minutes. This meant a lot to me. Art has nothing to do with my 2 star rating. I appreciate the 2year complimentary service - but we all know that first service after 2 year or 25 K miles is a big one, that the customer must pay for. Changing fluids, air filters, brakes, etc. that the manufacturer recommends - it'll be hundreds of dollars. I digress. The two star rating comes from the following: First, there is not enough seating in the customer waiting lounge. Next, nothing is provided except coffee. How about providing some bottled water and donuts or granola bars? There are instructions on how to use the coffee maker posted on the wall; however, after two tries, I still couldn't make a cup of coffee. I suggest using a simpler device, like K Cup coffee makers. The chairs are not comfortable and there is not enough table/chair options for customers to use portable computers. Why don't you run the customer's vehicle through a car wash? It's a small gesture, but goes a long way toward providing excellent customer service. These are small things (nit-picky) but when I owned a Honda, these small things were standard within the Honda service department.

Great it good nice pleasant nice again great fun party atmosphere with most fun family fun for the whole family night come Bach anytime got more fun thanks.

Great experience overall. Cole was very knowledgeable and answered all my questions. Thanks.

Sarah Soto she was very helpful, very knowledgeable and even brought me some cake

Kuany was great!

Jose De Los Santos and his manager were very helpful and friendly. They helped my husband and I in purchasing our own vehicles on the same day!! We drove off in our new, separate vehicles, very satisfied with the way we were treated and assisted with our options. I highly recommend Auto Nation Toyota.

Not a great place to get honest service. Whew

I go wherever Greg Coy is working! He is the most trustworthy advisor I've ever had. I've worked with him for over 30 years. Follow Greg!!

Best service for our family for over 20 years

I have only trusted my Camry to Toyota's Greg Coy for the past 30+ years. He's honest, proactive, and goes out of his way to give you the best advice. I know very little about cars and when I found him I've followed him to several different Toyota dealerships. Ask for Greg only!

Brought new truck in for 5k service requested tire rotation they never rotated them. (I marked them)just said they did. 1 tire had a nail in it and 2 had extremely low psi - but that passed multipoint inspection. I wonder if my oil was changed? Service manager won?t return calls

José Luis de los Santos excelente servicio!

I had a great experience dropping my car off. They finished early, talked me through any questions, and were very polite and friendly!

Always professional and relatively fast service. My adviser was courteous and knowledgeable. You need your Toyota serviced in Central Texas, look no further AutoNation is your place.

Great experience with Jacob G. and David M. purchasing a new car!

Cole Shuler was great! He helped me all the way through the trade process until I found the perfect new car!

Daniel Panayi was very helpful with getting me valuation of my trade in. Soon we’ll be doing my girls car to get us both new cars. Thanks Daniel

I want to say how much of a great experience it was to sell my car to Toyota AutoNation. Other dealerships had offered me way below what the car was worth. Daniel, who help me throughout the entire process, made it very simple and easy from my perspective. Highly recommend anyone that is selling or purchasing a car to check out Toyota AutoNation in South Austin.

The completion time for basic services is improving. When we first started going to this facility, it took 4+ hours for an oil change and tire rotation. If we had not pre-purchased the oil changes when we bought the car, we definitely would have started taking it somewhere else. However, over the last 2 years, the wait time has been steadily improving and now takes about an hour.

service was quick and exceed my expectations and seemed one guy was the only one working.

Marc Díaz is the best thank you

Susana is the best sales associate . I got my vehicle form here and she is amazing. Sin duda la recomendaría con todos mis amigos y familia .

Great experience!! and Awesome Customer service. Definitely recommend Ruben!

Susana was so helpful and knowledgeable!

Big shoutout to Poliana for helping me get a new car! Very nice and quick to answer my questions

Excelente

Thanks Stephen Tapia for all your support and guidance through the whole process. Best salesman ever. Very professional providing an excellent customer service. I highly recommend this dealership for you next car, not only for the quality of Toyotas but friendly and professional environment.

Great experience with Danny Tercero. Very helpful

The service was cool the process to purchase my vehicle could have been made a lot easier. Still have not received my Title it’s been 2 Months what’s up with that?

Much appreciated help from Kuany. Very helpful.

Could not ask for a nicer and more honest person Polish’s Arica wonderful costumer service Lara also Mrs Arabian

Andy was very helpful and gave the best service overall :)

We went to the dealer today just to look and get info on the Rav4 and Abi went above and beyond to show us the difference in prices and features between the different models. Excellent service, thank you!

Staff were helpful and attentive in dealing with a tricky title situation! Emily Mueller provided especially great customer service. (4 stars only because appraisal/negotiation process was not completely painless)

Thanks Danny for the help

Leo and Angel did a great job and they are very helpful.Glad to be here.

Jose Delos Santos car shopping effortlessly and extremely Knowledgeable about the car features and was very helpful thank you Jose

Kuany did a great job!

Ed Fernandez was extremely helpful. 10/10

Andy and David have explained n helped me as much as they could, so their customers can feel more comfortable about buying a car

Services went smooth and when the time came to sell, Daniel and Patrick took care of everything at the price I wanted.

Leo Dawson was amazing!! He is a great example of top level customer service, no pressure didn’t feel rushed and he made the process easy.

Tom was excellent , shop here , service was great , come buy from Tom , I would be back to buy another , they has a great service, good to see Tom

Abigail was very helpful and gave us all the information we needed. She answered all of our questions and was not "pushy." Once we make our decision we will be contacting her.

Thank you Rito for ensuring that the transaction went seamlessly, no hassle and complete follow thru to satisfaction

Excellent service. Jacob Guereca was responsive, professional, and he found me the truck that I was looking for quickly. Coupled with Toyota’s legendary quality (I’m a repeat owner), I recommend this dealership and Jacob in particular.

Jim Lee was awesome! Great service and communication. He kept me informed all way through ordering to delivery of my new vehicle. Definitely recommend Jim!

Jim Lee was awesome, cannot recommend him enough

This was the smoothest car buying transaction I've ever had. Big thanks to the AutoNation South team!

Everyone at Toyota were really friendly, they helped me get to the price that I was looking for. They are honest about the prices and don’t charge you any hidden fees. I looked for a car in San Marcos and San Antonio and both of those dealers were trying to charge me extra for items I didn’t want. The salesman named Angel was really nice and helpful he explained everything thoroughly.

Patrick Benedum, took real good care of us

Great Experience! Rito was a pleasure to work with. Thank you

This dealership consistently drops the ball in regards to communicating to their customers what is going on. I arrived for a routine oil change that was prepaid with the Toyota Care package. After 3 hours, they attempted to sell me over $500 of ‘recommended maintenance’ for a 2016 Corolla that only has 50k miles. After declining, the salesperson asked me to to swipe my card without explaining what the breakdown of costs were. They tried to charge me over $160 for the oil change (should be included) and a car inspection. Thankfully I questioned the charge and they only ended up charging me for the $18 inspection. This is not the first awful experience I’ve had at this dealership. I can’t wait to pay this car off and never go here again. This dealership is the prime example why people do not trust mechanics.

Amiel was great!!! He took care of us in a very professional way. He was able to get us a used car!! We will be coming to this dealership again.

Always so polite and caring. I’ve been going for 3 years & l’ve never had any issues.

Alexis was a pleasure to work with - made the process super easy!

Excelente servicio confiabilidad al 100% Excelente atención por parte del promotor Recomiendo autonation enormemente Precios accesibles al público en general, no cambiaria ese centro de servicio por ningún otro Indiscutiblemente le doy 5 ⭐️ ⭐️⭐️⭐️⭐️

It was a little difficult to schedule the appointment online or the Toyota app but that is not AutoNation's fault. The service manager was excellent and worked to get my services done quickly. Note: The service section of the dealership is on another street BEHIND the dealership. Will be back for more.

I had a stellar experience with AutoNation Toyota South Austin! Emily Mueller was a fantastic person to work with and was super helpful. I started working with her months before I actually needed to use her services and she was always polite and friendly. I reached back out when I was ready to sell my car and she remembered my info and was ready to help. I had a gift transfer issue with my title and we had to wait for the government to send it back, and they got as close to their original offer as possible. I’m very pleased and she knew exactly what she was doing. Highly recommend. Much better experience than Carmax down the street!

Great experience selling my car at Autonation. No quibble process, received the quoted amount. Very easy. Emily Mueller did a fantastic job and is a real asset to Autonation.

This was a bit of a mixed bag of experience. I looked up the vehicle online and called to make sure it was still in inventory. I then had to make and appointment. I then received two calls back to verify my appointment. I arrived, took a look at the Jeep and then took it for a test drive. Since this was a fixed price dealership, there is no price negotiation. I then put a deposit on the vehicle. One would think this would be a very fast process, well, it isn't. I was at the dealership for about 2 hours, including the over 20 min wait to see the "finance" guy. I came back later in the week to pick up the Jeep and had been told it was ready. (As part of the sales agreement, I had the dealership fix one of the visors). As I was about to go make payment, the salesperson came back and told me the visor hadn't been repaired yet but the part was ordered and would be in soon. I was very upset. I had driven an hour to get to the dealership already, now I am being told that I would have to come back and wait for a visor to be repaired (i.e. replaced). I was more upset about being lied to in regard to the Jeep being ready. I left without taking possession of the Jeep. I started to look for another Jeep, but was contacted by the dealership to let me know the visor had been repaired. Along the way, I did drive another Jeep but it wasn't a good fit for what I wanted. I was greeted upon my arrival and was asked again to wait for a finance person. I reviewed the paperwork, took the Jeep on another test drive, and then signed a personal check for the balance. The dealership ran a credit check on me to make sure the check was good. A day or so later, I noticed a very small chip and crack in the windshield. I reached out to the dealership and they referred me to a local (to them) glass repair shop that took a look at it. While the shop could not effect a repair, the dealership at least tried. in summary, the dealership/salesperson made a misstep but apologized and tried to make good, although an offer to pay for gas or time wasn't in the cards.

Great experience selling my car at Autonation. No quibble process, received the quoted amount. Very easy. Emily Mueller did a fantastic job and is a real asset to Autonation.

was quoted a 2 hour wait time which ended up being a 5 hours & wasted my entire day in their stuffy “customer lounge” i would recommend going to literally any other toyota dealership to get work done on your car, or if you’re going to go to this one arrange to have somebody pick you up or plan to be there the entire day

Awesome experience and found an affordable nice car for my daughter.

Marc Diaz helped my dad and myself find 2 cars already and will be back for a third one soon. Thank you

Marc Diaz is seriously the best car salesman I have ever met. Can I brag here? But I feel like I have a brand new car for an amazing price and Lowish miles! I’m feeling super lucky that was there for me after my car was totaled.

Jim Lee and Daniel are the best of the best! Above and beyond excellent customer service!

Special thanks to Patrick Larrieu in the sales department for taking care of my appraisal in such short notice! He gave me an offer I am more than happy with, and was super cordial and time efficient.

Had an appointment for an oil change and still had to wait 3 hours to get it serviced...They then tried to add an extra thousand dollars of maintenance repairs recommendations and didn't even have the courtesy of putting on the next oil change recommendation sticker. If you don't know anything about cars, STAY AWAY!!!!

Marc Diaz was our salesman. He was exceptional in customer service and a sincere pleasure to meet. Thank you Marc !!

The pre-owned sales team made selling our Prius to the dealership quick and easy.

Spent some time with an awesome sales rep, Kuany. He showed us a couple vehicles and let us take a test drive. Super friendly and didn’t mind me asking a ton of repetitive questions.

Jim Lee and Daniel at Toyota AutoNation Austin were both absolutely amazing. Excellent customer service, fast, friendly, and caring.

Jim Lee from AutoNation was absolutely amazing. Fast, friendly, and caring. Car buying is stressful, but when you have people who car and listen and find the best deal that works for you. Huge game changing experience!

The service was fast. The waiting area was clean and had free coffee. I scheduled the service after an email but was unable to find a relevant price for the service. I needed to email the coupon to the service advisor before getting the advertised discount. I even directly emailed the service advisor ahead of time noting this, but all was news to him. Please integrate your systems better.

Henry was awesome!

Patrick & all of the staff @ Auto Nation Toyota are fabulous! I had such an easy process, start to finish, & got a great deal!

Outstanding communication and effort

Avoid this dealership! I bought a Nissan Murano. I was told that it goes through an extensive check to make sure it's in good condition. I've had to take it in 3 times for repairs in just the 1st 2 months. The last repair I was told the warranty expired by a day and I will have to pay over $2000 for repair. What a lemon! In addition, the sales representative has failed to respond to numerous messages. Beware of this dealership!

Rito was super patient and incredibly helpful! Glad to have worked with him.

Great customer service helped me buy my first car/mustang!@Poliana @Marc😮‍💨😮‍💨😮‍💨😮‍💨🔥🔥🔥🔥🔥

Reuben took the time to explain to me what I am getting and what I am NOT getting when I go from a Camry XSE to a Camry TRD. It was a pleasant experience during the whole process.

Patrick and his team were a pleasure to work with! It was a stress free, easy process. We got a fantastic deal on a great car for our son. I highly recommend buying g a car from Auto Nation Toyota.

Patrick B was very helpful, professional in our 2012 Kia Sorento purchase

Henry was great!

Great service , good information, very happy to have found a truck that met our needs. Kuany and Tom were great !

Stand apart from the others by their care, communication and effort.

Just bought a new car and received excellent support and service from Jacob Guereca and Laura Padilla.

Su personal súper amables la muchacha Poliana atenta en todo momento grasias 😊

Scheduled online with ease. Checked in for my 8:45 appointment for 10,000 mile services, and received a text update from the service advisor, Erik.. I was provided a time estimate of about an hour and a half when I arrived, however, I received a text right around the one hour mark (57 mins) informing me that the service was complete. The text update also included where I could find him to collect my key, receipt, and a link to view a photo of the filter which needed attention. I'm not sure when this text update feature was added, but I appreciated the communication. Definitely the fastest service I have received, including previous visits to this location over the past 9 or so years. Hopefully, the next service appointment goes just as smoothly.

Marc Diaz was awesome. He was quick to respond and able to answer all of my questions. I’m very thankful for his help.

Jose De Los Santos made the car buying process easy. Got the truck I wanted and couldn’t be happier.

Alex Lomeli was very helpful. He greeted us right when we entered. He explained to us all the features of the car, very patience man. Would definitely recommend him.

Best experience of under promise and over deliver, came in for a routine oil change and inspection. A lot of cars were in for service, i was informed it would take an hour and a half, they gave me the car within 45-50 minutes

this is my first time buying a used car and Sarah Soto helped answer all and any questions I had regarding the car I was interested in and making me more comfortable with my purchase absolutely loved the customer service :).

Ed was super helpful, we got to test drive car right away and left with keys shortly after. Fantastic and smooth transaction.

Ruben helped me out if y’all need a car give him a call 📞 10/10

I had the smoothest car buying experience with this dealership. Kuany was super helpful in keeping me in the loop on vehicle arrival as well as pricing Information. He was super knowledgeable when asked a million questions on the test drive as well. 10/10 would recommend!

The car buying experience was easy. Bought my 07 Camry within an hour and thirty minutes... Thanks Rito

Overall, I was happy with the service received. Carl was great to work with in getting my car handled.

First time! I was quick and the staff was great. The waiting area was nice But I chose to walk the area around and it was perfect . A little exercise while I waited!

Barry was great. Very responsive and answered all of our questions.

Had great service from Henry. Would definitely shop here again. Give this man a raise.

Barry was very kind and helpful. He contacted us timely once a silver Highlander became available. We appreciate his promptmess and courtesy!

Great experience at Autonation Toyota, especially with Cole Schuler, our sales person. He was very friendly, helpful and patient, walking us through the new technology and settings with our new Highlander. We highly recommend him in making your buying experience informative and comfortable.

Great service! Leo “coach” was super helpful!

Very happy with my purchase from Alex Lomelí

Kuany Muon did a great job assisting us! Go ask for him and get him to help you find a car

Joseph was amazing! Very thorough and thoughtful throughout the entire process.

Collin was very helpful in helping us find the right car within our budget.

Very helpful, well informed on vehicle details. Went above and beyond to ensure that the right vehicle was ordered. Very patient, made us comfortable throughout this experience

Everything went nice and smooth. I really appreciate Jim Lee and all he did to make the experience a positive one.

Great experience! Poliana was the sales associate that helped me. She was super kind and helpful in finding a car that worked within my budget with no pressure. It was already close to closing time yet she was still very helpful and not in a rush. I left with a new Honda and am super happy!! Thank you to the awesome staff here!

Jose was awesome. Thank for everything!

Always super easy to get in and out. Quick service and never really try to upsell you too hard unless it’s something necessary and you can always work it out with them if you need to postpone or spread out the service over a few weeks or months. Lobby is big and clean and lots of tables and places to post up. I always bring my laptop. Wifi is good and quick. They have a free coffee machine and also vending machines for other treats. Bathrooms are very clean. I used to go to the one on 183 but never again. Even though it’s further away, I make the drive just to go to Autonation. Eric was awesome and he was quick and efficient. Thanks, Eric! 🙏🏽

Very professional, honest and good work, no hassle.

Marc and Tom helped us a ton. If you need help getting a used car I highly recommend coming here.

Stephen tapia was very helpful and got me my perfect car

Awesome professional services by Alex. Easy process and will definitely recommend to everyone.

Melissa Davis couldn't have been anymore helpful as our car dealer. She was very attentive and patient with our requests. She helped us find exactly what we needed. Now we have a car that's perfect for our family.

I fully recommend AutoNation Toyota South Austin to anyone looking for a new or used car. I worked with Abbi Gass and Vince Sanchez and they were kind, funny, and helpful thought out the whole process!

Susana Pomar , muchas gracias por tu ayuda , nos atendiste excelente , eres muy profesional y tuvimos una experiencia excelente , la mejor en las ventas de todo Austin , mas que recomendable

Had a great experience at this location. I met with Jose to look at a Tacoma but it didn’t turn out to be plausible, but told Jose to keep me in mind. A week later I get a call from Jose saying that he’s found the perfect vehicle and after everything said and done, I walked away with it. Definitely recommend autonation, and even more so Jose De Los Santos.

Angel was very helpful in selecting my keep and finding a hybrid Camry for my friend

Gran experiencia con susana , muy buena vendedora, Very helpful and she got us the best deal. 5 stars ⭐️⭐️⭐️⭐️⭐️

Compre un carro ase 5 meses en los carros usados la experiencia fue terrible 😢 hasta el día de hoy esperando que me cambien los frenos y las llantas que digieron que yo los gaste en 2 meses, prometieron unos arreglos los cuales sólo hicieron uno trate de meter el carro por otro y pues se debe demaciado que si las llantas que si el rayon todo lo que ellos me tenían que arreglar hoy el otro diler lo ve lo cual yo confíe en ellos hablé con el gerente de carros usados ya que el vendedor Carlos no le interesó hablé con los de finanzas Vicente y nada estoy con una deuda de 32mil y con un ruido en el motor ,no estoy contenta y no es la primera ves que me asen un desplante, el servicio y el trato es fatal!!!!!!! Espero me llamen y me ayuden porque es triste tener que comprar llantas después de 5 mese y cambiar frenos y de más tan pronto por eso si quieren un carro vallan a cedar creek ai si es un trato excelente

Abbi made the process of getting a new car smooth and easy! I'd highly suggest asking for her if you're looking for a car!

Thank you to Jose De Los Santos! Super patient and friendly and found us exactly what we were looking for.

I brought our RAV4 in for the 12-month maintenance service. Everything went fine. They had the car ready 30 minutes earlier than the estimate.

I highly recommend this place. I was looking for a good used car to fit my budget and I found it! I worked with Patrick Benadum, who sent me links and pictures and fielded my questions over the phone before I even got over there. He gave me good advice on car makes and models that were available, and his honest opinion of the two I had narrowed it down to. Patrick was friendly and professional and patient with answering my questions. I am so relieved to have finished my month long search and I feel confident I got a reliable car that suits me. Patrick steered me in the right direction. 😉 I can't wait to drive my pretty blue car.

My wife called me saying there was something leaking from under the car. I got it and took it to AutoNation The down side is that I was not able to drop off the car as they do not seem to be prepared for unscheduled dropoffs. I went home and scheduled it for 2 days later. The up side is that I scheduled with Art Gomez who had overseen all of our work for at least last 10 years. He did an excellent job as always, getting the rack changed and leak fixed. I did not get a quote as Art may have forgotten and I did not ask for one. I like that they even washed the car and provided a day's credit for the rental car we had to get extended.

Great customer service. Thank u Art & Craig for taking good care of my car.

Leo Dawson was helpful, knowledgeable and very courteous. The car was super clean and ready for purchase. I’ve purchased several cars here before and I would continue to recommend AutoNation Toyota.

I’m uncertain on the sales side, but on the service side, this is the absolute worst Toyota service department I’ve seen. First off, there is no point in making an appointment, because they won’t touch your car for 3-4 hours after your appointment. This applies to simple quarterly maintenance to 100k maintenance. Additionally, they don’t update you on your car or timeline, so it’s safe to assume if you come in at 9 am then your car might get looked at by 2 pm. Lastly, there staff are incredibly impolite and appear to absolutely dread working there. Which I could accept if they were at least somewhat polite, considerate, or respectful. So if you don’t take my advice with this review, prepare to be talked down to, condescended, and wait a highly unreasonable amount of time for mediocre auto service at best.

Love this place for my car repair. Very professional and patient!!!

Stephen is a great agent . Ill give 5 star for a seamless transaction . We did everything online, and we had no problem dealing with anything Highly recomended

Thank you Joseph!

Barry was helpful & professional.

Had a great experience at AutoNation -Toyota South Austin , Jose did a great job with my purchase overall a good experience.

Everything was fine except for the two and half hour wait time. This service was scheduled months ahead. I understand that I am not the only customer but if they do not have enough employees, they should not get as many cars, or if they have last minute customers, those should wait more and not penalize who scheduled first.

Came in mid-afternoon and they were able to diagnose and fix it that same day. Outstanding!

I took my Toyota Prius to these folks for its 95k checkup, left it the night before and was delighted to get the call at 11:00 am that it was done. Amends were made and I am appreciative.

I won’t stop recommending this dealership to anyone in Austin. It was a great experience talking with Debbie who patiently listened to what I wanted. The Sales Manager David Martinez and Financial Manager Ali Fawaz are incredible people as well. They both listened to me and worked to give me nothing but the best. Thank you so much again for being patient with me on this purchase, and I won’t stop talking about you to anyone I know, looking to get a vehicle.

Ruben Gallegos was very patient and helpful in getting me out of my lease and into something I was looking for! I appreciate the time he took answering the many questions I had & him and Shaddy getting me to the price I was looking for. I couldn’t recommend this location more!

Fantastic customer service! Super responsive during the whole process. Alexis was fabulous. Very pleasant overall experience. Highly recommend.

Joseph was great, really helped pass the time!! Go here! Ask for him

Sold my car to Lauren and she was incredibly helpful! She made the process very clear to understand!

Was fast and easy to trade in vehicle and buy the truck that I wanted. Eric was very helpful. - Update, had my first service done, and was treated very well. Had a nice area to work on my laptop while waiting for my truck to be finished. Angel was very helpful with getting my vehicle the service needed.

Great Svc

Angel and Susana gave me good service. Come and ask for them :)

Angel was very helpful and provided me with all the information I needed for this service. The waiting room had a nice area for me to work on my laptop (Near the coffee machine). Service was quick and easy.

Very very slow. standard service (oil change, tire rotation) took 4 hours even with a reserved time. You schedule your appointment and it takes more than 2 hours before they even look at it. No shuttle, no service car.

Jacob guereca was the best person to deal with will help you as much he can. And the manager david mar. was the best person to deal with.

Abbi was great and everyone else too! They found me the car I wanted and worked with me on the value of my trade-in.

Marc Diaz and Polina helped me get my new Tundra! Thank you

Both Rito and Ali was great to work with. Rito was very friendly and helped us find the exact car we wanted. Ali was very knowledgeable and professional and explained everything well with paperwork. Highly recommend!

Great people, and a can do attitude! Really worked with me and got me in the price range that worked for me. Thank you Toyota! Ask for Andy he is great!

Excellent service! Fast and efficient. Easy communication and quick to respond to questions. Trade-in process was great and made new car purchase enjoyable. Thank you! See you next time.

Had a very helpful and professional experience with Alexis Garcia. He was very down to earth and a very genuine guy who only wants the best for you!! Definitely would recommend!

Jim Lee was amazing and helped me get my new car

Erik was great! Very fast and professional.

Had a great experience with Jim Lee and Laura this weekend. The entire experience was smooth and I love my new ride.

Leo was very helpful and easy to work with. I would come here again for another vehicle. Thank you for all the help and time.

Poliana & Rito helped me tremendously when I went in. They knew exactly what I was looking for and provided so much info/value to me that I barely had to lift a finger while I was there. My car was priced fairly and the dealership made my vehicle look brand new before picking up. Definitely recommend

Collin was very professional and found us the perfect vehicle within our price range.

Rito was great to work with and helped us find the perfect vehicle for us to buy. We are very happy with him and this business. Highly recommend.

She was patient with us on the vehicle we wanted & clearly communicated with us through out the 2 months & set clear expectations. We love the new 2023 rav4 hybrid!

Good communication, very social person He is good

Kauny and Susanna at Auto Nation Toyota South Austin, were wonderful no pressure sales persons. They got us in and out in a timely manner, all the while answering all our questions. Highly recommend!!

Kuany helped us had a smooth experience

Jose was the best car sell man that I have in counter with he went out of his way to work with me and understand the situation I was in. Thank you Jose and Auto Nation Toyota excellent service

Recently bought a car from AutoNation Toyota and was helped by Poliana. She was great in presenting me with the options I had asked for from start to finish & made the process really easy. Drove home with a 2022 Corolla Hatchback and I love!

Henry was fantastic to work with. Highly recommend visiting if you are in the market for a new vehicle.

Coach Leo top tier, 5 star

Susana Pomar Gracias por tu atención esmerada Eres la num 1 en amabilidad Bendiciones

Coach Leo top notch, 5 stars

Pretty good overall, my salesman was very quick in processing my paperwork & financing

Called on Tuesday for an appointment on Friday to replace a tire from a blowout and get an oil change. We show up and check in, wait for over two hours, then are told that they don't have any tires for us in stock, AND they forgot we had requested an oil change. A complete waste of two and a half hours. UPDATE: I have called the number in the response and left a message. I have not heard anything back from the GM.

Rito was an amazing salesman he helped me get to a price I could work with while getting a great car I love he was extremely friendly from the beginning made everything less scary

We had the best experience with AutoNation Toyota South Austin thanks to Albert Larrieu! He was professional, personable, and even stayed open late to get everything taken care of. We appreciate his time and effort to help us get our 2 vehicles sold before the new year! I highly recommend this place, and make sure you ask for Albert!!!

Cole was great! Straight to the point, and will work with you!

Josh Conley explained everything very clearly and answered all of my questions. Highly recommend. Great experience!

Thanks Kuany! We had a great experience working with you and you went above and beyond to get the the perfect car. Thanks for the great customer service and for making this easy and quick! Anyone looking to buy new or used, I would definitely recommend working with Kuany!

Raza cualquier cosa uqe quieram comprar carrots Toyota vengan con Susana pomar

Tony B. is always very professional and on point with advising what is needed and what he is going to do. Tony is a valuable Asset to your organization.

I have been coming to Auto Nation Toyota South Austin for years now. Jeff Jones always takes care me and my vehicle! This location is super friendly, very clean and comfortable to wait while your vehicle is being serviced.

Didn't have any issues, which for an auto shop is a 5-star experience. It took almost exactly how long they said it would, and the lobby had seats open to wait. Service was friendly and did a great job for a fair price.

Henry made the process really easy and seamless! Loving my new Rav4.

Awesome and excellent experience with sales Ms. Abigail Gaas she did a great job in giving me an info about the truck that I just got last night 2023 Toyota Tundra Hybrid 1794 edition. And also to Mr. Brad from the business Dept. he did a great job.Thanks

Thank you so much Susana for helping us to get the best deal!

My experience wasn't the best. I bought my car there and thought I would get the best treatment there. I scheduled my 5000 mile service. I showed up 5 minutes early. Receiving wasn't fast but they were fine. From the the time I left my car it was over 2 hours of waiting. I could see they had a 3+ car deep line to every service bay. I don't understand why I scheduled an appointment just to have to wait because of Toyota's time management skills. After waiting forever and texting my tech with no response, I finally I tracked him down to ask him for an update. He was in his office, my keys were the only ones on his desk. He suddenly switched to my account and within 30 seconds I was finished. I have no clue how long my truck had been finished. Similarly my wife just did her service at Cedar park Toyota and got her car washed as part of a normal service, so I was surprised when I picked mine up and it wasn't. She also said it took only 45 minutes, which is more standard for a simple first time maintenance.

5 star for. Susana Pomar Cervantes

Llegue al dealer buscando un vehículo y me atendió Charles Dubon con Rito Y me ayudaron a elegir mi Camry 2023 Blanco Se los recomiendo excelente atención!

Melissa Davis - great service! Best car transaction I have had. No haggling got exactly what I wanted. Highly recommend.

Working with Rito eased the stress of buying a new car. Very informative and communicative; quick and easy.

Employees were nice and deal went smoothly.

We worked with Alex Garcia to buy a new Toyota and he was excellent! I would recommend him to anyone!

Worked with Jared at South I35 location. He was very nice, respectful of my time, up front about costs. I didn't sense that I was being ripped off.

AutoNation Toyota Service Department is terrible, will charge you even if you have the Toyota warranty, will not respond to calls or emails, lie and are flat out unprofessional. On Nov 11, 2022 my wife brought her RAV4 that was under warranty for an oil change and tire rotation. The Service advisor Jared Jones failed to validate that the vehicle had a warranty and insisted that payment was required. After being forced to pay in order to have the key fob back, we contacted Toyota and were advised that our maintenance should have been at no charge. After being informed by Toyota that we should not have been charged, we attempted to contact AutoNation Toyota and were advised that we would have to speak to Jared Jones and no one else. After weeks of calling and not hearing back from Jared, we finally went back to AutoNation Toyota on Dec 20, 2022. Jared advised us that only authorized personnel could process a refund. Jared then proceeded to email who I assume were members of leadership at AutoNation Toyota Jason Lumpan, Keith Hennessey, and Michael Hadley, as well as copied us on it. Michael responded by asking what the "tac auth number" was and that was the last heard from AutoNation Toyota about the status of a refund. Annoyed about not hearing anything or getting results for nearly two month, another call was made today to the Toyota Warranty Department. They informed me the Autonation Toyota process a warranty claim and were paid out on Nov 23, 2022. This means that even though AutoNation Toyota knew there was a warranty, they still charged anyway effectively stealing money. Since there has been no response from Jared Jones, Keith Hennessey, Jason Lumpan, or Michael Hadley, I have been left with no choice but to bring this thievery and poor professionalism to Google Reviews in an attempt to get a response. Please respond to myself or my wife Mallory as soon as possible. We even have the Tac Auth Number from Toyota Warrenty.

Excellent Service with Sarah

Every single person involved was very gracious and accommodating. I never felt any pressure and believe I was given a fair deal.

Cait was awesome! She was very thorough in getting back to me after reaching out about a 23’ Sequoia I saw on CarGurus. We went to look at it, and left in it. All smiles the whole time. She’s great… Cait the Great, XD We will be back to deal with her in the Future.

Bought a truck from AutoNation South Austin in October. There was issues with the truck that I was told would be fixed before I picked it up. These issues were not fixed. A week after having the truck I am told a final inspection was not done on my truck. I told them when they picked it up about the issues and how they weren't fixed. They picked up my truck with a full tank of gas, drove it to Austin and back to me empty tank. I called for weeks to try to get this fixed and I am told my sales person is no longer there so that delays this even longer. After weeks of talking to the sales manager and him telling me this will get fixed I am now almost 3 months with this truck and they have yet to fix these issues. The sales manager tells me everyday he will call me back and never does. I have wasted so much of my own time calling and dealing with this company for nothing to be done. Buying a warranty with them is a waste of money. Sales and management have a HUGE lack of communication and no effort to fix issues that should have been fixed before a vehicle is sold to someone. Wouldn't waste my time with this company again. Typical used car dealership.

I went to Toyota South Austin because they had five cars I wanted to look at. When we got there only one was available to look at. We were walking out to look at it when a 2015 CRV caught my eye. It had been traded in the day before. Ended up being in my price range. Even had some features that I had been wanting. It felt meant to be. I am now the happy new owner of a 2015 CRV. The staff was very nice and helpful. I was also impressed with their shops detailing abilities. The car looks almost brand new. A huge, positive, difference from my last car buying experience.

Sarah S and Laura were very professional, efficient and got me out in less than and hour. I’m was skeptical about buying a car to begin with but Sarah made me feel comfortable and at ease, process of everything went smoothly. I highly recommend!

PATRICK Benadum was great

Jose did a great job. It was a very good experience, finance department helped me a lot. And they did everything easy and fast

Patrick was so helpful and kind, helping me in every possible way to ensure I walk out the door with new keys in hand. Would reccommend him and Autonation to anyone in the Austin area looking for a used car!

Poliana is the best car salesman I’ve ever experienced in car purchases from a dealership. Very transparent and chill. I was agonizing walking onto lot to deal with a salesman and she changed the trajectory of my attitude positively! She quickly responded to my inquiry and communicated very well. She was very savvy of the vehicle I needed. She also was cool to go with me to let Raul my mechanic check everything out before I purchased. I’ve bought over 25 cars in my life and Poliana is now my go to for future purchases.

I’ll preface this review by saying I would have given them five stars if not for the post-sale experience. The car testing and buying experience was great; absolutely no complaints on that front. However, after we purchased the vehicle, the internal policies of the dealership and how the salespeople get paid became our problem. This AutoNation requires its salespeople to retrieve several pieces of information to complete the sale on their end to get paid, including a copy of the customer’s NEW car insurance policy for the purchased vehicle. AutoNation does not accept a copy of a customer’s existing insurance policy for a different car, despite Texas permitting a 20-day grace period where the existing rpolicy insures both the existing car and the new car purchased at AutoNation. So because of this internal sales policy my wife and I dealt with a steady stream of phone calls and texts over four days demanding to receive a copy of a new insurance policy. And it wasn’t like we weren’t trying to accommodate the needs of the salesperson but with the holidays and the lack of motivation by the insurer (because they know it’s already insured), it became our problem. After spending a half hour on hold and another 45 minutes setting up the new policy in real-time, I was able to get the new insurance policy started and the salesperson paid. I hope AutoNation enjoyed my business because we won’t be back. I also hope the salesperson understands two things: 1) don’t make your problem the customer’s problem and 2) there are better places to work.

Great Discounts by Leo and Angel.

We had a great experience with Jim Lee who kept in contact with us as we waited for a specific new Toyota. We are very happy!

Jared is an amazing individual! Please let him know this!

Jason did a 5 star job with me. Thank you

Drop off was a breeze, constant communication with repairs, reasonable price for 100000 mile service. Service Rep very good

The service Dept is awesome service.

Tony Do is my ultimate favorite. My daughter and I both get our car serviced there and Toby is the ONLY personal n we will work with PERIOD!!! Thank you Tony and Auto Nation

I’ve always had positive experience when visiting for service. Everyone’s friendly and knowledgeable. The wait time can be a bit much but it’s understandable with such a large volume of costumers that come by. Just make plans for a drop off and you’ll be worry free.

Kuany was great!! Thanks a lot!

Services I requested were done but took 6 hours as items out lined not requested amounted to over $10k I only wanted oil change coolant and brake flush battery cable tightened and low tire pressure addressed. Cable tightening not done nor tire pressure problem

Best repair shop I would recommend this place honest and good warranty

The auto nation sales teams are very friendly personnel.They took good care of us as well . I recommend them.

Excellent and dependable service

Emily and the crew at Auto Nation Toyota were super responsive and worked with me to find a time to connect that fit best in my schedule. She had awesome follow up, efficiency and great pricing on my trade. Will definitely come back!

Josh provided the best service, best price, most thorough information, and explained the process completely to me. We are long time Toyota owners for good reason: quality vehicles and quality service!

Service was exceptionally! Very personable staff.

Great staff, environment and customer service . Jose De Los Santos was helping today find the perfect vehicle for me. I drove from houston to Austin to get a new vehicle and they made sure my experience was flawless. I wasn’t happy with the vehicles that were on the lot and he worked with me to find a vehicle that met my expectations at another lot in Austin. Amazing experience, 10/10- recommend it to anyone looking for a new car / upgrade.

Alex Lomeli is the best! If you’re shopping for a vehicle I highly recommend Alex Lomeli for your auto needs! Happy New Year Alex!

Patrick B was extremely professional, no high pressure, looking forward to buying.

We enjoyed the smoothest, quickest car-buying experience we have ever had thanks to Ed Fernandez! Ed is incredibly dependable, communicative, and informative. We couldn't have done it without him and we are so excited about our new car!

Price - 4 stars assuming you have a discount Wait time -2 stars (usually 4-8 hour wait depending on the services you are having done) Quality of work -3.5 stars (usually no issues but I have had a technician forget to reconnect a few hoses in my engine bay after installing spark plugs which caused my check engine light to come on. That’s not acceptable) I also have had a technician get oil all over the drivers seat because he clearly had it on him and didn’t think to have someone else return the truck that wasn’t dirty.

Wondeful experience! Got me in same day and replaced my battery and did the 50k mile service and the cvar was ready in a couple of hours. Everyone was super courteous! Definitely will use again & recommend!

Had a great time while acquiring my Tacoma from Marc Diaz and Alex Lomeli. Thank you guys

The last two service appointments I waited over 20 minutes to be checked in. Other cars arrived after me and were checked in before me. Not sure why you advertise a car wash is done as I can’t remember ever having my car washed in past two years. I did appreciate the text when my car was done. Actually took only 30 minutes for oil change so I was out of there within an hour. The service check in people don’t seem happy either.

If you want a hassle-free experience ask for Ed Fernandez. I have purchased 3 vehicles from him & have ALWAYS referred my entire family & friends to him. He literally goes ABOVE & BEYOND and keeps the process running smoothly. I'm indebted to his kindness, assertiveness, accuracy & willingness to ensure everything is perfect with a smile. There should be a 10 Star option - that's what he deserves!

Arrived early for routine maintenance, service agent was courteous and informed. Less than an hour to complete service. Waiting area seating pretty beat up and uncomfortable.

Bought my first new car, a 23 Corolla hybrid. They're hard to get a hold of, but Tom was such a big help the whole way. He answered all my questions and was so patient with us. I'm confident in my purchase and recommend this dealership!

Service was done right, process was smooth. I wish it didn’t take 2 hours just to rotate my tires though.

He always makes sure things are done and keeps you updated on your needed repairs!

I told Carl I had an E vap leak. He said it could have something to do with the AC. They were not able to find anything after a diagnostic that cost me $150. When I asked about the A/C because he brought it up he gaslit me into saying that it was not the issue even though he was the one that brought it up initially. I had to come back during my lunch break and have a friend drive me back up there because the oil change was expected to take 2 hours before it would be fixed. I received pushback from Carl about getting an oil change despite my car saying "Maintenance Required Visit Dealer". Very time consuming, very costly and extremely frustrating.

Everything was great except for the time that I had to wait - 3-4 hours with an appointment. That's probably not the company's fault. They're probably short-staffed.

I would say this dealer is awesome to handle customers like me (I am new to united states, like less than a month I moved from India). Sales person Poliana and her boss did a fantastic job from enquiry to delivery with competitive rate and financial solutions. I got the delivery of car on same day which is awesome. I highly recommend to anyone this dealer ship to shop a vehicle.

They were good, quick and polite!

I made an appointment for 7:45 am in the morning for the 5,000 mile maintenance requirement, and at 9:30 am I got a text saying my car was ready. I got my car back with the same problem, my door dash alerting me to get maintenance. I messaged Efren about it and I still have yet to get a response.

I have visited AutoNation a few times now for normal repairs on my 2019 car. I usually receive coupons in my email and I even got one oil change for free! Their staff are friendly and professional and they always get my car in and out in a timely manner (even during busy times). Of course they give recommendations of things to fix, but never push me into doing more than I am ready to. Overall, I am pleased with AutoNation and I recommend them!

Bad service the car is making a noise now, the vehicle it was there for 2 months

Leo Dawson Jr, was exceptionally an amazing salesman. He got me approved for a 2021 Chevrolet spark very quickly before Christmas. Best Christmas gift that I can ask for this year. Thank you guys so much!

Complimentary service on my Taco is appreciated. Will be back in six months or 5000 miles, which ever comes first

I had a SCHEDULED appointment for routine maintenance that ended up only being rotating the tires. I was told it would take 1.5 hours. They kept me sitting in their unpleasant and overcrowded waiting room for FOUR HOURS. On top of that, the drink & snack machines in the waiting area are way overpriced- not nice for customers you hold captive for so long.

Stephen and his team were great. Allowed to inspect the vehicle with mechanic. Austin’s a pleasant place and the folks here were a good match

I was told by art Gomez , that they had to order a tire sensor,and come back early and we can get you in an out.After a hour he come and tells me they can’t find the part.He also said I refused service on 12/15 ,which was a lie.The Toyota south Austin made no effort to make this right. What sorry service.

Emily made the selling of my truck very easy. The process took under an hour, once I remembered to get the title, and the paperwork was quick.

Epi Gonzalez was my service rep., he was hard to communicate with and lacked urgency on any matter. I would call the service manager and ask him to have Epi call me routinely. I was given a copy of my receipt but no warranty information was provided. It states warranty information is on the back of the invoice but as I mentioned, I only have a xerox copy so the back is a blank piece of paper. I received my car back without it being washed/wiped down but I guess those perks are gone.

It was fast with an appointment. Only took about 45 minutes.

I was able to setup an appointment online quickly and easily. When I arrived for my appointment I was taken care of right away. The wait time was very minimal. Quicker than I expected. Great experience and exceeded my expectations.

Jacob and Michael were very helpful.

It was good and will return to have more repairs done on the car.

AutoNation was a great experience. The Service Department was efficient and the customer area was large, clean and comfortable.

Super friendly! I would recommend coming to Poliana if you have any questions as well. Nice environment 5/5

Big thanks to Susana and everyone who helped with my new truck. Made me feel very comfortable and went above and beyond to help.

Alexis made buying a car an enjoyable experience for my family. He was patient and answered all the questions we had. It’s freezing cold outside today and we appreciate his patience to take his time to help us out.

Susana and Leo Amazing customer service

Very good service just took way to long. I had a recall on my breaking system and a free oil change. My car seems to be doing great!

good service from Arturo G�mez, very friendly and attentive

The service was great. They don?t pressure you into getting something that you don?t need. Jared was honest and straightforward. I got some extra things done and never felt pressured.

Our salesperson, Leo, did a great job. He was patient with us as we compared and worked through pricing. Thank you!

Great service department!

I want to express my sincere thanks to Jared Jones, he has been my service advisor for many years. He is trustworthy, honest, and does an excellent job explaining what repairs are needed for your automobile. I have relied on his knowledge and experience as a service advisor, and never been disappointed in his advice. Jared is a great example of Top Customer Service. I also want to give a shout out to the repair folks. They work behind the scene and also do an excellent job on my repairs, when they complete the job I have never had to return my vehicle. Thanks Jared, repair folks and AutoNation South.

The salesmen were professional and attentive. They did not play the games that salespeople have payed at three of the other five Toyota dealerships that I have visited. However, I discovered the TPMS was dis functional when I drove it home. I called Ed, a sales person, on the way home. He said to drive the truck some and it might start working. On Saturday, I had made an appointment with service to repair the system. I had to wait 6 hours ar the dealership to get the system repaired. This was inconvenient. I was told that the floor matt that I ordered with the car would be mailed. I have not received them. Angel, the sals person, continued to help me with the technology after the car was purchased. The sales experience was better than that of three of the other five Toyota dealers that I have visited. I have owned six Toyotas, purchased at five different dealerships.

Great sales person Kuany Muon!!! He greeted us with a smile and willing to help! Prices was quick and easy to complete in one day!

I get my regular service here and it was time to get an oil change. I showed them an email that was for black friday $29.99 full synthetic oil change and they honored this email even though they said they would lose money on it. I also rotated my tires. It took them 30 minutes, cost $67 total, on a Wednesday at 12:30pm.

We recently purchased a RAV 4 Hybrid that needed its 10,000 mi service while we were on a long trip. The dealership scheduled our service and completed it while we waited. The whole process was very efficient and professional. Highly recommend.

It was a great experience shopping for a car at Toyota south Austin! Melissa Davis was great at following up with me and the sales manager was so amazing!

I can’t say enough about my experience with my sales rep Melissa Davis at Toyota Auto Nation in South Austin. Buying a car has always been a stressful event for me. I didn’t feel stressed at all with Melissa. She is calm, cool and collected and answered all my questions and helped me find my perfect car. I would highly recommend Melissa and suggest you ask for her if you are looking for a used vehicle.

Susana es muy atenta en cómo ayudarte a comprar tu carro nuevo la recomiendo mucho. Gracias Susana por tu gran ayuda en mi primer compra

My experience was fast, I felt like I was dealing with honest people, and Emily made the experience easy for me. I made the right choice!

Llegue con mi hermana ayudarle a buscar un carrito. Luego se nos acercó Charles Dubon y le ayudó a mi hermana a comorense un Corolla. Fue una experiencia bien rápida y muy rápida! Les recomiendo venir a buscarlo a el para cualquier duda y especialmente a buscar un vehículo!

A huge thanks to Debbie for answering my questions and helping me finalize the purchase of my beautiful new RAV4 XSE. It was totally worth the wait.

We are currently on our new car search and Pauliana has been great in helping us figure out the best deal. Thank you, Pauliana!

Tom is very helpful during the process! The overall experience in AutoNation is pretty good, and I’m very excited to drive my new car home!

Llegue con mi hermana ayudarle a buscar un carrito. Luego se nos acercó Charles Dubon y le ayudó a mi hermana a comorense un Corolla. Fue una experiencia bien rápida y muy rápida! Les recomiendo venir a buscarlo a el para cualquier duda y especialmente a buscar un vehículo!

Vine a visitar el dealer por primera vez, y andaba caminando y me encontre a Charles Dubon. Me ayudo a conseguir el carro que necesita y fue un proceso bien rapido y sencillo. Les recomiendo venir a preguntar por el aqui. Gracias

I love this place always help when needed

I have to give a major shoutout to AutoNation Toyota South Austin for taking good care of me today. Leo and Danny were helpful as I worked on trading in my 2019 Honda Civic. They helped pick out a used SUV with more luxuries than my previous vehicle. I truly appreciate their professionalism and attention to detail. I recommend AutoNation Toyota South Austin to folks who are looking for a great deal and great people to work with. Ask for Leo and Danny! 5/5

I always work and buy vehicle from AutoNation Toyota South Austin and always work with Charles Dubon. I was looking for a Tundra that he has been very transparent and communicated with me. I bought the vehicle and I am very Happy! Thank you, I recommend him to you guys!

I have been looking trucks and I always work with Charled Dubon, Saw a Limited that I wanted and He helped me to get it. Very transparent and communicative. I will always recommend him to anybody!

Our sales person, Joseph, was wonderful! He answered all our questions. Daniel, the finance manager, was so helpful and kind. We were so grateful for the quick and easy purchase of our new car.

Great experiençe. Second vehicle I have bought here. Saleslady Debbie Leung is the best!

I always work and buy vehicle from AutoNation Toyota South Austin and always work with Charles Dubon. I was looking for a Tundra that he has been very transparent and communicated with me. I bought the vehicle and I am very Happy! Thank you, I recommend him to you guys!

I finally decided to go for a New Tundra and My family alway go to AutoNation Toyota South Austin and always work with Charles Dubon. He had the truck I been looking for it and he made a good deal that I couldn’t refuse! I will recommend working with him and he will always fight for your deal! Very honest! Thank you

I have been looking trucks and I always work with Charled Dubon, Saw a Limited that I wanted and He helped me to get it. Very transparent and communicative. I will always recommend him to anybody!

Had a great experience buying my car!! Tyler was awesome and very patient with me as I asked so many questions!!

First, I want to greatly appreciate Debby Leung and Andy who went above and beyond for me regarding my car, even though there was a huge delay with my corolla, they still found a way to help ke secure a beautiful Camry SE. I will never forget my first car purchase in the US. Thanks for accommodatingnme autonation toyota South Austin !

Gracias Susana por todo el servicio y atención , te vamos a recomendar más clientes para que reciban la misma atención .

I recommend Leo Dawson when you go to AutoNation Toyota in South Austin. He will go up and beyond to help you out.

I purchased my 4Runner at this location and I couldn't be happier with my sales rep and the overall service of the staff. Ed Fernandez was easily approachable, helpful, informative and made my vehicle purchase an easy process.

Ask for John Cuellar! If you're looking for an honest, upfront and reliable car salesman John Cuellar is the man to see!

John Cuellar the only thing I can say is WOW. He is such a knowledgeable guy and really knows his stuff. I will be recommending him to ALL my friends and family. Thanks again!

Thank you Marc Diaz for helping me with my 2 cars, thank you

Leo Dawson was amazing. He help me with all questions that I had and most importantly he was able to get back with me without me having to call him over and over again. I plan to do all my purchases with Leo and I will be recommending all my friends and family.

I ll recommend all my friends to visit AutoNation Toyota South Austin to be honest Leo Dawson help me with all questions , he was amazing , he talk to me very nice about what I was looking for and he know how to care about customer 🙌 I ll be back AGAIN …. I wish all the car dealer can have people like Leo . Again thank you Sr

Charles Dubon was great to work with when buying my car! He was patient and answered all my questions with extensive knowledge. I love my car and he was a great help throughout the whole process. I would definitely recommend going to Charles at Autonation to anyone looking to buy a car!

Do you need a car? Then, look no further; Leo Dawson will help you find the car to fit your needs and budget. Thanks for taking care of the vehicle needs for my family

Caitlin Lawson was such a wonderful rep! If you’re shopping for a car you really need to ask for her ! I thought I would have to wait FOREVER for the Hybrid (as I’ve heard it is in demand these days), but I got it in 3 weeks ! Caitlin made sure I got a great trade in price (that even my connection couldn’t beat), and she smoothed out any hiccups during the process. I can’t be happier. Thank you so much Caitlin!

Coach Leo will exceed your expectations! You’re the best!

Leo was awesome and very knowledgeable. The best experience I've had at a dealership, ever.

Coach Leo Dawson was awesome! He took great care of my family. I would definitely recommend him and the dealership.

Cait is the greatest! Genuine, caring, engaging. Hands down the best experience I’ve had buying a car. ⭐️⭐️⭐️⭐️⭐️

Leo Dawson was excellent! His vehicle knowledge and customer service will have me back when it's time for my next car. I absolutely recommend him to anyone searching for a new our used vehicle. Thank you so much Leo!!!!

Highly recommend Cait! Professional and thorough about the entire process. I've sent numerous friends and family to her.

Marc Diaz was great to work with. Laura in finance was very helpful with all those details.

I can definitely recommend this dealership. especially when working with Coach Leo, he always knows how to look out for people and make them feel like family.

Leo Dawson was great. He exceeded our expectations. Leo made feel like family and showed great knowledge. I will recommend Leo Dawson to all my love ones and friends.

Excellent service. Our salesman was Charles Dubon, and he helped us with everything: From the beginning he explained everything to us and made sure we understood the acquisition process, explained everything about the car and made sure it fit our needs.

Cait did an amazing job with our car buying process and even got us some lunch. @cait

I honestly can't say enough good things about the staff and the positive experience I had at AutoNation Toyota South Austin. Anyone that has shopped for a new vehicle in the last couple of years knows how extremely challenging it has been. That being said, I shopped around all over Austin and the surrounding areas-even went as far as Boerne, TX. Albeit I met some pretty nice salespeople, none of them could compare to Danny Tercero at AutoNation South. Not only is he down to earth and forthright, he is just a really friendly, outgoing guy. Coincidentally, he was one of the first people I spoke with that day when I began my search. I had a feeling he would be the one to finally seal the deal. Danny was concerned for me, my wants and needs in a vehicle. He took the time and energy to speak in depth about my queries (and I have had quite a few!) He presented different vehicles along the way, just in case, though he kept me updated on my place in line for the one particular car I wanted. When my RAV4 Hybrid came in he took the time to walk me through all the various functions and explain all the different features (when he was clearly busy with many other things pressing him:)) He was very knowledgeable and was even able to obtain the color I wanted originally as well! Tory made the financing aspect of the purchase a breeze. This is by far one of my least favorite aspects of buying a car, but she made it actually fun. The rest of the staff there was personable and helpful too. They like to have a good time, and I love to see that! The dealership property is not too fancy, but that's just fine. The ones that are were nearly ten grand over MSRP. AutoNation Toyota of South Austin is right on. I don't see a need to shop anywhere else!

As my first time coming here with my daughter Charles Dubon approach us really quick. We were looking for a specific vehicle which was in really good condition. The whole process was quick, transparen

Came in looking for a car and Charles Dubon was AWESOME! He was very patient and was able to get us through the process so easily and quickly. Highly recommend!

Thanks to Henry Dubon for help me to find the perfect car for me! He was so patient. I highly recommend to go and ask for him. In this industry is hard to find someone who can be so patient and dedicated but he really is the best sales guy.

As my first time coming here with my daughter Charles Dubon approach us really quick. We were looking for a specific vehicle which was in really good condition. The whole process was quick, transparent and very communicative. I really recommend you to come and look for him!

Came in looking for a car and was able to leave with one! Charles Dubon was AWESOME! He was very patient and was able to get us through the process so easily and quickly. Highly recommend!

Working with Emily was a great experience. I wanted to sell my truck that I no longer used. Emily was knowledgeable, kind and worked hard to get me a great price. Emily made the whole process easy for me!

What a mess. I bought a new Rav4 from here this summer. The dealership did not include wheel-lock key with my car, which I figured out when I took my car somewhere local to get serviced. My sales advisor told me to look in two places by email. Not there. Then he didn’t respond to my next 4-5 emails over the next 2 weeks. Then I called and was told someone would call me back. No call back. I called again and was told I’d need to come into the dealership, which is a very long drive for me to get this resolved. I drove in(hour drive), and was told they’d put on temporary locking nuts of a different color and I’d have to drive back in to get the right ones. I’m beyond pissed. This is a three hour disruption for me. And I was specifically told I’d have to come in and wait about an hour to get this resolved. If they didn’t have any black ones in stock why would I b told to drive in?! I then reached out to a friend who also bought from this dealership and he also did not receive the keys.

I had the pleasure of working with Debbie today to get my dream car. I can definitely say my intention was not to buy it today but she made my experience so great and so easy I could not resist. I will definitely be recommending her to friends and family. Thank you Debbie!

Walked in and left with a beautiful car. If you are looking for vehicle Leo Dawson is your guy. Great service and a great experience.

Today was a great day! My Rav4 hybrid car in and my sales man John Cuellar made sure I was in and out with no questions unanswered. Buying my second one from him in two weeks. Want a smooth buying process....go see him. (John Cuellar)

Gracias a Susana que nos atendió, muy amable y agradecido por ayudarnos a conseguir el auto, de 10!

Muy buen servicio al cliente, muy amables todos Muchas gracias a Susana que nos atendió y nos ayudó a conseguir el auto

Got my new 2023 Tundra and it’s awesome. My experience at Auto Nation South was nice - I got a fair trade in for my old truck - and they had a smooth and quick closing process. Ask for Susana !

Great experience

Got my new 2023 Tundra and it’s awesome. My experience at Auto Nation South was nice - I got a fair trade in for my old truck - and they had a smooth and quick closing process. Ask for Susana - she was a great guide on the purchasing decision, kept me informed while I waited on shipment, and she will help you with your next Toyota !

Love working with Jim Lee. Bought several cars from him since 2010. He has always helped me and my family in a time of need.

Great buying experience with Abbi Gass! She helped me acquire the very first 2023 Toyota Sequoia in S. Austin. I will definitely do more business with AutoNation Toyota South Austin!

We strongly recommend you visit, deal and purchase your car at Toyota Auto Nation South. Mr Leo Dawson took care of us and kept us updated when the vehicle we were looking for was in stock. He was very pleasant to work with, listened to our requests and got exactly the type of vehicle we were looking for and provided us a good deal. Our experience was worth every penny. In addition, Mr. Valdes, sales manager provided us excellent customer services with our trade in and was very transparent, honest and provided a pleasant business transaction. The sales team provided us excellent financing options in order to obtain a great deal and affordable payments. Thank you, Mr. Dawson and Toyota AutoNationSouth Austin.

Jim is the best Salesperson you could find, honest and upfront. I recommend him at AutoNation Toyota South Austin Tx. Come check him here today.

These guys are amazing - shout out to Stephan, I called out of the blue for a capstone tundra and within an hour he had my deposit and my truck was reserved. Granted we have to wait these days, but we txted back and forth numerous times over the next month and 1/2. Hit so familiar, we talked on other matters and really made a connection which enhanced the buying experience. When the big day arrived, I got the call and was on the road the next day. When I got to the dealership, he had the truck in the back, and brought it up. We took it to a celebrity lunch, then back to the store and made the deal. The finance guys actually changed the loan to meet my needs by finding the perfect match. It was a long day, but the experience was awesome and I will be going back when it is time. Y’all beat the hell out of the San Antonio guys!!

really bad experience I went for a configuration they charged me triple the price they had told me and they did not solve the problem I still have the same problem in my car and they overcharged me

una excelente atención x la srita Susana Pomar

it was great they took care of me and got me in a great new car thanks coach leo

Debbie Leung worked very hard to get me the price I wanted and the vehicle that best fit my lifestyle. Sales associates here do everything in your best interest. Overall I had a great experience as a first time buyer

Barry Isbell was awesome! Helpful, knowledgeable and courteous! My experience couldn't have been better! Toyotas are the best! AutoNation South Austin is the place to go for a new car!

Patrick and the finance manager were great. They put me in the truck that I asked for without issue. I would highly recommend the dealership

I will NEVER recommend this dealership to another person after the experience I’ve had in my recent purchase of a vehicle. It started with an extremely disrespectful sales rep and manager who demeaned me when I told them I could not afford to put $50 down on a car which was why I needed a car loan. While the sales rep made up for that by putting the $50 down himself, he then proceeded to sell me a defective vehicle that I requested was fixed prior to the sale. When he said his manager was refusing to fix it, he offered me a $300 check in exchange for my dissatisfaction and went back on his word when the check engine light came on in the car two hours after leaving the lot with it. I immediately took the vehicle back and asked them to fix the mechanical issue, they held my car for a week, and returned it to me with the check engine light still on and the $2000 fix incomplete effectively voiding their five day return policy. Two days after driving around with the defective vehicle, it broke down and is now in the shop at a trustworthy mechanic as Autonation/Toyota’s mechanics cannot be trusted. When I informed my bank of the faulty sale of a $14000 vehicle which I will now be paying on for five years plus the thousands of dollars of maintenance that need to be done, they told me to ask for two simple reports from the sales rep which still have yet to be provided to me as I’m being given the runaround by the dealership. This is by far the most slimy, disrespectful, inconsiderate, untrustworthy dealership I have ever had to work with in the sale/purchase of a vehicle. They should be ashamed and embarrassed for doing this to another human being at all, but especially for doing this to a single mother just trying to get my daughter to and from school in a safe/reliable vehicle and myself to work on a daily basis.

Absolutely would recommend. Angel was the best in helping me get my new Rav 4 and made it super easy. He went above and beyond to get me the best interest rate and deal around.

Had a great experience here! Kuany was very helpful and very informed, and they had a good selection of pre-owned vehicles to choose from even during this time of scarcity.

Susana Pomar una gran persona y me atendió muy bien gracias

Kuany was great thank you

Leo Dawson and Rito were both extremely helpful and was so easy to trade my Rav 4 for an awesome Camry. Very happy with the New car. These men were very professional and I would go see Leo and Rito.

I would like to Thank Leo and Rito for helping me to get my new Toyota Corolla really appreciate all the hard work y’all both did to make it happen I will definitely recommend both of you . And will come back for my next car purchase

Tyler T was so helpful and patient with helping us looking at different models of Toyota cars. We leave the car dealership with our dream car.

Debbie Leung was wonderful to work with and I couldn’t be happier with my new car.

Great service, prompt timing. Very pleasant to deal with. Kevin was very personable and polite & the service went quicker than expected. The service is good.

My experience with AutoNation was a positive one. I purchased a 2022 Toyota Tacoma, which is exactly what I wanted from the start. They had one Tacoma on the lot, so I didn’t have the chance to sleep on the offer like I wished I could and had to act relatively quickly. My sales rep, Amiel, was pretty good. Two reasons I deducted a star are: 1) Laura told me during the signing of my documents that when I picked up the truck the following morning, I would be shown all the bells and whistles that the truck had to offer. Unfortunately, this never happened. Since I had an older car (2008), I have never had any of the newest technologies vehicles now have, so it has taken me a lot of time and research to figure out what all my truck offers. Thankful for YouTube! It was also upsetting to learn that my truck did not come with the lane departure feature, which I find really helpful in modern vehicles, and I expressed that I wanted it. My truck has everything except this, and to be honest, if I had known that, I do not think I would have purchased this particular truck and would have waited. 2) oddly enough, my truck did not come with floor mats, and I was left to figure out what I needed to get the mats explicitly made for my truck. You would think that after spending over $30k for a vehicle, floor mats of all things would be included, but…..you would be wrong. The day I drove the truck off the lot, I contacted the Parts Department of AutoNation (a separate building and entity). However, I hit a brick wall after the next and eventually gave up (I left a negative review for them). I finally figured out on my own what I needed to do and ordered them online, and had them shipped to me. When I texted my sales rep about the problems I was having with Parts Department, he stated, “….actually, would have to come into the parts department to order or call. They sometimes put you on hold when they’re busy. I am not at work today, but I can find out for you tomorrow when I’m back” Unfortunately, I never heard from him again, which was unfortunate. I now have my $200 floor mats, though. Those are my only two complaints. Overall, my purchase went very well. The truck was detailed very nice and the gas tank was filled all the way. The finance manager, Darren, was helpful, and I appreciate the offer they managed to get me and the advice regarding how to increase my credit score for the future. Laura did a good job explaining GAP coverage, etc. Thanks, AutoNation!

My experience with AutoNation was a positive one. I purchased a 2022 Toyota Tacoma, which is exactly what I wanted from the start. They had one Tacoma on the lot, so I didn’t have the chance to sleep on the offer like I wished I could and had to act relatively quickly. My sales rep, Amiel, was pretty good. Two reasons I deducted a star are: 1) Laura told me during the signing of my documents that when I picked up the truck the following morning, I would be shown all the bells and whistles that the truck had to offer. Unfortunately, this never happened. Since I had an older car (2008), I have never had any of the newest technologies vehicles now have, so it has taken me a lot of time and research to figure out what all my truck offers. Thankful for YouTube! It was also upsetting to learn that my truck did not come with the lane departure feature, which I find really helpful in modern vehicles, and I expressed that I wanted it. My truck has everything except this, and to be honest, if I had known that, I do not think I would have purchased this particular truck and would have waited. 2) oddly enough, my truck did not come with floor mats, and I was left to figure out what I needed to get the mats explicitly made for my truck. You would think that after spending over $30k for a vehicle, floor mats of all things would be included, but…..you would be wrong. The day I drove the truck off the lot, I contacted the Parts Department of AutoNation (a separate building and entity). However, I hit a brick wall after the next and eventually gave up (I left a negative review for them). I finally figured out on my own what I needed to do and ordered them online, and had them shipped to me. When I texted my sales rep about the problems I was having with Parts Department, he stated, “….actually, would have to come into the parts department to order or call. They sometimes put you on hold when they’re busy. I am not at work today, but I can find out for you tomorrow when I’m back” Unfortunately, I never heard from him again, which was unfortunate. I now have my $200 floor mats, though. Those are my only two complaints. Overall, my purchase went very well. The truck was detailed very nice and the gas tank was filled all the way. The finance manager, Darren, was helpful, and I appreciate the offer they managed to get me and the advice regarding how to increase my credit score for the future. Laura did a good job explaining GAP coverage, etc. Thanks, AutoNation!

La atención excelente de Susana Pomar!!! Volvería a ir con ella sin pensarlo!!! Muchas gracias!!!😊😘

susana y leo me atenderemos excelente 👌

We stopped by here today looking for a specific model and trim package. Unfortunately they did not have what we wanted in inventory. We will definitely return

Fantastic. Made everything quick and easy. Sold them my Rav4. They Organized everything over the phone and I was in and out within 20min. Cindy and Stevie teamed up for excellent service and made the process very easy.

Susana nos brindó un excelente servicio muy amable nos explicó todo Muy bien se las recomiendo mucho gracias Susana por todo

Jared in Service went above and beyond. He was nice, courteous and explained everything that was happening with my 4Runner. He was honest on revealing what repairs were needed, which is truly appreciated.

Just had a great experience withStephen Tapia on the purchase of my new vehicle. If you need anything give Stephen a call. He will treat you right. David Henry

Great customer service, no haggling, easy transaction on selling my vehicle. Emily was honest and up front with process. I would recommend this dealership to my friends and family.

My experience of buying my first car at Autonation South Austin was phenomenal!! Susana is very helpful professional who truly understand my needs and was able to address all of my concerns from features of the car to financial aspect. She is very HUMBLE and HONEST. Normally, I don't trust sales person but definitely would go back to buy another vehicle from Susana. As of today wait time of getting Toyota RAV 4 is atleast 6-8 weeks but I am able to get my RAV 4 within a week just because of her customer oriented attitude. She also recommended me the best finance guy Ali, who help me to get the best finance deal. If you visit Autonation South Austin, talk to Susana, she will do ger best to get you in the vehicle you want at the right price point.

Absolutely horrible service. Eric never updated me about my car and when it would be done. I dropped it off at 11am Saturday morning. I had to call at 355 because no one updated me all day and they closed at 4. Eric told me that it was ready they just hadn’t given him paperwork or keys yet. I told him I didn’t want to Uber there if he didn’t even have my keys On Monday I called and they were still working on my CarPlay. So Eric lied about my car being ready. I asked the manager if I could pick the car up at 730 since I don’t get off work till 715. He said the “late” manager would be there to give me my car. Well he was not there at 730 when I arrived. Thank god there was a nice service employee still there who called the manager, found my keys and gave me my car. I will never bring my car to be serviced here ever again. The managers and Eric were incompetent. I wish I got the wonderful man’s name who helped me retrieve my car but I didn’t. CarPlay still does not work

Leo Dawson and his team at AutoNation Toyota South Austin, worked to get the best rate tailored to me. Now I get to leave with a brand New Car, thank you so much 😊

Axel was great! Everyone was helpful and welcoming. The process was quick and we were offered a great deal. I would definitely come here again.

Emily was great to work with! Great communication, made the entire selling process easy!! Would highly recommend to all friends and family! No pressure, great experience!

Had a wonderful experience today. The GM to the manger to Cait and Alex made everything so smooth. Such a family experience with these guys. Second car I have bought and will keep coming back.

Susana me atendió muy bien y la recomiendo mucho .

My experience purchasing a used vehicle with Autonation Toyota South Austin has been so frustrating and disappointing. I looked at a used car that they had received two days before and had not completed an inspection or cleaned it. I test drove it and was told “someone” wanted to test drive it right after I came back, so I had to decide right away. That is where it all went wrong. I had a pre-approved loan and e-check from my bank so it should have gone smoothly. They said they couldn’t take it and that I would need to go to my bank to get the loan check and if someone came in while I was gone to get the check and wanted to buy it, they could not hold the car for me. The sales guy tried to get me to apply for one of their loans and they may be able to get the interest rate close to what I had with my bank. After phoning a friend, he suggested a PO. Eventually we were going to go the PO route. All the while the sales guy kept telling me that I’ll still need to go get a check from the bank. Once I got to finance after waiting over an hour, the finance guy said that they take e-checks and it was basically a cash sale. I completed and signed all the paperwork. All this while they keep promising that I’d get the car in 48 hours with the car inspected, detailed and the paint scratches fixed on the vehicle. This was not the case. After calling them past the 48 hours, they still had not gotten it fully inspected and they were trying to rush the detailing, which meant they would rush and possibly not get the stains out of the upholstery on the front seats. They didn’t even mention fixing the paint at all until I mentioned it. It took another three days for it to be ready which put at a week since I purchased it. Two days before I picked it up, I informed that the loan funds had not been transferred. It was due to them not completing things on their end that it didn’t transfer. I had to get my loan officer involved because the link that I provided to them didn’t work anymore since I had already sent them the email to transfer the funds. When I finally did pick up the vehicle, they did fix the paint scratches but failed to fix any of the chipped paint on the hood and didn’t even fix the chipped paint on the side of the vehicle that the scratches were repaired. Even though, the stains on the seats were lighter, they were still there. I also only received one key and now have to pay $160 for another key if I want to have an additional one. They did agree to fix the chipped paint and reimburse me on getting the car detailed again, but scheduling it has been a challenge because the paint technician was out on vacation then I had some family emergencies and illnesses. I have contacted the sales guy twice over the last couple of weeks since the paint technician has been back and the sales guy has not responded. Sorry for the long drawn-out review, but this has been a long drawn-out experience that hasn't been resolved yet since I bought the car a month ago. I would not recommend buying from Autonation.

Five stars Kate and Alex were great

Yes I would. I walked in to pickup my car from getting service done I saw the new tundra test drove it and fell in love with it. Leo Dawson took really good care of me was upfront about everything. Everything went smooth. Thanks Leo you are the man.

The process of buying my new car was relatively quick and easy, thank you Debbie! Besides waiting a few months for the car to arrive, it was worth the wait and I appreciate the great service.

Purchasing my Prius c at this dealership was a good, straightforward experience. My service visits at this dealership all went well. My selling of my Prius c back to this dealership ten years later was also a good, straightforward experience.

Had a good car buying experience at AutoNation. Kuany was a helpful sales representative- responsive when contacted and provided timely response to questions. Daniel was helpful with the financing and the truck is great. Received good interest rate and felt like I received a fair price for my 2022 Tacoma. Delivery was much faster than competitors.

Incredible experience buying a car on AutoNation, the process was very straightforward the attention was very nice.

I had the best salesman ever ! Super kind and a peoples person. Tom Naughton helped me find my first car that I’ve purchased on my own ! An experience that I’ll never forget!

Sold Prius to Toyota dealership. Had a great experience w/ Cindy V at Auto Nation. Would recommend working with her. Used to svc car at this location.

Stephen Tapia, good service, easy process, will work with you on a trade in value. Had a very good experience. I will be back for my next Toyota.

They made selling my car seamless! Emily was such a great help, I really appreciate how kind they were and how much they fought to get me the most got my car.

Great experience trading in and buying a new truck here! Ask for Debbie

We have received good customer experience from Stephen Tapia. We strongly recommend this place. He explained briefly about interior and exterior of the car and also added features.

A great experience with this dealership, especially with Stephan Vaughn - extremely quick service and painless process. Would recommend to anyone looking to purchase a new or used vehicle!

Llegue al dealer buscando un vehículo y me atendió Charles Dubon con Rito Y me ayudaron a elegir mi Camry 2023 Blanco Se los recomiendo excelente atención!

Llegue al dealer buscando un vehículo y me atendió Charles Dubon con Rito Y me ayudaron a elegir mi Camry 2023 Blanco Se los recomiendo excelente atención!

They were honest and upfront, didn't begin working without permission, stayed in touch, responded quickly.

Susana Pomar Cervantes was super sweet and accommodating to my family. She was a joy to speak to and very understanding of the urgency I needed for a car. ⭐️⭐️⭐️⭐️⭐️ Highly recommend! Thank you.

This was the easiest dealership I have worked with. Rito was efficient but also made sure that everything I wanted was covered. Highly recommend him!

Had a wonderful experience working with Cindy Ventura! She was able to work with me to get my vehicle sold at a price that worked for both of us. Very professional and patient, it was a joy working with Cindy. I will definitely reach out again if I need to sell a vehicle in the future.

Susana Pomar nos atendió de manera muy agradable y eficiente la recomendamos mucho. Pregunten por ella en Toyota auto nation !!

Marc Díaz muchísimas gracias por hacer un buen trabajo y ayudarnos en cumplir nuestros objetivo ,de la compra de nuestro carro vamos a estar siempre agradecido fuiste mi amable y muy paciente gracias

Worked with Cindy and Emily and they were both great and efficient. Hello me get the job done. They bought my truck from me for a very fair price.

Ruben Gallegos was very helpful in selling my my new Rav4 Hybrid. My overall experience was fantastic from the beginning. Management and Finance made my experience fantastic as-well, helped answer all my questions and went above and beyond! I will definitely be back for my furniture vehicle needs. Thank you!!