Recent Reviews from AutoNation Toyota South Austin

Stephen Tapia was prompt in answering my phone calls and queries. He helped me get better apr for my auto loan and explained vehicle specs clearly. It was a good experience overall.

The managers and salesmen here work diligently in order to ensure top quality from beginning to end!

Service Department is tops. My service advisor, Jared Jones, and his mechanic team, are professionals and give me great service. Been going there 15 years. Won't go anywhere else.

Emily Mueller did great helping me sell my Highlander would definitely recommend!

La atención fue amable y efectiva. La información fue clara y correcta

Excellent service yesterday from Gabriela. Helpful, listened to needs of customer. Would use again!

Very easy to work with. No high pressure sales.

Great service!

I came in for a 50,000 mile oil change with a coupon from a competitor for a lower price and they matched it. They got me in and out in an hour and a half which was fine but they didn’t reset my clock like I asked for.

Yes , Ms Sarah help us to get the vehicle we wanted. Thank you for making it possible. it’s my first car loved it❤️

They were able to get the routine service done in a timely manner.

Extremely fast prosses. Bought my 1500 ram at the quote given. Once I showed up with my truck, it took 25 min, My truck was sold and I was on my way. Thanks so much to everyone at AutoNation Toyota of Austin for a great experience. I will for sure look you up when I have to buy or sell any auto. Sincerely, John Blocker.

Solid experience buying a used F150 from Patrick Larrieu. Offer on a trade in was generous and haggling was kept to a minimum. Had some scheduling conflicts that elongated the buying process but Patrick and the team was accommodating. Happy with the new truck.

We had a good experience. Isaias Fuentes was the guy who helped us and he was very nice. We were looking for a used toyota Sequoia that was on online, but once we got the it was gone, but they had another one that just arrived but still needed to do some expection on it. So it wasn't ready. After few days we went back to get it and the process was easy. Thank you and will recommend this place.

Great experience. Patrick L. was very helpful and kept me informed as to every step that was taking place throughout the process

Susana una muy buena servidora,amable y la recomiendo para cualquier cliente que quiera comprar un coche

El servicio podr�a ser mucho mejor. Al final mejoro, pero el d�a que compr� el auto no revisaron que todo funcionara. La persona de los n�meros no me explico de que era cada cargo que me hac�an, el primer d�a sal� con muy mal sabor de boca, ya despu�s que regrese mejor� el servicio.

It was my first time going to Toyota for my oil change and I don't know why I didn't do it before! Josh T. was very respectful and helpful. Also it was very fast.

Luis Sanchez y George Fedyk me ayudaron a encontrar un carro nuevo tienen paciencia y son muy atentos. Me voy feliz y gracias muchachos por su ayuda 🥰

First of all, the most important thing we want is polite, fast, and quality service. In these areas, Auto Nation South Austin did well. For that I am grateful. When I made my appointment I got in the very next day. I had to wait a bit longer but it was a Friday, and they were slammed. After I left the dealership, I realized that I had left my purse in the office, while I was checking out. I called my service rep (I think his name was Josh).He secured it for me and kept it safe until I returned. All in all, it was a good visit. I do miss the days when the dealership gave your car a quick wash. When I lived in San Rafael, I purchased a car at Toyota Marin. That dealership had a policy that allowed you to get a free wash "whenever." Just stop by and drop it off. I never had to wait long. I also didn't abuse the policy. But whenever I had my car serviced, they returned it clean. I know it's harder now to hire staff but service like that...makes all the difference in the world. I hate having my car serviced. I have to drive ¹/² hour and the wait 2 hours. Anything you can do to make it more pleasurable is welcomed.

The advisor wasn’t friendly at all. Didn’t even answered clearly what I was asking. This is my 11 years with automation Toyota but my last visit was worse than anytime 😔

Poliana Aroxa

Excellent service & wonderful staff!

Henry and Darren were fantastic and worked with us to order the car we wanted even though the car is in high demand. 10/10 experience!

I made an appointment online to test drive a Subaru Forester at AutoNation but misunderstood and went to the wrong location. The salesman who met me at the door called the other location to let them know I was lost and cancelled the appointment for me. He asked me what I was looking for and my price point. At that point I had been looking for weeks both online and at dealerships. He listened well , identified three cars and brought me a 2022 Mazda CX5 with 11,000 miles on it and all the safety features I was looking for below my price limit. We drove it, he had my hybrid trade in evaluated and I got exactly what I needed and drove it home that evening. While I was waiting to finalize the transaction, I realized I hadn't eaten all day, and Andy took me to a nearby drive thru to get food before my blood sugar tanked. I went in lost with very little hope of finding my car and left with exactly the car I had been looking for. I couldn't be happier that I was lost and found my car at Auto Nation, South Austin.

The whole team is more than excellent. Beginning with Angel. I’m a very prudent person. The first I reached was Toyota because of my previous excellent experience with some of my earlier Toyota automobiles. The I reached indifferent brands, back with Angel to Toyota, he Always was good listened persone, furthermore diligently, respectfully, considerate and taking care of my needs. The last appointment even his bus called me to confirm the appointment. They took care of me n excellent snd kind manner, snd surprisingly iffer the Best deal, with the car, loan. It surpass for a lot my expectations. Laura, the loan executive was soso kind, trustful and favw me the best option. Even afteet three mibtafter I git my new car. Snt snall doubt they are there fir me Thanks to the Toyota team. You are the best Sincerely? Lugua Becerril

I bought my Hybrid Highlander new at Auto Nation Toyota in 2010. I always get routine maintenance done at this dealership as needed. We were about to leave for a long trip. On Sunday , the Check Hybrid System light came on with instructions to stop and call the service department. That wasn't going to happen on Sunday, so Monday morning I had my car at the service bay at 7:00 when they opened. My service advisor Arturo took my car back and two hours later they had checked it on the computer, the warning light had gone off and they found nothing in the log except the fact that the light had gone on. We came back from our trip today and all is well, and we were able to travel as planned because they took the time to check out my car. I will buy my next car here because the service dept is great.

Great vehicle and service. Andy helped us every step of the way. Quick process. Thanks guys

Alex Lomeli at AutoNation Toyota South is a wonderful salesman to work with! From the minute I got there until the end of the paperwork. He was very genuine, patient and explained everything thoroughly. I never felt pressured to make a decision. I highly recommend Alex to help if you head to AutoNation for your next vehicle purchase!

Really satisfied with the whole process and Communication was great. Thanks so much Emily and team for everything!

Stephen Tapia buen servicio

Patrick Benadum was really helpful with my purchase!

Tried selling my car at other places and they kept trying to make me come in and low ball, but autonation made me a guarantee before I came in and did even better when i showed up. Shout out to Emily, who did all the leg work for me!

I recently purchased a new vehicle online and did not do a trade in. I needed to sell my vehicle and I came in to this dealership after getting an online offer. Emily Mueller was able to beat the other offers I had. Emily was very professional and easy to work with, I recommend working with her!

Had such a great experience with AutoNation and working with Emily. She was friendly and professional and made selling my car a very easy and smooth process.

The day after I bought the vehicle I started having issues. I took it back and they told me they couldn't do any warranty work for two week. They finally let me bring the truck in five days later only to be told that I needed to go back and get the truck to take to another dealership. I've been trying to get a hold of a manager and my salesman but neither will return my calls. I've been without a vehicle for 2 days now and need to drop off at the other dealership and they have to start the process all over again. I have not been able to enjoy the truck I bought and now will be without a vehicle for who know how long. It's been a very frustrating experience dealing with these guys

Great experience with Charles. Very transparent, no surprises. We were able to get the best deal in town for the car and specs we were looking for.

Excellent service! Go see Susana - she was awesome to work with.

A friend begged me not to take my car to the dealership for repairs. I kept saying that I had for many years been working with a young man, Jared Jones, that would be knowledgeable and honest about my vehicle repair. When I was driving out of the dealership with repairs completed-I kept thinking about what a positive experience I had -once again. Nothing like that confidence all issues had been addressed. Thanks, Jared Jones!

We worked with Susana and she found us the exact truck that we wanted. There was no pressure or up-sales attempts. Very professional, prompt and courteous.

Buy your car here but be aware that the service is going to be painful. Had an appointment and still waiting for my oils change to be done after 3h 20 min and counting.

Cole went out of his way to help me make this as easy as possible. Even picked me up on his way to work so I wouldn’t have to pay an Uber to pick up my new vehicle after I dropped off my rental.

I came in for standard service. I made an appointment. My truck was serviced in a timely manner, everyone was nice and informative and I purchased an item in the service area that I am happy with. I trust this place with my vehicle.

Gabby was nice and helpful. She was just superb ! Thank you.

My Agent Tom, help me out in everything that i need to purchase the Vehicle that i want. It was fast and smooth transaction! Will recommend him to my peers!

Glad this is where I took my car after a deer ran into it. Repair shop manager did everything imaginable to make things perfect …& IT IS! -(from what this amateur can see) easy & kind to work with. Accommodated my special circumstances. TRUE service. Will continue to take my car there for anything. can’t say enough good things about the people who work there.

Gabby was most helpful and nice.

I bought my car from them in 2013 and they still treat the car with care. I had a walk in appointment on Saturday for an oil change and was done in 40 minutes.

Kuany listens and moves at your pace!

Emily has fabulous! I highly recommend going to Emily if you are looking to sell your vehicle. She made the process so seamless and convenient.

Henry me ayudo a sacar mi Toyota Tacoma 2021, un excelente trabajo🎉

Great service, fast service, very friendly staff.

Joseph Ramirez and David Martinez were professional and great to work with

Henry nos ayudo a comprar nuestro nuevo auto muy buena gente y muy atento estamos muy contentos

Go see Joshua Conley at AutoNation next time you want a new or certified used Toyota. He makes the car buying experience very easy!!

I was greeted as soon as I got there for my appointment. My service advisor was nice and reviewed with me what was going to be done to my car. The wait time was reasonable based on what was being done to my car. Over all great and easy experience.

Marc Diaz y David Martinez nos dieron muy buen trato

Smooth and seamless transaction and Emily went above and beyond on the sale of my truck. Definitely a great experience I will be recommending to everyone.

Great customer service! Luis was very helpful with the car buying process.

Kuany was very friendly and knowledgeable about his stuff. He was on his game with the 1,000 questions I was throwing his way.

I really appreciated the guy Rito that helped us he was very friendly, helpful, and true to his word. They serviced my car very good before they released it to me definitely will recommend Rito.

Good place for your car. They do their job.

I showed them that the wireless charger is not working, at first they where not gonna do anything so I had to escalate the situation. Tried talking to a manager but never got a hold of one until I had to go to the dealer and talk to one. Once I talked to a manager they sent a mechanic in the car with me so they could see it was not working. After that they refused to change the part and said they will open a case number with Toyota and for me to wait and see what Toyota says. Even though this part is covered under the warranty and it clearly is not working on a brand new truck. Has less the. 500 miles on it

Stephen Tapia was very professional and very polite. aEven found us the best price in town!

Henry and Laura did an outstanding job!

Thorough job and even got things done faster than expected! My 4Runner is in top shape now!

susana is the best, thank you so much susana por toda tu ayuda....

From start to finish my experience at Auto Nation Toyota South was beyond excellent! Alfredo the Sales Manager had me picked up so I could come purchase the car I wanted and he was a man of his word in getting the car safe and road worthy after my purchase was completed. Highly recommend this place. Kuany my Sales Associate was incredibly professional, kind, attentive and had a sense of humor too. Keep up the good work, you’re doing used car sales right! Thank you so much for helping this mom out.

Alex was in charge of giving of the tour to the car we need it and he gave us recommendations so we can feel secure of what we where about to buy, i feel very happy

The service center is amazing. My second time visiting for routine maintenance. The team is friendly and polite. The eating room is clean and equipped for a short or long wait. Go, you won?t regret it!

FaceTime my girl I got exceptional service. The service agent immediately takes my car after questioning me on what is needed. I weighed in a very beautiful, well equipped, waiting room and within a couple hours for the service is over. Everything is done properly.

Never Again!! 3 Days after my purchase the check engine light came on. I made an appointment and noted I would wait for my car. They said I had to leave it and wasted time off from work. I made another appointment and the guy said I could take my car to the dealership for the make of my car. Continued to say that BMW people think they’re better than everyone else, 5 times in 1 minute. He had his ears pierced and made me feel very uncomfortable . He then made me walk into the building to write me the number of the extended warranty and told me to give it to the dealership when I make another appointment, then said BMW people think their better than everybody. . All of this could have been told to me over the phone instead of making book two appointments and missing hours of work. The engine splash guard was not attached when I fought the car and I could hear it scraping anytime I hit the brakes. The timing chain had been replaced incorrectly recently and was too tight, as the tensioner was installed incorrectly. I had my car for a week and it’s being worked on by actual professionals at BMW. The O2 sensors were bad and had to be replaced. I will never buy a car from Autonation Toyota South Austin ever again and recommend that to all my colleagues. The sales person and the final loan officer who worked with me were great.

3 Days after my purchase the check engine light came on. I made an appointment and noted I would wait for my car. They said I had to leave it and wasted time off from work. I made another appointment and the guy said I could take my car to the dealership for the make of my car. Continued to say that BMW people think they’re better than everyone else, 5 times in 1 minute. He had his ears pierced and made me feel very uncomfortable . He then made me walk into the building to write me the number of the extended warranty and told me to give it to the dealership when I make another appointment, then said BMW people think their better than everybody. . All of this could have been told to me over the phone instead of making book two appointments and missing hours of work. The engine splash guard was not attached when I fought the car and I could hear it scraping anytime I hit the brakes. The timing chain had been replaced incorrectly recently and was too tight, as the tensioner was installed incorrectly. I had my car for a week and it’s being worked on by actual professionals at BMW. The O2 sensors were bad and had to be replaced. I will never buy a car from Autonation Toyota South Austin ever again and recommend that to all my colleagues. The sales person and the final loan officer who worked with me were great.

Un excelente servicio la persona que me atendió Ángel tercero una persona que sabe bien lo que se explica muy bien y te ayuda bastante lo recomiendo 100% cinco estrellas para el

Jim Lee is the best sales person, honest and upfront. I buy, recommend and refer to my family & friends. Try them for your next new Toyota.

Patrick was great, worked two deals at once and spent the better part of the day with me to get an agreeable price.

Joseph and Alfredo were great. That helped me get the deal I wanted. Joseph had most of the process done before u made the long drive down here

Jim Lee is the best sales person, honest and upfront. I buy, recommend and refer to my family & friends. Try them for your next new Toyota.

Daniel was awesome to work with! Selling my car was very quick and efficient here and was very happy with my experience at this location.

Quick and efficient process, no pressure buying with Kuany our sales representative. I would recommend any one that is looking to purchase a new vehicle to head over and speak with Kuany

Excellent service from Barry and Kuany. They are both very helpful and experienced sales agent. All our questions were answered. Thanks to you both. Kudos!

Thanks for the wonderful service! We were greeted by Stephen Tapia, he's very attentive and thoughtful. Highly recommend AutoNation Toyota, and thank you Stephen!

Patrick was really helpful and personable, thanks for a great experience!

I had a great experience getting my Toyota serviced at Auto Nation! They explained exactly what they planned to do and the time it would take to do it. Then they delivered on both. Art was helpful and professional. I will go back!

Angel did an amazing job helping. Very informative and I even got flowers for my fathers funeral. Thank you guys

Professional, good service, overall pleased!

Bankers have made car dealer employees' job impossible. Without a large down payment the system is rigged to force consumers to buy newer at higher prices by "valuing" machines that lose market value by the day against run away interest rates. Not consumer friendly. That said: Barry was the first genuine customer service representative my wife and I met. We sincerely enjoyed meeting him. We knew what we wanted and he spent the whole day trying to help us. The numbers and our plans didn't align but after weeks of stressful car shopping our experience at Auto Nation Toyota was by far the best. Low bar because a hostile market, but the good people at Auto Nation deserve props. And a bonus!

One Satisfied Purchaser!!!! After doing extensive research on my next vehicle purchase coming all the way from West Texas (El Paso, TX) I flew out to Austin, TX. I conducted the majority of my vehicle buying process through the phone back in fourth calls with Mr. Amiel Htay Myint and the credit union. I wanna thank Auto Nation Toyota for making it possible and selling me the perfect truck, I have included a photos from the dealership detailing, to a photo from Bowen Ranch back home in West Texas!!

i arrived at 7am,car was rated at 2 and sent to oil change area, at 10am i saw my car parked and the paperwork placed on the serv adv desk. the advr was not at the desk. the adviser did not go to his desk for at leasthalf hour. i asked about the car and was told i was to be notified when ready. i waited but no one came, i then went to advr desk and i was met by the advsr and was given my key and leftthe area.

The auto nation sales teams are very friendly personnel.They took good care of us as well . I recommend them.

This is now the second time I've had a terrible experience at the AutoNation Toyota Service Department. The first bad experience was when I had a scheduled oil change, I arrived on time and waited in line for half an hour at which point I had to go in search of someone to give me an update, they said they'd be with me soon. After another half hour passed I again went in search of someone who said they'd be with me soon, at this point, I asked that they move the cars blocking me, so I could leave. I called and left a message expressing my dissatisfaction and never received a call back. (1.5 hrs of time wasted) My second experience, I had a scheduled appointment to get tires and rims replaced, I once again arrived on time, this time I was greeted within a few minutes. My technician Josh told me that they did not replace rims (even thought I was driving a Rav4 hybrid with OEM rims) but that he would check to see if they had the tires in stock and call me back. I left my car and did not receive a call back; after 2 hours I called Josh and he said the "technician was just about to take a look and he'd give me a call in 5 minutes", once again I did not receive a call. After 30 minutes I drove back to Toyota and found Josh. He informed me that the technician still had not looked at the car; and that they did not have the tires or wheels in stock (the wheels they don't replace). I asked him for my keys and he asked me to give him a minute so his tech could look at my car to make sure it was safe to drive and so he could create an invoice! I said no and took my car across the street to Discount Tire where I was promptly and courteously assisted. (3+ hrs time wasted). Don't waste your time with the inconsiderate people at this service department.

Patrick benadum was very informative and clear on getting a car.

Ask for Patrick Benadum, very good guy and Answers every question that you throw at him!😁

Cole was great

They do a great job at this Toyota. It Took a bit longer than typical this time But overall great job!

The first service was done awesome and on time.

I had a very easy, smooth buying experience. I appreciated Amiel-excellent salesman, Laura-Business Office and Rafael Valdes-General Manager. All the staff in this building were extremely kind and cheerful. I love this place, and will be a forever customer.

Customer service in the service department is making do to their lack of communication between the service tech, the service advisor, and the customer.

The transparent dealer practices at a corporate level take a lot of the stress out of the car buying process, and Patrick L worked tirelessly to make sure I got a hold of a car that was going to work for me and that I got a fair value on my trade in. He even went above and beyond with helping me get set up with new insurance quotes and ordered me a Starbucks. Truly a bespoke and easy experience in a time when buying a car can be a nightmare. Will be recommending AutoNation Toyota South Austin and Patrick L to friends and family.

Went in with hopes to sell my car and had the most pleasant visit I could ask for! Miss Emily was very professional and thorough and gained me as a happy customer! Thank you for that Emily :))

Andy took great care of us and made the process very smooth!

I went to Toyota Autonation to buy my first car! Ruben was my sales associate and he made the process so easy, I was nervous about what buying a car looked like and although it took some time it was seamless. Ruben was great help the entire time, from appraising my current car, test driving the new car and working through financing. The entire dealership was clean and had accommodations for the guests. Overall great experience and I got to drive home in my new RAV4!

Arrived 45 minutes early for appointment, but they got me in and out quickly.

Outstanding service experience. Service Advisor, Tony Do, extended a genuine welcome; gathered the necessary information of a first time customer efficiently; gave me a time estimate for completion of my requested service so that I could plan accordingly and delivered the car even sooner. The waiting room and the restroom were clean and neat.

PATRICK Benadum was great!

I spent $130 for a tire rotation and got my car back with low tire pressure indicator on. Never a good sign to take your car in for one issue and get it back with another one. It really makes me not want to return since I feel like I will always have to make sure they actually took car of my car even with simple maintenance. I don’t like complaining but I also don’t like paying a ton of money for a job that wasn’t done properly. :(

Awesome staff here at the South Austin AutoNation Toyota! They were quick efficient and willing to work with me on a good price for my vehicle! Daniel was very professional and I appreciate all the help! I will be back 👍

Good sales experience.

Happy with the result had a few issues, but the manager took care of it. Thank you again.

Susana was the best , i am going to bring all my friends to her .

Susana was great , I am super happy with my purchase

I have purchased 4 vehicles from Autonation Toyota and there’s a very good reason. The service! They take the time to understand your needs and go above and beyond consistently! Well done!

Love the dealer, love the car, hate the service. Everyone seemed cranky on a Friday morning. When the guy finally came to my car (and that took a while) he was so unhurried. It was a struggle to not say something but I did keep it all to myself and tried to smile. Maybe that's why my ulcer is acting up? What's the point of having an appointment if it still takes 2.5 hours for an oil change? I can't be the only person who feels this way!! Please get together and review this process. It's enough to drive someone mad!!

Great place and very accommodating! I went there late in the afternoon and no problems with that.

Awesome staff here at the South Austin AutoNation Toyota! They were quick efficient and willing to work with me on a good price for my vehicle! Daniel & Alfredo were very professional and I appreciate all the help! I will be back 👍

Rito made my experience so smooth going and simple, I didn’t have to spend my whole day at the dealership. He’s a cool person and did a great job. Thanks Rito!

Rito Rubalcado at autonation was a pleasure working with to purchase my wife vehicles. He made the process seemless and was very helpful throughout the entire process.

The entire staff at AutoNation was fantastic to work with. Abbi was top notch in her professionalism, personality and knowledge of her products. Thanks to everyone for such a positive buying experience.

This would be the second time purchasing from this location! I highly recommend as we received amazing customer service from Susana and Patrick. We were in and out surprisingly in less time than we expected! Thank you so much Susana for helping us pick our next vehicle. Can’t forget also the assistance and walk through of all the services included by Laura in the finance department: very satisfied!

They accommodated me at the latter part of the day, with no problem. Great group of people!

I called ahead to get my 1997 Toyota Camry serviced. Tony Sabatino answered the call and told me to come on in and ask for him .. greeted me when I arrived … I needed my spark plugs changed and fuel filter replaced also . Knowing my vehicle was a older model and was going to be a little hard to find parts and work on .. Tony went out of his way to locate my part , call it in and have it delivered asap . During the process they accidentally damaged the existing plug wires .. Tony and the Technician Ralph were honest and also went above and beyond and replaced the wires at no additional charge. Here’s the kicker … my fuel filter was in a very difficult spot.. inside the engine bay .. it took a lot of hard work and dedication to get to it ( they had to put it on the lift , take off tires to get access) … they had a very difficult time getting it installed. Tony kept me informed and kept the estimated labor costs in my budget.. even though it took 3 times the computer allotted for a fuel filter they got the job done right and went above and beyond to keep me informed and in budget . Hats off to these guys .. they shoot you straight and have excellent customer service skills. I highly recommend them for any service you need done on your vehicle and I’ll definitely return for future repairs or services… Top notch service

Service Advisor Jared Jones always gives me the best advice regarding the most important parts that need immediate attention to keep my 2014 Camry in good running condition. At 102K miles, I went in for a multi point inspection and after looking at the past history of repairs, etc, Jared further suggested the cooling system needed cleaning, the transmission should be serviced with 12-quart fluids, and that the air filters needed to be replaced. Thank you Jared for being conscientious and thorough in making your assessment for repairs/service for my car and thank you to the service technician for his expertise and completing the service within two hours. My Camry is running extremely smoothly and will enable me to make a safe road trip next week. Auto Nation has an excellent staff ready to take care of the customer's vehicle.

First visit for service & I was extremely happy. Work was done quickly & well. Communication was fantastic throughout. My car was repaired in the time promised. I will definitely return for service here.

The car buying process was quick and relatively painless. The team was cognizant of my time and had everything prepared for me to come in and pick up my car.

Abigail was great. Personable, professional and knowledgeable. She made the process of buying a car very pleasant. Five star performance!

Llegue buscando un carro para poder moverme y nos ayudo Charles Dubon y nos enseño muchas opciones y logramos encontrar el Perfecto. Se los recomiendo venir a buscarlo! Muy amigable :)

Short and straight to the point - walked in and reserved the Corolla I wanted with Mark Diaz. Couldn’t have asked for a smoother experience 👍🏼

Had a great experience at AutoNation Toyota South Austin. Patrick L. did a great job helping me find my dream car!

Emily Mueller was very kind and courteous through my whole selling experience. Highly recommend working with her when selling your car. Very efficient and helpful.

Llegue buscando un carro para poder moverme y nos ayudo Charles Dubon y nos enseño muchas opciones y logramos encontrar el Perfecto. Se los recomiendo venir a buscarlo! Muy amigable :)

It was an average experience. No pre-work cost estimate was provide. Estimates of time of completion were repeatedly not met.

Llegue buscando un carro para poder moverme y nos ayudo Charles Dubon y nos enseño muchas opciones y logramos encontrar el Perfecto. Se los recomiendo venir a buscarlo! Muy amigable :)

A very frustrating experience. They took twice as long as I was originally told, and I ended up wasting nearly my entire day sitting in the lobby waiting for my vehicle for what was at most 30 minutes total work time for their mechanic (I used to work as a mechanic and know how much time things take). When I scheduled the appointment I was told it would take 2-3 hours, and I said I would wait there while the work was done. I arrived at the scheduled time, 9 a.m., and it was immediately apparent that they seemed to have scheduled everyone to arrive at the same time. There were about 20 other cars being dropped off when I arrived, and I counted 39 people sitting in the lobby waiting area. By 10am barely anyone was dropping cars off. And by the time I got by car back, just before 2:30 p.m., after nearly 5.5 hours waiting, there were only a handful of people left in the waiting area. The last time I went out to check on my car, where they'd temporarily parked it, it was still sitting there around 1 p.m. So the entire first 4 hours that I was waiting, my car was sitting parked not being worked on. What is the point of scheduling an appointment for customers at a specific time in the morning if you're not even going to start working on their car until hours later? You cause a massive inconvenience to customers trying to plan their day if you mislead them about the time it will take. On a side note, the customer service advisor that actually took my keys told me it would really be 3-4 hours, not the 2-3 I was originally told on the phone when I scheduled. And it still ended up taking 5.5 hours. If I'd known that ahead of time, I would have planned my day completely differently. Also the actual work I needed done was a simple oil change and tire rotation (something that takes a mechanic 30 minutes at most) and for them to check at a rear seat release lever that had stopped working. Which they didn't have the necessary part for so no work was done on it that day and I'll have to come back again when the part arrives. They didn't even check the tire pressure when they rotated my tires, and 2 of them were 5 psi low (I know this because I check my tire pressure regularly, and intentionally keep my rear tires at a lower pressure, which they swapped to the front and never checked to put up to the recommended 36psi) And the service advisor never phoned or texted or came out to the waiting area to give me an update even after 4 hours had passed, well past the original estimate, and I had to go check with him for an update, where he merely said he'd check on it, and then more than an hour passed before the work was actually completed.

Poliana Aroxa was absolutely amazing. She is knowledgeable and professional . Please always go to her to buy a car!!

Andy did a great job taking care of me. Love my new Toyota!

Patrick Benadum was great to work with!

I’ve had great experiences at AutoNation Toyota South ! The staff is kind and attentive, scheduling maintenance has been a breeze. They get the car in and out in a timely fashion with a comfortable lounge to relax in while awaiting departure ! I’d most certainly recommend the place to anyone and everyone for a great place to make a purchase and/or tackle maintenance or repairs !

I have been going to Autonation Toyota South for many years and will continue to do so. I had a concern regarding my 2010 RAV4 and dropped it off a day prior to my appointment and it was services ahead of schedule. Greg Coy and Epi Rodriguez explained everything in detail and worked with me to have it ready to go. Thank you gentlemen for your exceptional customer service.

A very frustrating experience. They took twice as long as I was originally told, and I ended up wasting nearly my entire day sitting in the lobby waiting for my vehicle for what was at most 30 minutes total work time for their mechanic (I used to work as a mechanic and know how much time things take). When I scheduled the appointment I was told it would take 2-3 hours, and I said I would wait there while the work was done. I arrived at the scheduled time, 9 a.m., and it was immediately apparent that they seemed to have scheduled everyone to arrive at the same time. There were about 20 other cars being dropped off when I arrived, and I counted 39 people sitting in the lobby waiting area. By 10am barely anyone was dropping cars off. And by the time I got by car back, just before 2:30 p.m., after nearly 5.5 hours waiting, there were only a handful of people left in the waiting area. The last time I went out to check on my car, where they'd temporarily parked it, it was still sitting there around 1 p.m. So the entire first 4 hours that I was waiting, my car was sitting parked not being worked on. What is the point of scheduling an appointment for customers at a specific time in the morning if you're not even going to start working on their car until hours later? You cause a massive inconvenience to customers trying to plan their day if you mislead them about the time it will take. On a side note, the customer service advisor that actually took my keys told me it would really be 3-4 hours, not the 2-3 I was originally told on the phone when I scheduled. And it still ended up taking 5.5 hours. If I'd known that ahead of time, I would have planned my day completely differently. Also the actual work I needed done was a simple oil change and tire rotation (something that takes a mechanic 30 minutes at most) and for them to check at a rear seat release lever that had stopped working. Which they didn't have the necessary part for so no work was done on it that day and I'll have to come back again when the part arrives. They didn't even check the tire pressure when they rotated my tires, and 2 of them were 5 psi low (I know this because I check my tire pressure regularly, and intentionally keep my rear tires at a lower pressure, which they swapped to the front and never checked to put up to the recommended 36psi) And the service advisor never phoned or texted or came out to the waiting area to give me an update even after 4 hours had passed, well past the original estimate, and I had to go check with him for an update, where he merely said he'd check on it, and then more than an hour passed before the work was actually completed.

The Service Dept I would definitely recommend but I do not purchase from Auto Nation. The Service Dept and Sales Dept for me personally are miles apart when it comes to customer service from my personal experience. So I would not recommend to buy from a place I would not. However, I would not broadcast only if asked.

Darrin Cole was very patient and helpful with informing me on every question I had regarding new purchase. He shares my love for trucks as well.

Was told it would take hour and hf, if took 3.5 hours

Abbi is the best. She made the process smooth and easy. I hate car shopping but this was a breeze.

Jim and Tom were super helpful and I have my Toyota 2012. They helped me throughout the process. AutoNation is a great place to get your car

Went to buy a car at Toyota AutoNation And Ruben was so helpful told him what I wanted and my budget and he want to work 10/10 for Ruben he got me the best deal and got me exactly what I was looking for I will definitely be going back because of Ruben

Great place for auto repair! Staff are very nice and patient.

Sold my 2006 Mercedes Benz to AutoNation. Easy and seamless process guided by Emily Mueller.

Jose De Los Santos worked with me to get a great car! I would definitely recommend

Susana Pomar and Jose de los Santos were the best sales associate, help me a lot with my Tundra

I took my Tundra in for routine service. As usual, AutoNation Toyota took great care of me. Jared Jones is the best! In and out, no problem

I always know Greg will take care of my vehicle, only recommend what is NEEDED, and get me in and out as soon as able. I trust him.

Cole Shuler is da man!! Always takes care of me.

Mark Diaz was very professional during the buying process.

Terrible. They had to cancel my initial appointment (that I had scheduled online and received confirmation for), so I had to reschedule for a few days later. I needed my alignment adjusted and an oil change. They also brought me a list of repairs totaling in the neighborhood of $1,500 (for a car that is only valued at $1,000). Ultimately it cost me $300 to get out of there. I don’t blame the service guy, he was friendly and just doing his job - but I felt like I got ripped off.

Thank you to Ruben Gallegos for making the car buying experience easy and being so attentive. Will definitely go back for our next car purchase.

My Corolla's lease was ending and I went to Toyota to review my options. I was super impressed with the service I received. Alex Lomeli, my consultant, listened to my thoughts (truly listened - a rarity!) and gave honest advice. He did not try to sell me something above my means, and advocated on my behalf to keep me a customer. Working with him felt like talking with a family member, just easy, kind, and patient. He had a sense of urgency about the process, and even kindly had the vehicle washed/topped off before I left. I was really anxious about doing this and am so grateful I came to this Toyota and specifically to Alex. THANK YOU!!!

Great

Great customer service

This is the fifth car we have bought from AutoNation Toyota in South Austin. We have always used the same salesman, Alex Lomeli, and he has always been excellent. Buying the car and signing all the paperwork was easy and fast. Our experience with the service department has been good; however, the wait time is a bother. Our only complaint is that the music in the showroom was very loud and unpleasant. Certainly, some more acceptable music could be played at a lower volume.

Friendly service with a smile.

Marc Diaz was great and helped me get my Tundra thanks

Laura and Susanna made our recent trade in purchase go as smoothly as possible! Laura responded to any questions/concerns we had in a timely manner. Susanna did a great job with keeping us up to date with the new inventory arrivals so we did not have to wait on the original vehicle we were looking at,she gave us the option to look at one of the ones that arrived sooner and we actually found one we loved. With the great help of Vince, they were all able to get us into something that better suited our budget as well. I definitely recommend anyone in search of a new vehicle to come in and ask for them!

Stevie and the used car team provided fast, friendly service. I would recommend this to anyone looking to sell a used vehicle in Austin! Will definitely be back here next time

Took almost 3 hours to complete oil change & inspection with most of that time finding service issues that don't exist. Api told me my brakes were almost metal on metal so I stopped at a brake place on the way home. Not close to true. Same with tires and I suspect the rest of the issues. Having an appointment doesn't make anything any quicker while they hold you hostage

Great communication and service throughout the whole process!

I purchased a new Tacoma at AutoNation Toyota South Austin in Dec. 2022. The experience was good. Josh Conley, the Sales Consultant, was nice. He drove the pickup back to my home. The follow-up service, such as the license plate, and the 2nd key, is also good. The only delay is the title. It took over 2 months to receive it. It may be the DMV issue.

I had a great experience with Ruben Gallegos. My car had been totaled in an accident and because it was the other driver's fault, I had to deal with their insurance which took forever and I had to turn the rental in before I had the funds to purchase a car. I explained my situation and Ruben did not hesitate to offer to come pick me up in Cedar Park so I could do my test drive back to the dealership. I bought a 2019 Volkswagen Tiguan with a little over 16K miles. It is a great car in perfect condition and I got a great deal! The customer service from Ruben was spectacular! He even sent me texts after the purchase to make sure I was happy.

I came to AutoNation Toyota South Austin to be serviced. Jared took wonderful care of me, answered all my questions, and ensured a master technician was assigned to my car for the best car service. I highly recommend!!

I had such an amazing experience coming here as a first time car buyer ! Huge shoutout to Ruben for walking me through the whole process & helping me pick the perfect car for me !

Jared Jones is AWESOME! He's been my service advisor for many years and has always been honest and hard working. I appreciate his great service!

I had a great experience with Ruben Gallegos. My car had been totaled in an accident and because it was the other driver's fault, I had to deal with their insurance which took forever and I had to turn the rental in before I had the funds to purchase a car. I explained my situation and Ruben did not hesitate to offer to come pick me up in Cedar Park so I could do my test drive back to the dealership. I bought a 2019 Volkswagen Tiguan with a little over 16K miles. It is a great car in perfect condition and I got a great deal! The customer service from Ruben was spectacular! He even sent me texts after the purchase to make sure I was happy.

Had a great buying experience thanks to Jose D and Melissa D

Great experience all around. Tony Do got me taken care of quickly and professionally.

I have been having my 2015 Prius serviced at Auto Nation since I moved to Austin over 3 years ago. The customer service is by far the best. Friendly helpful service advisors and a very inviting waiting room should you want to wait at the dealership while your car is being serviced,

Salesperson helped us with every question in a positive attitude!

I couldn’t be happier with Alexis&Rito, they made the whole car shopping/buying process much easier, Super attentive and professional. Thank you guys for your patience!

Incredibly friendly team; provided a quick and efficient process. I enjoyed the spacious lounge and amenities while I waited for my car to be serviced. An overall terrific experience from start to finish.

Ed was super friendly and great at explaining all the futures such as the CarPlay and all the different tech functions new cars have. Extremely good service!!

Ed is a straight shooter- helpful, professional, and prompt. Can’t recommend him enough.

Eric gave us great service. He did only what we needed done. Professional and courteous.

Stephen Tapia has been more that helpful and easy work with.

Very positive experience. The services needed for our 2012 Sienna were identified and addressed in a timely fashion.

Great customer service. Give answers of every questions related to Vehicle, sale and Finance. I recommend every one to buy a vehicle from Auto Nation South Austin.

Great customer service. Give answers of every questions related to Vehicle, sale and Finance. I recommend every one to buy a vehicle from Auto Nation South Austin.

Eric gave us exactly what we needed for our Rav 4. He was courteous and professional.

It was good. Ed was really helpful. The whole process was very simple and easy. My wife and I were in and out within a couple of hours and it was all done after we got out of work. No need to take an entire day off to car shop and wait around.

It is sometimes hard to have a good buying experience most places mainly because it can take forever to get the deal done and paperwork finished. This was a great experience from Tom Naughton in sales to completing the paperwork. They were all hustling and really put a value on the customers time. I appreciate great service. I will go back again for the next car.

Excellent experience with their service depth! Work done promptly, communication great, response time wonderful. Highly recommend Tony & the service team.

Had a great experience here as a first time car buyer. Henry and his manager Alfredo were very helpful in guiding me through the whole process. They were friendly, transparent, patient with all my questions, and never intimidating. I love my new car. I highly recommend!

Came here to buy a Corolla LE. Andy Marquez was very professional, friendly and helpful!

Marc Diaz was very helpful with the purchase of our Rav4. I highly recommend this dealership.

We just purchased our 3rd vehicle with AutoNation Toyota South Austin yesterday. And we are so happy with our purchase. It was a quick easy process. A huge thank you to Angel and Daniel. You guys ROCK. Thank you for your professionalism and dedication.

I had a wonderful experience working with Patrick Larrieu to get in to my new vehicle. I was sad to trade in my Tundra, but knew I needed to be in something more economical that was more conducive to ubering 3 kiddos all around town. I told Patrick what I was looking for: safety, fuel economy, reliability, room for kids and camping gear, and price. He came through with a number of great options, and was patient and supportive throughout the process. He was never pushy, or ever made me feel like I was a burden for asking too many questions or taking too many test drives. In the end, we found something that was a great fit, and he worked hard to ensure I got what I needed and checked all the boxes. I really appreciate his level of customer service, as well as the whole team including Daniel and Ali. Overall fantastic experience all the way around. I’ve bought several cars over the years, this is the first from AutoNation with Patrick, but it definitely won’t be the last.

Even though the car I wanted was sold before I got there Tom did his best to make it right. I've been in the Used car grind for 4 moths now trying to find my son his first car and it is agony. I've had dealers sale them out from under me, dealers say they have it when they don't, and dealers change price when I arrive. Yes auto nation sold the car I wanted and did not notify me prior to my drive to the dealership. That's not on Tom. Tom is an excellent representation of what this industry needs more of. Honest, heartfelt, and the willingness to make it right even though it's basically impossible. Hats off to you Tom.

The sales representative was very kind even after sales.He was so diligent to show me the features of the car.

I purchased a used Toyota Tundra about almost a year ago. I had problems with the catalic converter so I took it in to get repaired. I was told it would be about 4 months for repair to be completed. It’s been 5 months now and I have gotten no updates as to when we can get our vehicle back. We are not allowed to take the vehicle somewhere else to get repaired. They don’t give me any updates. At this point, I don’t even know if the part has been ordered. I would like for someone to call me.

Andy is an amazing salesman he made the whole process easy for us.

We had a great experience buying and trading in here - quick, easy, and fair! Ruben G was easy to work with and made the whole process seamless. Would come here again if needed and would suggest to someone looking at getting a used Toyota!

The sales people are extremely friendly and are ever ready to answer even the thousandth question of yours. I recently bought a Corolla 2023 LE and got its delivery within a day at the best discounted rate possible! Would highly recommend this AutoNation Toyota South Austin!

I recently purchased a 2023 Toyota Venza. My shopping experience was great. The only challenge was finding the car. We waited for almost two months. Understandable due to the inventory shortage plus being a hybrid SUV. Once we found the car the process was smooth. Ed walked us through the new features of the Venza and then on to Financing. I was in and out in less than two hours. Thanks AutoNation

We had a great experience buying and trading in here - quick, easy, and fair! Ruben G was easy to work with and made the whole process seamless. Would come here again if needed and would suggest to someone looking at getting a used Toyota!

Fast, easy, and helpful!! Great experience with Charles Duban and South Austin Toyota!

el servicio al cliente es super alta y la ayuda del vendedor,manager,y finansas todo un gran equipo

I had a pleasant experience dealing with service department at Autonation South Austin. They did everything they said they would do without a hassle.

The last few times I've brought my car in with an appointment to have work done, I've sat in the waiting area for 2 hours only to have them come out and tell me they don't have the parts to do the job so I will have to reschedule. Then I wait about another hour while they put my car back together with original parts so I can leave. Then I had to come back again and waist several more hours of my time while they actually did the work. Appointments don't seem to mean much either. You show up on time or early and it still takes hours to get a 30 minute job done. I've come in without an appointment and service time was about the same as it is with an appointment.

We had great experience. Conveniently located at south Austin and large collection of vehicles to choose from. Patrick and David were very helpful and answered each and every questions I asked. They walked us through the car buying process and we got the car Toyota Highlander hybrid . I do recommend this place to buy vehicles. Thanks for your help David( sales manager) and Patrick (salesman). See you soon.

Working with Poliana and the Toyota team was a wonderful experience! She kept in contact with me throughout my journey and answered all of my questions. I’m very happy with my purchase! This team did a great job and were easy to work with.

Ruben was super knowledgeable and helpful. I had a great experience purchasing a car here!

Today we purchased a new 2023 Toyota Tundra, and we could not be happier with the entire buying experience at Autonation Toyota South Austin. As return customers, both Henry and Vicente made sure we were treated promptly and fairly, we definitely plan on coming back for years to come!

Alex Lomeli was great and helpful! Made buying my first car simple and easy all while getting the best deal.

Patrick Benadum helped me pick the right car. BEST SALESMAN EVER.

Isaías y Charles han sido muy serviciales. Me ayudaron a encontrar el vehicle adecuado para mi. Logré hacer la compra fácil y rápida sin ningún problema. Les recomiendo venir a preguntar por el. Muchas gracias

Danny Tercero was fantastic. We came in letting him know our situation and that we were looking to walk out the door that day with a new car. He and his team gave us a great deal without having to haggle. After getting our new car he took the time to show us some of the amazing features of the Highlander which was very useful. Would highly recommend working with Danny!

Very friendly & got my first car with him!! Accommodated all needs!! Patrick Benadum was great!!

Jose was very helpful and patient during the entire process. I would highly recommend giving them a chance to earn your business.

I arrived at 7AM and was told my assigned service advisor was running late and another would help me. There were only 3 other customers in the waiting room so I thought it would probably be pretty fast. I'm used to being there an hour or two hours tops. There was no feedback and there were no updates. After going inside to wait, the service advisor visited me one time to make recommendations and get approval and there were no other updates offered during the SIX HOUR visit. I left at 1:00 PM, when I went looking for the service advisor. My car was suddenly ready immediately.

Every experience with this place is awful. Seriously. Just don?t waste your time.

Great experience. Would of been better if I got the opportunity to drive the vehicle before I purchased or looked under the hood.

Jared and the team are incredibly efficient, knowledgeable and friendly. We're about to move out of state and I'll definitely miss having all my car's maintenance done with them.

John is the best and the most honest car salesman I have ever worked with! He was so patient and explained to me in detail about details. I highly recommend him to anyone looking for a car! John relentlessly kept checking his incoming inventory for me for the model that I like. He contacted me right away when he got one. Above and beyond the best!

Patrick did an awesome job. I love that he isn’t pushy and didn’t rush me into anything. He worked hard to get me the car I needed.

Joe very good

AWSOME EXPERIENCE GRACIAS SUSANA 💗😍💗

Marc Diaz me muy buena la atencion y me ayudo a comprar mi carro

Rito was great to work with and I LOVE my Honda crv!!

Darrin Cole is the best! Got me a great deal with all the features I wanted and stayed late to help me get the insurance

Isaías y Charles han sido muy serviciales. Me ayudaron a encontrar el vehicle adecuado para mi. Logré hacer la compra fácil y rápida sin ningún problema. Les recomiendo venir a preguntar por el. Muchas gracias

5/5 stars! Definitely recommend coming here for any of your purchasing needs!

Poliana Aroxa got me into the exact truck I wanted (white 2023 tundra capstone) . She was great to work with, followed up appropriately, and made the process smooth. 10/10 !

Patrick Benadum and David Valdez were awesome with purchase of my new Highlander Hybrid 😊

Charles D. was very helpful. He helped find me the car I wanted when it wasn’t readily available, and did a nice job on the day of the sale.

Carl was the person assigned to help me and he was so great!! Helped me prioritize what needed to get done and was really nice! Also very responsive

Bueno, regrese para el dealer para ver qué carro podría comprar, y nos ayudo Charles Dubon hacer la compra fácil y transparente. Se los recomiendo y muchas Gracias

Charles D. was very helpful. He helped find me the car I wanted when it wasn’t readily available, and did a nice job on the day of the sale.

Henry was incredibly helpful in picking out our vehicle. We already knew a little of what we wanted from shopping online - a recent but not brand new Corolla or similar compact high MPG vehicle. We were greeted the moment we walked in, there were two comfortable waiting areas with free water, coffee and tea. The bathrooms were clean. Even though we arrived over an hour before our appointment we were seen within 15 minutes of arriving. The entire process took less than 3 hours. We did have our own financing secured through our credit union, and the interest rate is low enough they didn't even try to convince us to get it through the dealership. The finance guy did push the extended warranty pretty hard but it was a total cost of maybe $5k? The one from our credit union is $1500. So definitely skip that if you can get one through your bank or credit union! Overall a very good experience and we will definitely be come back in a few years when it's time to do this all again when our older car needs an upgrade.

weird noise came on while traveling; stopped at autonation toyota in austin and Tony Sabatoni was the best toyota service rep ever! even though i had no appt, he was able to get my auto on the computer which exposed the problem, and he got it repaired in record time! so thankful! and if ever traveling near austin again and need auto help, i will certainly go to Tony!

Bueno, regrese para el dealer para ver qué carro podría comprar, y nos ayudo Charles Dubon hacer la compra fácil y transparente. Se los recomiendo y muchas Gracias

jared johnson is the best service advisor. he is honest, sincere and customer service forward.

Alex was able to get me in and out as quickly as he could. Highly recommend Him Sabatino and Josh for all your car service needs. They have never steered me wrong.

I am just starting my journey to acquire a new Rav4 Hybrid. So far the experience has been very pleasant. I was greeted immediately and given very friendly service by Barry. I look forward to working with this dealership in obtaining my dream car!

Excelente servicio ED Fernández

They are overpriced on there inventory and you definitely don't get what you pay for they low ball you for what you want to trade Alfredo the one that made me an offer didn't try and come speak with me until I said I will be leaving a negative post on Google! I have did a hour drive four different times and was not please 🥺 will not recommend

Seamless and easy car buying experience. Susana Cervantes helped me go through available inventory and what worked best with the price range that I wanted to stick to. She was very friendly, helpful, and advocated for what worked best for my situation. Once it came down to the final paperwork, Vince walked me through the price breakdown to make it all easy to understand. I can't recall each person's name that helped out but the entire team that helped along each step of the way made it clear that they wanted the process to be easy and straightforward for anyone looking to buy a new car. I would and have already recommended this location for friends interested in buying a new vehicle.

Very long checkin. Arrived at appointment tint and it took over an hour to be checked in. Waited 4 hours to be told the tail light assembly that I came in for had to be ordered. An additional hour for the part to be ordered so I could pay for it and get my car.

Marc Díaz y José de los Santos me dieron un buen trato! Gracias

Process moved relatively fast, after the haggling aspect. It was about what you would expect from a dealership. Overall decent experience.

Great customer service from Kuany M!

Ed Fernandez and all the staff were very friendly and made a long experience feel very minimal. They continuously checked in and kept us informed with every step that was taking place. We felt very cared for. We will definitely recommend Ed Fernandez in the future to all our friends and family.

Daniel P. at AutoNation Toyota South was very helpful when selling my vehicle. They offered a fair price and were quick and efficient when getting paid.

Addi- was very helpful in walking thru the process and insuring things happened on the time line I was under. Thanks for everything. Looking for my special gift in the mail!!!!

I could not be more appreciative with the staff at AutoNation, especially Amiel! Upon arriving, I was very skeptical about being able to get a vehicle. Amiel was super patient with me and my family. Amiel's assistance truly made my first vehicle purchase a good experience and would definitely recommend and encourage anyone looking to purchase a car go to him!

Jose did a good job. Good listener, did well at hearing out what I wanted and getting me in a good vehicle

Three and a half hours to do an oil change and rotate and balance tires. Not really a good time to do a service. And they didn’t even check the air pressure in the tires. Was told I need to flush the power steering fluid and I had it done about 4 months ago and it’s still clean.

Josh Conley was an amazing help with getting me into the GR86 I was looking for.

Amazing service from Patrick and only took 1 same day trip to be ready to drive out with the car 👍

Hola, llegamos al dealer cuando ya habíamos hecho compra anteriormente y nos atendió Charles Dubon y nos ayudó muy bien! Rápido, honesto y sin ningún problema! Se los recomiendo, pregunten por el!

Melissa Davis was the the best sells person and took great care of me and very friendly professional went above and beyond to help us on the car. Very good five-star for Melissa Davis thank you!!!

Thanks to everyone especially Ed Fernandez for getting us our dream used Prius (and bringing it from Dallas). Smooth and easy, great coffee, friendly and professional.

Hola, llegamos al dealer cuando ya habíamos hecho compra anteriormente y nos atendió Charles Dubon y nos ayudó muy bien! Rápido, honesto y sin ningún problema! Se los recomiendo, pregunten por el!

Took my vehicle and did exactly what was supposed to be done to it

The car buying process was easy and straightforward. My sales associate, Jose De Los Santos was very attentive and insured that I was able to inspect every part of the vehicle and give it a thorough test drive. I was provided all of the vehicle?s background information and options for financing. It was a very streamlined process, and Isaias Fuentes made it hassle free. All of the staff was extremely helpful, and I would recommend AutoNation highly.

Hola, llegamos al dealer cuando ya habíamos hecho compra anteriormente y nos atendió Charles Dubon y nos ayudó muy bien! Rápido, honesto y sin ningún problema! Se los recomiendo, pregunten por el!

Excelente atención buen equipo de trabajo los recomiendo al 100%

Very quick to sell my car. I was able to bring in competitive offers and they were able to exceed the offers. Daniel was efficient and nice throughout the process.

Very happy with the customer service at Auto Nation South Austin. Poliana was informative, patient, and professional; she made my purchase of a new Toyota fun, quick, and painless.

I was in search of getting a new/used vehicle Close too our current year. First and only stop was too Auto Nation Toyota, where we we're helped by Jim Lee in sales. I describe to him what I was looking for. within 45 min. He had a Toyota RAV4 ready for a test drive. After 2 hours I hade a new vehicle. Jim Lee is a very outstanding Salesman. I'm one satisfied customer.

The car buying process was easy and straightforward. My sales associate, Jose De Los Santos was very attentive and ensured that I was able to inspect every part of the vehicle and give it a thorough test drive. I was provided all of the vehicle’s background information and options for financing. It was a very streamlined process, and Isaias Fuentes made purchasing hassle free. All of the staff was extremely helpful, and I would recommend AutoNation highly.

Great service, happy get an SUV with an awesome deal with Jose D. and Melissa D

Thank you so much it was a wonderful experience buying my new truck. Gracias Poli & Tori

Marc Diaz y Ed Fernández me ayudaron a agarrar mi camioneta nueva, gracias

Marc Diaz .fue muy atento compramos el carro que andábamos buscando y la compra fue rápida ,el se aseguro de inspeccionar cada parte del vehículo antes de entregárnoslo . Excelente servio lo recomiendo...

My appointment went well, no problems and was back on the road in a timely manner. Greg, thanks for continuing the great service.

I had a fantastic experience working with Alex Lomeli at Autonation Toyota. He was helpful, kind, prepared and made buying a car as a first time buyer and young woman a great experience and one in which I didn’t feel anything but respect and helpfulness from the dealership. I highly, highly recommend them.

weird noise came on while traveling; stopped at autonation toyota in austin and Tony Sabatoni was the best toyota service rep ever! even though i had no appt, he was able to get my auto on the computer which exposed the problem, and he got it repaired in record time! so thankful! and if ever traveling near austin again and need auto help, i will certainly to Tony!

�ngel and Ali at South Toyota location were great and helped me get my new suv ! Thank you

Service was better than it was last time I came in. I didn’t know my car was finished in less than 2 hours with the recommended service. I appreciate you fixing that. The new pay system made things easier.

Alex Lomeli was great

Charles was lovely to work with. He took time to explain everything to me, did so much math so we understood our options, and was extremely pleasant. I'd definitely work with him again.

Jose D. and Sara S. were rock stars! Both gave top notch customer care and this was one of the best car buying experience I’ve ever had (this says a lot because we typically switch cars every 2-3 years)! They have superb people skills and went the extra millions of miles to make sure our car choice met our needs! Very knowledgeable of car choices, and definitely helped us weigh lros and cons with our choices (this was not an easy feat for them as I am one who likes to choose from an array of choices and kept seeing “squirrels “ throughout our buying process). Thank you very much Jose and Sara! AutoNation Toyota South Austin is very lucky to have such valuable, educated and hardworking people like you two!

Recently my car was stolen (y’all Hyundai and Kia owners be careful out here, especially older model cars) and I needed a replacement. I came in on Thursday with my dad and we only had a short time to look and find something, and Alex L. was very helpful! We took a 2021 Corolla out for a test drive and it was at the top of the list for the time I was looking that day. I knew it was the one and we went back and I had the keys less than 24 hours later! Great quick service from Alex and the finance team at AutoNation. Definitely would recommend, and I love my new car :)

Amazing service from Melissa Davis. Melissa greeted us with a smile and stayed with us through the entire process. She made sure we did not drive off the lot until we were fully set to go. Making sure we didn't drive off without floor mats was a testimony to her outstanding customer service.

Great buying experience with no issues. Darrin was amazing to speak with regarding my trade in as well as the vehicle being picked up. Truly couldn’t ask for an easier time. Thanks again!

Sarah S showed us a Toyota Tacoma (matches our Lunar Rock 4Runner) and the experience was simply amazing. We have a hard choice ahead of us

Very fast and efficient. Jim Lee is a very nice guy 🙂

Abby was absolutely amazing, super knowledgeable and helpful! Highly recommend coming in if you’re in the market for a car.

Henry was great, even though we showed up more than an hour early for our appt. Very streamlined process.

Henry helped us with the fastest and friendliest car buying experience I've ever experienced.

Sara was extremely helpful. The paperwork was as always unfun.

Henry was awesome and patient! I feel like he should be a manager, he was very patient and knowledgeable! Will recommend to friends and family!

Abbigail helped me search for the perfect Highlander today. She’s super knowledgeable & is great to work with. Look forward to continue on working with her!

Charles was lovely to work with. He took time to explain everything to me, did so much math so I understood the options, and was extremely pleasant. I'd definitely work with him again.

Great service from Alex L!

Susana Pomar, fue muy amable y servicial! Vengan con ella les da muchas opciones a la que mejor nos podemos acomodar

The customer services are ok but there was confusion about the bill. The repair time was also too long.

Charles was lovely to work with. He took time to explain everything to me, did so much math so I understood the options, and was extremely pleasant. I'd definitely work with him again.

It was a very relaxing place for me and all the employees who work there work very hard and I thank you for your service.

Thanks for all the help Patrick B.

Great place and professional and kind sales people . They treated me with respect and concern also offered a fair price for my used car .

I had a terrific experience at AutoNation -Toyota South Austin! Susana and Jose Luis are awesome dealers, highly recommend!! Thank you so much for everything!!

Henry was great really helpful and friendly quick

Andy Marquez muy buen trato, amable exelente servicio

Just called into the collision center for scheduling availability. The woman I spoke to was rude and has zero customer service and didn’t seem interested in working to schedule me in. You’d think they would want my business? Guess they’re too well off Well North Austin Toyota took my call and scheduled my appointment no problem. Judging from the witch I spoke to at South Austin Toyota, I’d skip the headache gentlemen

Easy service on the car. It was done in a short time no problems

Great job. Fast service and friendly staff. I was able to come in early and get my car serviced without an appointment.

Had problems getting paperwork. But Melissa Davis was able to straighten out the situation. She has to be one of the best there. I even got a pretty good deal. Well worth the visit. Will be buying the wifes car here next.

This is the second time we have leased a vehicle from AutoNation Toyota, South Austin and we strongly recommend this dealership. Our Sales representative Cole Shuler, was informed, attentive, very very pleasant and worked to make this lease fit out personal needs. He is a credit to the dealership. Mr. Sanchez, the Financial service manager, was also a very pleasant and competent person to work with. The facility itself is comfortable and clean and all the folks at the dealership were attentive to the needs of the customer.

Ask Patrick Benadum Is the best seller I loved the treatment you get in this place everyone is very professional

My experience at Automation with Henry and Vincent was great! Will recommend friends and family!

Excellent service. Great staff to talk with Polly and Mel took time to get all questions answered.

Had Avalon in for regular 20,000 mile service appointment. Went very well and was out in record time. Nicely done.

Fast easy and friendly, check them out guys!!!

Love that they are fast paced and get you in an out in 2 hours

Stephen Tapia helped me in purchasing my new car and he was excellent. He made things simple and professional! I highly recommend using Stephen for your next car purchase!

Stephen Tapia helped me in buying my new 2023 highlander and he was so professional. He made things simple and I highly recommend using him for your next car purchase!!

Cole Shuler is so pleasant….efficient and knowledgeable…I highly recommend him and the dealership AutoNation Toyota… The service is also an excellent department. Buy a Toyota from Cole…

As always, Jared is 100% the best service advisor.

Amiel Htay Myint is a great salesman . I told him what I wanted and he listened. Very easy to talk to and made the process of buying a new car quick and fast. Btw my wife also bought her car here and recommended it. We highly recommend AutoNation Toyota.

Susana , me ayudo con mi compra de mi Tacoma 2023 y definitivamente la recomiendo a cualquiera que quiera comprar algún carro/ troca en un futuro.

Sarah Soto did a great job and made car purchase process simple and easy. She answered all questions I had. Alex made sure I got a good purchase price. Good experience overall.

I recently bought my first Toyota and I am in love with it. The buying process was super easy. I submitted what I was looking for on the Toyota website and immediately got a call from a woman named Poliana. She said they had what I wanted so I went down the next morning and there it was. When we spoke on the phone or was like we were old friends. Poliana was helping other customers and I didn't have an appointment so Susana was gracious enough to help me. She was very up front, helpful and there was no pressure to buy. There were no unnecessary trips to talk to some annoying manager to haggle over pennies, everything was cut and dried and above board. I would love to go back and would definitely buy from Poliana and Susana if the need arose. Highest marks 5/5.

Made an appointment a week out for an oil change and then the ice storm happened 🥶. I thought for sure my appointment would be pushed back but I got a text the day before confirming it. My coordinator Epi was super helpful and the only recommendation they had for me was my air filter was dirty but could wait until next time. Really great experience and I would highly recommend them.

Susana, helped my dad out with his Tacoma and the service was truly excellent a 10/10 experience. Would definitely recommend her.⭐️

Good service team and the only issue with the buying process was the time management and putting others over me when I was there before lost people and I also had to be some where but like 4hrs ??

Representatives like Tony Do make it worth returning. He was helpful in getting me in and out of the service center with time to spare when I had a time constraint.

Sarah Soto did a great job helping me with my new vehicle purchase. Very happy with me Hatchback!

Thank you Susana you got me the best deal

The technician (Angel) he was prompt, courteous and thorough.

Justin was very knowledgeable about the Rav4 model. The entire staff was friendly and helpful.

Erik handled the service process very well as always.

Abbi!!!! I am not a great customer. I can’t stand being over sold or spending hours upon hours in a car dealership. Abbi listened. Got down to my needs real quick. Found the car. Upon pick up of the car two weeks late she made that process so smooth. Finance department is the same at every car dealership. They’re doing their job. It’s just an awful job with customers like me. Go see Abbi. Not pushy at all and has all the knowledge

Booked my appointment on line and showed up @ time scheduled. They took my car back for service promptly and honored my coupon I received thru email.

Charles was incredibly helpful at getting us into a new vehicle. He was very patient and worked with us to make sure if fit our needs.

I am very happy with my most recent trip to Auto Nation S Autin and will return.

Jay at AutoNation Collision was an absolute professional and delivered 100% customer service, and he really cares about his customers. He couldn't have made the experience any better!

Charles was really nice and helpful, he did a great job of getting us the financing we needed! The process was pretty quick and easy as well!

Easy and quick. Did not plan to buy a car today, but found the truck I wanted at a good price, and great trade in. Staff were thorough and professional

I own a 2016 kia Sedona did not have oil filter on hand for my appointment Was treated well. Thanks

My experience was fast and simple. Collin and Ali were able to answer all our questions. I would go back here again.

Very simple and quick nice professionally people worker in and out at a decency time.

Great place to buy a car. Charles was very straight forward and easy to work with.

I submitted my info for a vehicle and Charles Dubon contact us and made a great deal. I drove from Dallas and I will recommend him to everybody. He went above and beyond!

Fast and very good service.

I submitted my info for a vehicle and Charles Dubon contact us and made a great deal. I drove from Dallas and I will recommend him to everybody. He went above and beyond!

Friendly, courteous and on time!

Joshua was fantastic and on the ball taking care of my 2011 Sienna. All the service people were fast and courteous. I was in and out before I knew it. Just like all my previous appt. GOD bless you all

Abbi thank you so much for helping me get the 4Runner 2023 your were so patient with us I appreciate it thanks for hard working..

I was not given an estimate for most of the services provided and was under the impression the oil change and 25k mile care was free. There were services provided that we were never told about and again did not receive an estimate for anything aside from our rim replacement & alignment. We didn?t even know our tire needed to be replaced along with the rim. Extremely unprofessional & severe lack of communication. We had to call several times for updates and had a hard time reaching our service advisor alex. We were not expecting to pay several hundred dollars for these services and will likely not be bringing our vehicle back or purchasing from this dealership again. Our whole family has always been loyal to Toyota vehicles but this experience was so awful that next time we?re looking for a new vehicle we?ll likely be looking for a different company to support. Extremely shady.

Great service received from Susana.

I can't explain myself right now what I received on my Bank Account was so great and surprising, an amazingly huge amount was sent to me by trading with an expert, You so much deserve accolades on this Mrs. Alexander Melissa Always do your best, what you plant now you harvest later, I made $6,900 with just little amount of $500 She did a great job, thanks to Mrs. Alexander Melissa for making that come through. Please all you have to do is to contact her and be a part of this online investment, WhatsApp:+1 (210) 628-9394 E-mail: alexandermelissa800@gmail.com

Had a great experience with Abbigail Gass at AutoNation South Austin. Abbi was very easy to work with and informative. She understand what I wanted and made every attempt to make what I wanted possible. I appreciate her service and will recommend her to anyone looking for a new car.

Henry was super helpful, and worked with his manager to get us the right price. Great experience!

Rito, Charles and Alfredo helped me to find the perfect vehicle. I came in and test drive two vehicle and I did like one a lot! Easy transaction and transparency. Thank you. Recommended

Sold my car with autonation. Emily was great! And the process was fast, got more for my car then other places offered, overall good experience.

El señor Ed Fernández me ayudo muchísimo en encontrar mi carro que yo quería

From the moment I and my family walked in to the Dealership Susana greeted us and had the most wonderful customer service through the whole process guiding us through each step of our new truck’s purchase. Susana is so sweet and friendly she deserves to be recognized for her hard work. I am so happy with our purchase her excellent customer service made everything go by quick, easy, and smooth I had no complications. If you’re looking to purchase a vehicle from this Dealership Susana is the salesperson you will be content with without a doubt! ❤️

Ruben G was an excellent help! He helped me get into the car the same day.

Indeed you are a great and perfect manager for proving that binary and crypto investment is highly profitable. I made a deposit of $500 and she traded on my account and behold I'm profit loaded, with the sum of $6,500 I would like to take this opportunity to highly recommend Mrs Lily Murphy for your forex/bitcoin investments. I'm so happy and I will always testify about her.. Thank you Mrs Lily Murphy. For any interested person should also Contact her via: Whatsapp : +14699223829 or Email her on: lilymurphy806@gmail.com

This was at the top of the services I’ve ever experienced for my < 2 year old car at a Toyota dealership. The people were very nice and clear in communicating what to do and when to go about doing it. It also only took an hour to complete my regular maintenance on a weekday afternoon. Then when I was paying and I asked questions about my service plan, the service man was very nice in explaining the details for future visits. I originally bought my car in San Antonio, but I’ve been having horrible experiences at the universal Toyota. I’m definitely going to get my car serviced in Austin from now on.

My service advisor, Jarrod Jones, was excellent, too!

Compre mis 2 coches aquí, el mejor lugar para encontrar el coche de tus sueños.

Stephen Tapia was our salesperson and he did a great job. He was straightforward and honest; I highly recommend him!

I will start by praising AutoNation South Toyota's service advisor, Art Gomez. Art greeted me in a professional and courteous way at drop off and made sure to get my vehicle in and out of service as quickly as possible while I waited on site. Art actually returned my vehicle back to me in less time than he estimated, beating his estimate by 30 minutes. This meant a lot to me. Art has nothing to do with my 2 star rating. I appreciate the 2year complimentary service - but we all know that first service after 2 year or 25 K miles is a big one, that the customer must pay for. Changing fluids, air filters, brakes, etc. that the manufacturer recommends - it'll be hundreds of dollars. I digress. The two star rating comes from the following: First, there is not enough seating in the customer waiting lounge. Next, nothing is provided except coffee. How about providing some bottled water and donuts or granola bars? There are instructions on how to use the coffee maker posted on the wall; however, after two tries, I still couldn't make a cup of coffee. I suggest using a simpler device, like K Cup coffee makers. The chairs are not comfortable and there is not enough table/chair options for customers to use portable computers. Why don't you run the customer's vehicle through a car wash? It's a small gesture, but goes a long way toward providing excellent customer service. These are small things (nit-picky) but when I owned a Honda, these small things were standard within the Honda service department.

Great it good nice pleasant nice again great fun party atmosphere with most fun family fun for the whole family night come Bach anytime got more fun thanks.

I go wherever Greg Coy is working! He is the most trustworthy advisor I've ever had. I've worked with him for over 30 years. Follow Greg!!

Best service for our family for over 20 years

I have only trusted my Camry to Toyota's Greg Coy for the past 30+ years. He's honest, proactive, and goes out of his way to give you the best advice. I know very little about cars and when I found him I've followed him to several different Toyota dealerships. Ask for Greg only!

Brought new truck in for 5k service requested tire rotation they never rotated them. (I marked them)just said they did. 1 tire had a nail in it and 2 had extremely low psi - but that passed multipoint inspection. I wonder if my oil was changed? Service manager won?t return calls

The completion time for basic services is improving. When we first started going to this facility, it took 4+ hours for an oil change and tire rotation. If we had not pre-purchased the oil changes when we bought the car, we definitely would have started taking it somewhere else. However, over the last 2 years, the wait time has been steadily improving and now takes about an hour.

Thanks Stephen Tapia for all your support and guidance through the whole process. Best salesman ever. Very professional providing an excellent customer service. I highly recommend this dealership for you next car, not only for the quality of Toyotas but friendly and professional environment.

Great experience with Danny Tercero. Very helpful

Leo Dawson was amazing!! He is a great example of top level customer service, no pressure didn’t feel rushed and he made the process easy.

Tom was excellent , shop here , service was great , come buy from Tom , I would be back to buy another , they has a great service, good to see Tom

Abigail was very helpful and gave us all the information we needed. She answered all of our questions and was not "pushy." Once we make our decision we will be contacting her.

This dealership consistently drops the ball in regards to communicating to their customers what is going on. I arrived for a routine oil change that was prepaid with the Toyota Care package. After 3 hours, they attempted to sell me over $500 of ‘recommended maintenance’ for a 2016 Corolla that only has 50k miles. After declining, the salesperson asked me to to swipe my card without explaining what the breakdown of costs were. They tried to charge me over $160 for the oil change (should be included) and a car inspection. Thankfully I questioned the charge and they only ended up charging me for the $18 inspection. This is not the first awful experience I’ve had at this dealership. I can’t wait to pay this car off and never go here again. This dealership is the prime example why people do not trust mechanics.

This was a bit of a mixed bag of experience. I looked up the vehicle online and called to make sure it was still in inventory. I then had to make and appointment. I then received two calls back to verify my appointment. I arrived, took a look at the Jeep and then took it for a test drive. Since this was a fixed price dealership, there is no price negotiation. I then put a deposit on the vehicle. One would think this would be a very fast process, well, it isn't. I was at the dealership for about 2 hours, including the over 20 min wait to see the "finance" guy. I came back later in the week to pick up the Jeep and had been told it was ready. (As part of the sales agreement, I had the dealership fix one of the visors). As I was about to go make payment, the salesperson came back and told me the visor hadn't been repaired yet but the part was ordered and would be in soon. I was very upset. I had driven an hour to get to the dealership already, now I am being told that I would have to come back and wait for a visor to be repaired (i.e. replaced). I was more upset about being lied to in regard to the Jeep being ready. I left without taking possession of the Jeep. I started to look for another Jeep, but was contacted by the dealership to let me know the visor had been repaired. Along the way, I did drive another Jeep but it wasn't a good fit for what I wanted. I was greeted upon my arrival and was asked again to wait for a finance person. I reviewed the paperwork, took the Jeep on another test drive, and then signed a personal check for the balance. The dealership ran a credit check on me to make sure the check was good. A day or so later, I noticed a very small chip and crack in the windshield. I reached out to the dealership and they referred me to a local (to them) glass repair shop that took a look at it. While the shop could not effect a repair, the dealership at least tried. in summary, the dealership/salesperson made a misstep but apologized and tried to make good, although an offer to pay for gas or time wasn't in the cards.

Great experience selling my car at Autonation. No quibble process, received the quoted amount. Very easy. Emily Mueller did a fantastic job and is a real asset to Autonation.

Jim Lee and Daniel at Toyota AutoNation Austin were both absolutely amazing. Excellent customer service, fast, friendly, and caring.

Jim Lee from AutoNation was absolutely amazing. Fast, friendly, and caring. Car buying is stressful, but when you have people who car and listen and find the best deal that works for you. Huge game changing experience!

The service was fast. The waiting area was clean and had free coffee. I scheduled the service after an email but was unable to find a relevant price for the service. I needed to email the coupon to the service advisor before getting the advertised discount. I even directly emailed the service advisor ahead of time noting this, but all was news to him. Please integrate your systems better.

Stand apart from the others by their care, communication and effort.

Just bought a new car and received excellent support and service from Jacob Guereca and Laura Padilla.

Ruben helped me out if y’all need a car give him a call 📞 10/10

I had the smoothest car buying experience with this dealership. Kuany was super helpful in keeping me in the loop on vehicle arrival as well as pricing Information. He was super knowledgeable when asked a million questions on the test drive as well. 10/10 would recommend!

Overall, I was happy with the service received. Carl was great to work with in getting my car handled.

First time! I was quick and the staff was great. The waiting area was nice But I chose to walk the area around and it was perfect . A little exercise while I waited!

Collin was very helpful in helping us find the right car within our budget.

Very helpful, well informed on vehicle details. Went above and beyond to ensure that the right vehicle was ordered. Very patient, made us comfortable throughout this experience

Everything went nice and smooth. I really appreciate Jim Lee and all he did to make the experience a positive one.

Susana Pomar , muchas gracias por tu ayuda , nos atendiste excelente , eres muy profesional y tuvimos una experiencia excelente , la mejor en las ventas de todo Austin , mas que recomendable

Had a great experience at this location. I met with Jose to look at a Tacoma but it didn’t turn out to be plausible, but told Jose to keep me in mind. A week later I get a call from Jose saying that he’s found the perfect vehicle and after everything said and done, I walked away with it. Definitely recommend autonation, and even more so Jose De Los Santos.

Angel was very helpful in selecting my keep and finding a hybrid Camry for my friend

Gran experiencia con susana , muy buena vendedora, Very helpful and she got us the best deal. 5 stars ⭐️⭐️⭐️⭐️⭐️

My wife called me saying there was something leaking from under the car. I got it and took it to AutoNation The down side is that I was not able to drop off the car as they do not seem to be prepared for unscheduled dropoffs. I went home and scheduled it for 2 days later. The up side is that I scheduled with Art Gomez who had overseen all of our work for at least last 10 years. He did an excellent job as always, getting the rack changed and leak fixed. I did not get a quote as Art may have forgotten and I did not ask for one. I like that they even washed the car and provided a day's credit for the rental car we had to get extended.

Great customer service. Thank u Art & Craig for taking good care of my car.

Leo Dawson was helpful, knowledgeable and very courteous. The car was super clean and ready for purchase. I’ve purchased several cars here before and I would continue to recommend AutoNation Toyota.

Everything was fine except for the two and half hour wait time. This service was scheduled months ahead. I understand that I am not the only customer but if they do not have enough employees, they should not get as many cars, or if they have last minute customers, those should wait more and not penalize who scheduled first.

Came in mid-afternoon and they were able to diagnose and fix it that same day. Outstanding!

Angel and Susana gave me good service. Come and ask for them :)

Angel was very helpful and provided me with all the information I needed for this service. The waiting room had a nice area for me to work on my laptop (Near the coffee machine). Service was quick and easy.

Leo was very helpful and easy to work with. I would come here again for another vehicle. Thank you for all the help and time.

She was patient with us on the vehicle we wanted & clearly communicated with us through out the 2 months & set clear expectations. We love the new 2023 rav4 hybrid!

Susana Pomar Gracias por tu atención esmerada Eres la num 1 en amabilidad Bendiciones

Coach Leo top notch, 5 stars

Pretty good overall, my salesman was very quick in processing my paperwork & financing

Raza cualquier cosa uqe quieram comprar carrots Toyota vengan con Susana pomar

Tony B. is always very professional and on point with advising what is needed and what he is going to do. Tony is a valuable Asset to your organization.

I have been coming to Auto Nation Toyota South Austin for years now. Jeff Jones always takes care me and my vehicle! This location is super friendly, very clean and comfortable to wait while your vehicle is being serviced.

Worked with Jared at South I35 location. He was very nice, respectful of my time, up front about costs. I didn't sense that I was being ripped off.

Sarah S and Laura were very professional, efficient and got me out in less than and hour. I’m was skeptical about buying a car to begin with but Sarah made me feel comfortable and at ease, process of everything went smoothly. I highly recommend!

Great Discounts by Leo and Angel.

We had a great experience with Jim Lee who kept in contact with us as we waited for a specific new Toyota. We are very happy!

Jared is an amazing individual! Please let him know this!

Services I requested were done but took 6 hours as items out lined not requested amounted to over $10k I only wanted oil change coolant and brake flush battery cable tightened and low tire pressure addressed. Cable tightening not done nor tire pressure problem

Best repair shop I would recommend this place honest and good warranty

Excellent and dependable service

Had a great time while acquiring my Tacoma from Marc Diaz and Alex Lomeli. Thank you guys

The last two service appointments I waited over 20 minutes to be checked in. Other cars arrived after me and were checked in before me. Not sure why you advertise a car wash is done as I can’t remember ever having my car washed in past two years. I did appreciate the text when my car was done. Actually took only 30 minutes for oil change so I was out of there within an hour. The service check in people don’t seem happy either.

If you want a hassle-free experience ask for Ed Fernandez. I have purchased 3 vehicles from him & have ALWAYS referred my entire family & friends to him. He literally goes ABOVE & BEYOND and keeps the process running smoothly. I'm indebted to his kindness, assertiveness, accuracy & willingness to ensure everything is perfect with a smile. There should be a 10 Star option - that's what he deserves!

Arrived early for routine maintenance, service agent was courteous and informed. Less than an hour to complete service. Waiting area seating pretty beat up and uncomfortable.

Bought my first new car, a 23 Corolla hybrid. They're hard to get a hold of, but Tom was such a big help the whole way. He answered all my questions and was so patient with us. I'm confident in my purchase and recommend this dealership!

Service was done right, process was smooth. I wish it didn’t take 2 hours just to rotate my tires though.

He always makes sure things are done and keeps you updated on your needed repairs!

I told Carl I had an E vap leak. He said it could have something to do with the AC. They were not able to find anything after a diagnostic that cost me $150. When I asked about the A/C because he brought it up he gaslit me into saying that it was not the issue even though he was the one that brought it up initially. I had to come back during my lunch break and have a friend drive me back up there because the oil change was expected to take 2 hours before it would be fixed. I received pushback from Carl about getting an oil change despite my car saying "Maintenance Required Visit Dealer". Very time consuming, very costly and extremely frustrating.

Everything was great except for the time that I had to wait - 3-4 hours with an appointment. That's probably not the company's fault. They're probably short-staffed.

I would say this dealer is awesome to handle customers like me (I am new to united states, like less than a month I moved from India). Sales person Poliana and her boss did a fantastic job from enquiry to delivery with competitive rate and financial solutions. I got the delivery of car on same day which is awesome. I highly recommend to anyone this dealer ship to shop a vehicle.

They were good, quick and polite!

I made an appointment for 7:45 am in the morning for the 5,000 mile maintenance requirement, and at 9:30 am I got a text saying my car was ready. I got my car back with the same problem, my door dash alerting me to get maintenance. I messaged Efren about it and I still have yet to get a response.

I have visited AutoNation a few times now for normal repairs on my 2019 car. I usually receive coupons in my email and I even got one oil change for free! Their staff are friendly and professional and they always get my car in and out in a timely manner (even during busy times). Of course they give recommendations of things to fix, but never push me into doing more than I am ready to. Overall, I am pleased with AutoNation and I recommend them!

Bad service the car is making a noise now, the vehicle it was there for 2 months

Leo Dawson Jr, was exceptionally an amazing salesman. He got me approved for a 2021 Chevrolet spark very quickly before Christmas. Best Christmas gift that I can ask for this year. Thank you guys so much!

Complimentary service on my Taco is appreciated. Will be back in six months or 5000 miles, which ever comes first

I had a SCHEDULED appointment for routine maintenance that ended up only being rotating the tires. I was told it would take 1.5 hours. They kept me sitting in their unpleasant and overcrowded waiting room for FOUR HOURS. On top of that, the drink & snack machines in the waiting area are way overpriced- not nice for customers you hold captive for so long.

Stephen and his team were great. Allowed to inspect the vehicle with mechanic. Austin’s a pleasant place and the folks here were a good match

I was told by art Gomez , that they had to order a tire sensor,and come back early and we can get you in an out.After a hour he come and tells me they can’t find the part.He also said I refused service on 12/15 ,which was a lie.The Toyota south Austin made no effort to make this right. What sorry service.

Emily made the selling of my truck very easy. The process took under an hour, once I remembered to get the title, and the paperwork was quick.

Epi Gonzalez was my service rep., he was hard to communicate with and lacked urgency on any matter. I would call the service manager and ask him to have Epi call me routinely. I was given a copy of my receipt but no warranty information was provided. It states warranty information is on the back of the invoice but as I mentioned, I only have a xerox copy so the back is a blank piece of paper. I received my car back without it being washed/wiped down but I guess those perks are gone.

It was fast with an appointment. Only took about 45 minutes.

I was able to setup an appointment online quickly and easily. When I arrived for my appointment I was taken care of right away. The wait time was very minimal. Quicker than I expected. Great experience and exceeded my expectations.