Recent Reviews from AutoNation Toyota South Austin

Susana was absolutely amazing and really helpful throughout my experience with Toyota

Great dealer❤️

George Fedyk was very helpful. He helped me streamline the entire proceeds. Good business.

Barry Isbell from AutoNation Toyota helped us get the deal we wanted, answered all of our questions, and provided excellent overall customer service!

Friendly staff, no longer waiting. They did a very good job!!

Honestly , I thought they would get to my car at 9:45 when I came but they didn’t take it in to 12:00 but I chose to wait. With that said , as they told me once brought back service would take 1 hour , including 25,000 mile check, tire rotation and a full alignment. I will tell you that the service performed was exceptional ! My car drives like brand new, and they cleaned it up showroom clean. I will come here for all my work on my new car! They were great! David Wartenberg

Service advisors are more about profit oriented for themselves than a good customer service. Looks like advisor are no knowledgeable in given a detailed serviced to costumers and care more about payment than thankful for a new customer. I really got a terrible experience in this dealership.

The worker who helped me, Jared, was very kind and patient and I really enjoyed him helping me out. The only thing I would’ve wished is if he could’ve given me an estimated wait time and maybe that was my fault that I didn’t ask, because I ended up waiting there for about 5 hours. However, they gave me an oil change free of charge which was very nice and they did a really good job and also checked for other things my car needed to get done. I would definitely come back here again!

Susana amazing and very friendly! Kudos to her professionalism and honesty! Highly recommended!

Great car buying experience! Ángel Tercero, Sarah Soto and Víctor Cabello were so helpful and answered any questions we had! They’re excellent!

Excelente experiencia , me encanto la atención que nos dio Susana , es muy agradable y totalmente profesional . “ Gracias Susana �”

Poliana Aroxa was a huge help! Made everything super easy and so smooth. Have never had such an amazing experience any other time looking for a vehicle! If y’all need an honest and efficient sales person go to her!! Also an amazing facility with nice management whom made the deal happen!

Mr. David Martinez and Marc Diaz have the definition of what “first class service” is for the second time they helped me and my family obtained our second vehicle from Toyota. David and Marc treated us even better than family with a lot of respect and dignity. Thank y’all truly for making the difference! Respectfully The Vargas family.

This guys provide me a great service and delivered my car in the promise time.

Poliana fue muy amable,,,,, graciasssss por todo.

Purchased a 4Runner from Rito today. The experience and service was exemplary. We love our new truck and would purchase from him again in the future.

It was a great to experience while my truck was being fixed. Charles is very knowledgable when handling the claim and having my car repaired. I consistently got updates through text and phone calls to notify me of how things were progressing, which I appreciate immensely. Also, they made it very easy for me when returning the car rental as I only had to make one stop to the shop and they took care of the rest. I am very please with the work they did as my truck look as if the parts where never damanage. Overall, I would recommend this shop to my family and friends. Thank you very much AutoNation Toyota South Austin and to all and every single person involved in fixing my truck. With immense gratitude, Cristina

Got treated very well by Kuany and Alfredo!

Would not recommend this dealer. They practice deceptive and dishonest sales practices. Dealer verbally promised to hold a vehicle with a paid deposit, but reneged on the offer to hold the vehicle after collecting all of my personal and financial information. Beware of salesperson Poliana Aroxa, her integrity and honesty are extremely lacking. Very glad we did not end up purchasing from her or this dealership.

the service in general is good the attentions are good but the exhibition of the cars is very little and you can not see the details of the cars well

Josh Conley was knowledgeable, helpful, honest and provided a seamless negotiating, ordering, and delivery process for the recent purchase of our 2023 RAV4 Hybrid, including handling our vehicle trade in. Even during this strange market, he was able to get us a fair deal and was flexible on negotiating add-ons that we wanted. I highly recommend working with Josh Conley in new vehicle sales.

It was a great to experience while my truck was being fixed. Charles is very knowledgable when handling the claim and having my car repaired. I consistently got updates through text and phone calls to notify me of how things were progressing, which I appreciate immensely. Also, they made it very easy for me when returning the car rental as I only had to make one stop to the shop and they took care of the rest. I am very please with the work they did as my truck look as if the parts where never damanage. Overall, I would recommend this shop to my family and friends. Thank you very much AutoNation Toyota South Austin and to all and every single person involved in fixing my truck. With immense gratitude, Cristina

Had to bring my 2017 Tundra in to have the tail light and bumber repaired after someone rear ended me. The team at AutoNation did an outstanding job and the overall experience was great. They provided me with a detailed quote and I was able to go over it with them to discuss what was needed and what I could live without. Very transparent. My car looks as good as new!

Coke shucker was an excellent salesperson. He figured out what we needed and worked to make it happen.

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Good service Every 3 yrs lease my favorite ? Toyota Corolla

Sarah was a wonderful sales person who had a ton of patience and knowledge!

Im very unhappy i had an appointment to come sign and it still took over two hours. Even when i had financing all done and just had to sign. I almost lodt my job since i went on lunch break. Then i immediately contacted to cancel warranties i signed since i was in a hurry i didnt take the time to read i just wanted to leave. I notified to cancel maybe half an hour after i signed and its been days and i dont get a reply from salesperson or manager.

The manager Phillip, cares for his customers and personally helped me find the car that I was looking for, he was very attentive and tried to give me every discount he could to help me out.

Amiel was as good as a salesperson could be. He helped me find the ideal car for me and went the extra mile to make sure that I was satisfied. Vince in Financing also did an excellent job by making me feel that I had plenty of time to make decisions about warranties, etc. I'm very pleased with my purchase and my experience at AutoNation. I've always owned a Toyota and know that they are great, reliable cars that hold their value. I also know from my eight years in Austin that AutoNation is committed to keeping my car in excellent shape.

Super efficient!

muchas gracias susana y steve por su ayuda ❤️❤️❤️

Went in to AutoNation South in Austin, TX for a simple oil change. AutoNation put an unwanted and unasked for additive in oil without asking me. This is second time they have added an unauthorized $22 charge for an oil additive. Both times, the charge removed after I complained. No way to know if "oil treatment" was really added. As for if needed, I previously had checked with Toyota corporate and they did not recommend an oil additive. Have been going to this dealer for years with few complaints (e.g., the first time when they added oil treatment without asking). I spoke to service manager at that time and was assured it was a simple error. New service manager? FYI - The oil change for my Highlander was just under $116 without cost of additive. Have already found a new place for future maintenance for our two Toyotas.

Sarah was great! Very nice and professional. Go see her if you need a car.

Joshua T in the service department is absolutely amazing!

Car overheated on way home. Tried to get into contact multiple times and have not received a call back. Would not recommend.

They made buying a car an easy and pleasant experience!

Had an excellent experience here. Sarah was beyond helpful and answered all my questions. Made the whole process perfect!

I'll give Joshua Totty 5 stars, maybe even 10. He was very nice, professional, calm cool and collected. But the phantom service person or team that worked on my car, not so much. They wanted to upsell me an alignment, but failed to check my tire pressure, which is what I came in for. I emailed Joshua that my tires psi was 27, 26, 28 and 46...huh? He told me to bring it back, and he would personally take care of it. And he did. So if it wasn't for him, a 1 star would be given. I really appreciate good service in this day and age. And I know wait time may be inevitable, but to wait 4 hours for a tire, and then had to go back. That seems a bit of a stretch. I know at Honda, they provided loaner vehicles for those that needed to get back to work, or a shuttle. It is very challenging to sit around waiting for hours and hours. Sure, you can Uber to your destination and back...but we have Toyota's and are there for a reason. Just a suggestion. Give Joshua a raise, because he deserves it.

Abbi has been very helpful and has been very easy to deal with. I would recommend that anyone look for Abbi on their next car purchase!

Susana and Joseph are amazing! Highly recommend asking for them when going to the Toyota dealership off of S IH 35. They are great people.

Thank you Art & Cole! Brought my Camry in for a maintenance service and had a great experience with Art. Art was kind and efficient but it turned out that my 2007 Camry had more work than it was worth to fix. Cole Shuler then helped me find my new 2021 Camry in no time and made the experience super easy.

Staff at this location were quick, efficient, and knowledgeable. Pavlo went above and beyond to get me quotes on tires that honored a discount I may not have been eligible for. This is why I continue to choose Toyota/Autonation locations to not only service my vehicle but as a business I can trust to give it me straight and genuinely care about me as a person and the safety of my vehicle.

Emily is super nice.

Amiel was very helpful and understanding. Highly recommend this dealership.

recently bought a car George Fedyk was great at helping me with my needs. Got me a great deal on a new carry. Very awesome guy!!!

I generally dread car dealers, but Barry Isbell at AutoNation Toyota has been great. I have bought several vehicles from him over the years and he has always been helpful and trustworthy both before and after the sale. I highly recommend Barry if you are looking for a Toyota.

Short version, bad service form the first rep I approached didn't want to receive my car, just told me drop the keys at the mail box as an after hours, even tough they it was not, so I approach another one which was very helpful. received the car and I was able to explained him about a noise the car had, turn out to be a lose spare tire, service was quick 5,000 miles, issue is I am used with other brand and dealers to have a complementary car wash, here that was not the case even tough they return it dirtier, as they where looking for the noise I imagine I got grease hands all over my back mirror on the inside, that's why I give 2 starts at least they could have clean that up.

Good Service

Súper recomendados! Y en especial Susana fue de gran ayuda ya que mi caso no fue fácil pero se logró el objetivo y la aprobación con muy buenos términos, no duden en venir a esta locación

It was time for a new truck for my husband so we chose to go to AutoNation Toyota in South Austin and I am so glad we did ! ! ! Our Salesperson Patrick Benadum lead us to the perfect vehicle ! Thank you Patrick for making my husbands birthday dream come to life !

I had a great experience leasing my new vehicle at AutoNation. Rito Rubalcado was outstanding. The quality of service was truly exceptional. He was very helpful and responsive to all my questions. If you are looking to lease or buy a new vehicle, I would highly recommend you ask for Rito. You will not regret it. Thanks again!

Great service from Alex Soto. They checked on some additional items I was concerned with, and were completely upfront and honest about their recommendations. Looking forward to returning soon.

George Fedyk was fast, friendly, and was a pleasure to work with.

I just purchased a 2023 Tacoma from this dealership. It is my second purchase from them in three years. Barry Isbell was my sales person. He was very professional and helpful. He made the purchase process very pleasant. Thank you.

Friendly staff and a clean dealerships. Highly recommend Angel and Susana. Both really helpful, professional and extremely knowledgeable.

I recently had the pleasure of purchasing a vehicle from AutoNation Toyota South Austin, and I am compelled to share my experience with the public. From the moment I set foot onto the premises, I was greeted with professionalism and warmth. The shining star of my experience, however, was the salesman Josh. Josh was an absolute gem throughout the entire process. His honesty, integrity, and transparency were refreshing in a business where such virtues can occasionally be overlooked. From the get-go, he laid out all the information I needed in a clear, understandable manner. His knowledge about the various models and features was exhaustive, helping me to make the best decision possible based on my needs and preferences. Throughout my car buying journey, Josh never once made me feel pressured or rushed. Instead, he instilled a sense of trust, ensuring that my satisfaction was his top priority. His advice was always reliable and genuinely tailored to my circumstances, which made my decision to buy at AutoNation Toyota South Austin not only easy but also enjoyable. Remember to ask for Josh - a true embodiment of what it means to be a trustworthy and knowledgeable auto dealer professional. My experience with him has significantly reshaped my expectations of excellent customer service in the car dealership industry. Thank you, Josh!

My wife and I just purchased a new Toyota today. We had an awesome salesman, Rito Rubalcador. He did an awesome job explaining the process, reviewing our vehicle, and was a pleasure to work with.

Rito Rubalcador He was friendly, provided great service and answered all of our questions.

Susana and angel made the experience of purchasing a vehicle go smoothly. We hit a few hurdles but they came through. They both are the type of sales people that customers appreciate.

Richard helped me reserve my Tundra, efficiently and quickly. Thanks!

Great experience. Amiel was great. Love my new Camry.

Whatever you do, do NOT attempt to sell your vehicle here. The process is long and excruciating (hours). This is a local branch of a major conglomerate, and all the decisions makers are in Florida. This prevents them from efficiently processing any sale. Stick with a locally owned dealer. Even Carvana, whose price was lower but processed payment in minutes for a prior vehicle I sold.

I was in for my 5,000 mile tune-up. Angel was so polite and informative. The staff got my car finished up in record time and the manager provided an update on the traffic on I35 to give me the fastest route home as I live in the hill country south of Austin.

At Auto Nation Toyota we were helped by Emily Mueller. She was very informitive, took very good care of us and kept it nice and short.

Service Rep Tony Sabatino is extremely knowledgeable, helpful and he is the only one I prefer to take car of my car and Truck.

I've been going to Auto Nation for years with several cars. The service is always excellent.

Paliana was a lot of help and very informed on what options came on the vehicles and how to operate them. She was a lot of help every step of the way. Thank you!

I?ve purchased several vehicles from AutoNation in the past. I?ve always been satisfied with their customer service. It was time to look into another car and their assistance was great and exceeded my expectations. The service team, sales and finance team made it easy for me to get everything completed.

Eric was great. He stayed in touch and got the job done

I just got a Tacoma from this location. Luis Sanchéz made the buying process very pleasant and easy. He explained all my options, did all the paperwork very fast and helped me get the best deal. I will definitely keep doing business with them and Luis. Thank you!

Everyone was helpful with quick direction to person who could address my concern. Josh was quick to respond and explain car issue and address same day! Will return.

Isaias is the most knowledgeable, genuinely friendly, and efficient customer advocate I?ve ever worked with in 45+ years of buying cars. I worked with 4 dealerships simultaneously to buy online + a test drive and was able to complete the transaction with Autonation before even receiving a personal response from the other dealerships ?internet departments?. Finance director Steven was also efficient, and very friendly and helpful.

Horrible experience. Run for the hills. Went in and looked at a vehicle working perfectly (still needed an inspection and wash). Gave them a deposit to hold the vehicle for me until ready. When ready, picked up the vehicle and paid. Got into the vehicle and issues started happening. Issue after issue. No communication and unprofessional. I advise all to stay away if purchasing a used vehicle. If I could zero stars I would.

My experience was 6° of seperation. I pulled into the used car lot looking for a Corrolla hatchback but when I found none I was headed to my car to leave. But when I reached my car I spotted a salesman headed to the used car lot. So on impulse I yelled to him "hey do you work here" and he stopped dead in his tracks and said how can I help you. I asked him if Autonation Toyota South Austin (ASTA) had any Corolla hatchbacks or Hybrids? This is where luck, happenstance, or fate intersected. Because Danny Tercero, used car salesman, had recently moved from New car sales and just had his previously reserved Hybrid client back out that morning and hadn't taken it off the sold list. So no one knew the hybrid existed but Danny Tercero. He was so professional and easy going that this was one of the few experience I have had buying a car that I left with a smile on my face. He showed a maturity seldom seen in young men today and represented ATSA in the best possible light. I can't say enough about how professional Danny Tercero presented himself!!! When Danny introduced me to Victor Cabello who was to be my Finance Officer it was like meeting an old friend. Victor present himself with integrity and was very patiant with all of my questions and changes. He mad the experience fun with his sense of humor and well mannered approach. After I bought the car and over the weekend I reviewed the documents and noticed a few things I missed. After reaching out to Victor he told me to come in and we could review the finance package together. Not once did he make me feel like I was wrong he just went ro town and presented me with various options. I was in and out in less than a 1/2 hour and felt even better than the day I bought the car. Danny Tercero and Victor Cabello are exemplary examples of how sales and finance should work together at any Car Dealership. Well done Autonation Toyota South Austin. Michael K

We have just bought a car from George Fedyk and his manager David you guys were great - super flexible, friendly, accommodating - found just what we were looking for and appreciate how you value your customers. Thank you!!

Susana pomar excelente vendedora muy buen trato la verdad estoy muy satisfecha se las recomiendo

I liked this dealership repair exoerience. My 195,000 mile Highlander has been a great vehicle but needed an oil change and diagnosis of the check engine light. Josh helped me decide on what services were needed and kept me informed as work progressed. I was there for a while and my only beef is that the snack machine wasn't working. I plan for at least another 100k and will be back when additional service is needed.

Cole really helped me out a lot when figuring out what car to get and how to make the pricing work. Would absolutely recommend him to anyone.

Susana was amazing!!!!!! So helpful and sweet!!

Definitely!!! Patrick and Isais made my transaction a perfect experience. Definitely 5⭐️

Great job to the AutoNation Toyota South team. Went in looking for a affordable car for my daughter and was impressed with the knowledge Erika had with every question we had about each car. Erika worked hard to locate a few options of vehicles that we could afford. My daughter is so HAPPY that we were able to make the deal come together on this beautiful ride. Thank you so much for all the help Erika!!

It sounds good when they try to sale u a car but once you drive off the lot that’s where it’s difficult to get assistance when something goes wrong. My salesman John cuellar was good up until I need to get the things fixed that we talked about the very first day. Long story short The manager shadi and John along with multiple of their service techs stated that my breaks were new and that is why they are squeaking and said that the sound will go away over time. It’s been two weeks and the sound is still there loud and clear I had my own mechanic look at it and he said they did not lubricate it nor put the kit in as they just slapped the breaks pads on there and that’s it he also confirmed that the breaks are months old and not brand new as they tried to tell me. There was also a noise I would hear when going over bumps I mentioned when test driving the car long story short on this one they said it’s normal wear n tear which made no sense to me bc I have had multiple cars that were older than this car wit more miles before and didn’t have this issue. Had my own mechanic look at it and the strut mounts are bad and need to be replaced. I also had no gas cap to the car in which I had to purchase a new one and supposed to get reimbursed which I haven’t got a check for that yet. Both my key fobs batteries needed to be replaced as well (replaced) as the carpet coming out in the back (they just pushed the carpet back in but did not fix it as the carpet came right back out) and the middle counsel coming apart (they fixed)Upon purchase I was told that the car was in good shape with no surprises. Imagine my surprised hearing and seeing all this stuff wrong with it and now having a hard time for them to fix it. I did not sign an “as-is” form and who wants to drive off a lot wit a car only to have to pay out of ur pocket to fix breaks and the strutters. Now I’m calling to get this resolved and I’m getting the run around! I do not recommend to get a used car from here as I don’t think the thoroughly inspect them and just trying to make a sale. My car was inspected my multiple service people who did not catch the issue about my breaks and strutters or maybe they did and I was lied to! Either way they sale u the car but once u drive off the lot that’s as far as the care for their customers go. I traded in two good cars that had NO issues to get into this, I’m still trying to get them to make this right!

Susana ayuda bastante con todo y sabe explicar todo en una manera fácil para entender

Stop selling oil change packages that only an autonation can service!! I bought a Mercedes suv from them along with an oil change package which is a waste because you can even get your full service package if the techs do not know how to service your car. I had to go to a Toyota south autonation location in austin and it was a whole ordeal. Here is I purchased an oil change package for my Mercedes that can only be used at another autonation. Booked 2 weeks in advance. Toyota south cancelled my appointment for no known reason. Called back to find out why-rep rebooked same appointment. Show up on time and no appointment. Juan rescheduled for next business day. Appointment booked but no filter etc… was ordered. Had to leave and kill time for 2 hours so they could order the filter (which must be ordered ahead of time because my dumb a… decided to buy a warranty that isn’t Available at any Mercedes dealership- being cheap)…whole day wasted and go figure- Juan was off the day of my rescheduled appointment. He didn’t order anything which is why I rescheduled the appointment. Terrible unorganized! 2 days wasted dealing with either laziness or incompetence.

Abby was great. She walk us through the process over the phone then when we arrived she took her time to let us get everything figured out. Overall, her service made the car buy process wonderful. Thanks Abby!

patrick. L , helped me, out really did the job, got me a great deal on it, got me the car i wanted in the price range that was acceptable. would reconmend going to him. #go autonation

Sold my car here - pleasant experience. In and out in 90 minutes. They beat all other offers. Emily Mueller is the best 😃

Joseph and Angel were very helpful and informative in buying my truck

I bought a highlander from Amiel! Very professional and I highly recommend to ask for him if you want great service.

Great Service, Rito was a pleasure to work with.

I would definitely recommend a friend or a family member! Everyone is super nice and helpful. Cars are great and so is the communication. If you’re in the mood to get a new car this is the GO TO PLACE” for sure!! Ask for Patrick he’s awesome I can Guarantee you that he’ll find something you will love !!!

Same day in and out buying a good used car. Susana was great.

I brought my 2010 Toyota Highlander Hybrid with 183,000 miles in for a free oil change. This was part of the package that I received when I bought this car brand new at this dealership with 45 miles on it. I have had all my service done here and this Highlander has been absolutely trouble free because they check it out when I bring it in for the oil change. I t is time for me to get a new one just like the one that I love with the new improved safety features. My sales representative guided me through the process of education about the 2023's and what I need to do to buy one. I am very happy with Abbi, my long time service advisor Arturo Gomez, and AutoNation in general. 13 years of good experiences---Thank you!

Thanks Sarah and Mr McKay for helping us get multiple Tacoma’s! Will be back in the feature! Definitely recommend! Go see them if you are looking for a car!

Great product. Great service. This is my 4th Toyota truck and I must say I'm brand loyal and very happy over all.

I bought my Toyota Highlander Hybrid brand new with 45 miles on it in July of 2010. Part of my deal was lifetime free oil changes. All of my service has been done at this dealership through nearly 13 years and 183,000 miles. My car has never had an issue which is amazing. On this visit I wanted to get started on purchasing a 2023 Toyota Highlander Hybrid mainly because I want all the new safety warning features that are now available. This might be my last car because of my age. I am buying the same car because I love it and Abbi is doing a great job of walking me through this purchase. I am buying it at AutoNation because I love the service that I have received from my advisor, Arturo Gomez, who helps to keep my car safe and dependable. Looking forward to 13 more good driving years with the help of AutoNation Toyota!

Service is consistently outstanding. Thorough, service done in a timely manner & staff very professional and experienced.

They got me in quickly and took care of business. Always appreciate them taking a quick general look over to make sure everything is looking ok

Patrick was amazing to work with! He was knowledgeable and kept in touch with me through out my buying experience

Isaias Fuentes provided me with the best automobile buying experience ever. His responsiveness allowed me to complete my purchase before the “internet departments”other dealerships had even responded

Isaias was amazing! Helped me the whole time, came through and went above and beyond.

Horrible customer service. I was told my service would take no longer than 1 hour. After 1 hour and 45 minutes I called to ask if my car was ready Tony Sabatino told me he was “just about to call me” upon showing up Tony was finishing up with another customer. When it was my turn to go over my paper work Tony proceeded to make to X’s on where to sign on the paper and gave no explanation on what I was signing for. After asking what they did to my car he said “a 20k inspection” with no details on what that included. When asking about complimentary car wash Tony said the car wash was “probably broken like it always is” I then asked him if he were to get the same service I had just received would he be happy. He then became flustered and stated he got my car out in time.. I told him that he said it would be 1 hour and it had been 2 hours since dropping my car off. I then asked if there was a manger to speak with. He said yes and pointed to an office area where about 20 people were sitting. I told him I would like to speak with him. He then stormed off and threw a grown man temper tantrum. I’ve been here 2 times now. Both times have been horrible. Would NEVER come here for anything after my 25 k check up. Keith the manger was nice but had nothing but excuses for him employees poor behavior . Go to SanMarcos Toyota instead of here if you can!

Great experience!

Great experience AutoNation South. Aaron Bouget made me aware that my warranty would expire soon and ensured that I maxed out my service before then. I appreciate the savings and will return for future maintenance or repairs. Good customer service. May 2023 update - Jared in the Service department went above and beyond with his customer service. He saved me over $100 in uber rides by working extra. I really appreciate quality service and will continue to use AutoNation for both purchases and service. Well done!

Service advisor, Art Gomez, was friendly and professional. He always answers my questions in a straightforward, understandable manner.

Erika was very helpful. Got rear-ended in a car accident and she helped us find a new Toyota Highlighter very quickly. Very much appreciated how she helped us out.

Everyone go see Joseph Ramirez at AutoNation Toyota South. He’s so nice and not pushy or rude! So friendly. I would definitely buy another car from him and AutoNation.

I really recommend autonation Toyota Austin. They are the best! I bought already 5 cars at that location and Isaías Fuentes has always taken care of me! With the Best, dedication and very professional. I am very happy with them and the excellent work that the management and the GM do! Isaias Fuentes is excellent! David Martinez is excellent! If I could, I would give them 10 stars 🌟

Jared is one of the best service advisor at this facility. He always goes above and beyond with making connections.

This is in regards to dealing with the collision center and the service center. I recently had to utilize both these services at this location and I couldn't be more happy. Both departments went way above my expectations and ensured everything was right, working and I was satisfied 100% before leaving with my vehicle. There was one unexpected hiccup and they were on it right away. Based on that alone, I plan to bring my vehicle back for future services. If you're dealing with the collision department I highly recommend Ernest.

Josh Totty and Cole were amazing! They were polite, helpful and understanding. Cole in finance helped me get a great deal on a used vehicle that I thought was way out of my reach. He worked endlessly, crunching numbers to make it affordable for me. I'm so excited with my new used vehicle. A++ y'all!!!

We recently purchased a Hylander and couldn't be happier with our experience! From the moment we walked into the service center, Cole was incredibly helpful and knowledgeable. He listened to our needs and helped us find the perfect car! The trade in process was smooth and efficient, and I never felt pressured to make a purchase. The car itself is amazing - it drives smoothly, has great features, and is exactly what we were looking for. Overall, I highly recommend this dealership and car to anyone in the market for a new vehicle. 5 stars! Thanks Cole!!

Used cars is on point I got Emily, music in the store is perfect and relaxing. She gave me her business card and educated me on things I don't know about. And helped me get an appraisal right away within 20 mins. AutoNation used car sales was perfect.

Thanks to Jim for helping secure my Tacoma.overall good dealership

Jim Lee helped me throughout the process and helped me secured the vehicle of my choice and overall very good dealership. Can’t say anything bad about the experience.

Luis Sanchez, Marc Diaz and David Valdez were extremely helpful in the buying process of my brand new 2023 Toyota Corolla hybrid. Great customer service! 10 stars

This was my first time ever having a car's state inspection done, and I didn't know what to expect. I just rolled right into the service bay, and within five minutes I had handed off my keys and was in the waiting area. Felt like less than 10 minutes later I received a call that the inspection was finished. Totally painless. I'll come back here every time.

My oil change was preformed quickly and Paul provided the information on my vehicle I should address in the near future.

Thank you Alex Lomeli for your great help really recommend Alex super friendly and help me out with getting my first vehicle purchase.

Erica was awesome! I had such a good experience with her the first time I came in I was so excited to come back and make a purchase with her. She was so patient, had great communication and customer service. Highly recommend her!!

I just had the best experience with Abbi! She worked for 2 days to help me find the exact Rav4, we wanted. She even gave me honest advice on a Rav that I spoke to another dealer about. Ultimately, I wanted to do business with someone who had integrity and treated me like they want to be treated. Thank you Abbi Despain! I'll be sending my friends to you!

I have never been disappointed by the service provided at AutoNation Toyota. Art Gomez my service manager is a pleasure to work with and always answers all my questions. The last visit was for a State Inspection and oil change and tire rotation. My Tacoma was washed without my asking for it. Now that is service.

Always helpful to get the best rate/deal

Ángel se cuidó muy bien y se aseguró de que futuviéramos felices

Great experience! Patrick, Daniel and Melissa were great. Got us in and out quickly. They even stayed later to accommodate our schedule. Staff was knowledgeable, professional and great to work with.

An oncoming truck forced me into a curb, which messed up my front end, suspension, wheels and tires. I immediately called insurance and had my car towed to AutoNation. Jason Alves, my service rep, took care of everything, and kept me informed of delays due to supply issues and wrong parts sent. He ensured the work was properly completed and my car would be back to great performance. They even washed my car for me! I hope I don’t have to use collision services again, but if I do, AutoNation Collision is my go-to.

An oncoming truck forced me into a curb, which messed up my front end, suspension, wheels and tires. I immediately called insurance and had my car towed to AutoNation. Jason Alves, my service rep, took care of everything, and kept me informed of delays due to supply issues and wrong parts sent. He ensured the work was properly completed and my car would be back to great performance. They even washed my car for me! I hope I don’t have to use collision services again, but if I do, AutoNation Collision will be my go-to.

Had an excellent service visit to Autonation Toyota for my 45,000 mile check. The representative was courteous and explained everything clearly. Service was completed coy and in areasonable amount of time.

Angel at Toyota AutoNation was fantastic through the sales process. I was in DFW and they still made the process seamless and worked with me.

The service writer was awesome, this is my first time getting service at this location. I usually go to cedar park. Just 2 small things annoyed me, my radiator was not topped off and my windshield wiper fluid was not filled, it was left more than half empty. Just not the white glove treatment at south Austin as cedar park.

We got new Toyota RAV4 George Fedyk was our salesman,thank you for great help and professional costuner service

I had an issue with a used car that I recently purchased, but after speaking with the general manager they are resolving it and the service has been spectacular.

Bought a new car from George Fedyk, he was very helpful and nice.

I truly had the greatest experience here. If you’re looking for a vehicle ask for Erika! It was my first time purchasing a car and, she was helpful and informative throughout the whole process. Very sweet, charismatic and, extremely knowledgeable. I couldn’t be happier with my choice here at Auto Nation Toyota!

Stephen Tapia was very professional, prompt and helpful.

Amazing experience with Poliana aroxa, Steven Lewis and the amazing David Valdez! Exceeded my expectations! Today I leave with an amazing 2023 Toyota Tacoma!

Had a great experience here with Patrick Larrieu, he helped me find a good deal on the car that I wanted at a decent price. Appreciated all the help and friendly faces at the business.

Amiel was great! Fast and efficient! Definitely recommend this place!

efrain es una persona amable y alas personas que les pregunte por el tanbien gracias muy buen servicio y efrain bien amable gracias por escuchar mis preguntas y por sus respuestas

I took my vehicle for a scheduled maintenance (60,000) and I received top notch customer service. Erik Gustafson was my service advisor and he explained the recommended services needed and answered all of my questions. Thanks Erik. The waiting area and mens bathroom were very clean. I am so happy that I moved my auto services to AutoNation (South Austin). Keep up the excellent work!

Fue excelente la atenci�n al cliente The service was excellent. The dealership is recommended.

Recently bought a used car at this Autonation and it was a great experience. Working with Abbi throughout the entire process was wonderful.

We recently moved south of Austin and needed the 10k service on truck. Experience was very good, efficient and communication was top notch. Very pleased.

Stephen Tapia It is a great experience that to have Stephen with me for the whole procress. He understand what I need and the whole thing is smooth. I am very satisfy with it and I would recommend others to have him if you need a car!

Best dealership in austin texas, btw im from jackson wyoming and my car didnt running, today i just inquire at 4pm in there online website fill up some papers after that they called me so fast like 10mins and after it i just go to their dealership at autonation toyota austin ,sign some papers again get finance and got approved, Thankyou for the help of Charles Dubon the best of all ,he make sure i will get the 2021 tacoma ,waiting for one hour and thats it i get it. If they have 10 star i will put it to him. Thankyousomuch again

I setup an appointment to check out a used Camry. The sales rep (John C) was quick to respond and accommodating on short notice. The car was fine and the price was good. I sat down to buy it (no loan) but they asked me to fill out a credit application anyway. I pointed this out and they assured me it was because that was the only form they had for running "OFAC checks." Then they ran my credit for some reason (rather than checking the public OFAC registration). They said they had to do that for OFAC (they do not). Then they left me to hang out by myself for 20 minutes while I waited for the finance team. Eventually I just gave up and left. Not the greatest experience. It felt hectic and shady. Will not return. Ended up buying from a different company.

George Fedyk did a wonderful job helping us with our car purchase

I’ve been trading for the last few years but never felt I had the traders edge that I kept hearing about in terms of consistent results and an exact plan to work towards. Since I met Catherine Morgan, not only have my results changed but also my mindset towards what I’m doing. Mrs Catherine has given me a whole new way of viewing the market so far, since depositing my $2,000 into my trading account, I have made two trades. I won on both and have made $1700 each on my $2,000.The execution of my withdrawals are fast and without a single requote. I have done only two trades and I’m still doing more, but I am highly encouraged by the execution speed so far. Thank you so much Catherine Morgan. Contact her directly on WhatsApp: +1 (480) 817-5950 email:catherinemorgan0387@gmail.com

Toyota reps were friendly, fast and knowledgeable. Keep up the great work! Other dealers should take notes from Toyota Austin Nation on service done right.

Marc Diaz helped me and my wife get a new 4runner and everything went really smooth, thank you

Always friendly and professional. I’m always informed of any charges upfront. The waiting area is clean and stocked with coffee and a vending machine. I don’t know how this location compares regarding to the wait time, but it seems reasonable, and they have free Wi-Fi.

Rito was great, even helping to get the used vehicle we purchased to us. I would give 5 stars but I am still waiting to hear back from the sales manager about honoring the 90 day/2,000 mile warranty we were told we had with the vehicle after I sent him a vehicle inspection report from my mechanic that listed CV joint replacement needed and some other issues. Not sure why their pre-sale inspection did not catch that. Rito gets 5 stars, 4 stars rating due to not hearing from the manager. The longer that takes, the lower my rating actually is.

Stephen Tapia was wonderfully helpful and was very flexible working with me on getting in a new toyota Tacoma pickup truck and trading in my old ford f150 pickup truck

I have been going to this dealer for purchases and service since it was Apple Toyota, and have no reason to change. I always get quality work from the service department.

Highly disappointed in the customer service department.

Art Gomez is always on top of his game. Knows his business and gets vehicle taken car of.

I would like to wrote my experience with Toyota Austin South- AutoNation. When i visited, met one of the sales guy,named Joseph- he showed me some car options and tried to help me, and to be very honest, he is very helpful and assited me with high level of professionalism. However, when our selected car Rav4 2021 needs to be proceed into his manager, at that point I was not satisfied with the level of I would like to wrote my experience with Toyota Austin South- AutoNation. When i visited, met one of the sales guy,named Joseph- he showed my selective cars and tried to help me, and to be honest he is very helpful and assited me with high level of professionalism. However, when our selected Rav4 2021 car needs to be proceed into his manager, at that point I was not satisfied with the level of customer service provided by Shaddi, a manager at this Toyota dealer.. As a sales manager, Shaddi attempted to coerce us into a higher credit sale (even though he said that he is going to help us) and employed manipulative tactics, suggesting that we were obligated to purchase the car. It was my first buying car experience in USA, so he tried to manipulate with his tactics.When we expressed our intention to explore alternative sales credit rates through credit unions, he became confrontational and exhibited unprofessional behavior by stating that he would not hold the car for us and that we would not be able to obtain a reasonable rate elsewhere. At the end, we visited one of the credit unions and got approved with reasonable rate/ bought the car. I am happy with my car and the overall services from Toyota Austin South. Recommend this place to especially new car buyers, especially salesman Joseph. Thank you for an amazing service provided by Shaddi, a manager at this Toyota dealer.. As a sales manager, Shaddi attempted to coerce us into a higher credit sale (even though he said that he is going to help us) and employed manipulative tactics. It was my first buying car experience in USA, so he tried to manipulate with his tactics.When we expressed our intention to explore alternative sales credit rates through credit unions, he became confrontational and exhibited unprofessional behavior by stating that he would not hold the car for us for some periof of time and said that we would not be able to obtain a reasonable rate elsewhere. At the end, we visited one of the credit unions and got approved with reasonable rate and bought the car. I am happy with my car and the overall services , especially Joseph and Mr. Ali in Finance department( very professional and helpful gents) from Toyota Austin South. I do recommend this place to anyone especially to new unexperience car buyers.Overall, thank you for an amazing service to me in buying Rav4.

My Prius was involved in a collision over a year ago but it took awhile to get all the parts. Everything has been repaired and it looks and, as a driver, feels like new. Jay took great care of me and kept me posted as repairs progressed.

Great experience working with Rito and his team. The experience was smooth, their offers were fair, and they listened to what we needed to make a deal, it truly felt like they did their best to meet what we wanted. Very happy with my purchase and would recommend Automation to anyone!

Erica was amazing in her help to find a car. She was knowledgeable and honest in her assessment of our choices. The process of purchasing and coordinating the sale with our trade-in was efficient. Thank you for your work with us!

The buying experience is great but the service department experience is a nightmare. They don’t care about service after the sale and always try to up-sell unnecessary service. The service writers are paid commissions and they just care about the money. They don’t take care of folks or care about long term sales relationships.

Joseph made us a good deal! Angel treated us very well. I recommend them!

Barry Isbell fast-tracked the sales process so I could catch my flight out of AUS. Thank you Barry!

My boyfriend and I had a great experience shopping at Autonation South Toyota. We worked with Patrick who was amazing and helped us get the best deals for our cars. There was no need to haggle and I highly recommend shopping here! Ask for Patrick and you’ll definitely be impressed

I received very good attention meanwhile I was requesting the estimated, I definitely recommend this Toyota dealer

My recommendation is conditional . Salesperson Rito was helpful and personable, went out of his way to help us get our used car home. I am still waiting to hear from sales manager to honor the 90 day/2,000 mile warranty I was told AutoNation would provide— my mechanic documented CV joint that needs to be replaced and a few other things (ie rear taillight that is out) that I would think AutoNation would have found when they did their multi-point inspection on the vehicle before putting it out for sale. I shared the report with them a week ago and am still waiting for manager to contact me. So for now, I have to answer to NO to honoring all commitments, but that may change.

We worked with Erika at AutoNation to purchase a car and she was wonderful! Confident in her knowledge and honest in her assessment of the different makes and models. She managed the process of purchasing and trade-in very efficiently. We really appreciated Erika and will work with her again!

Amazing service with Susana, great attention and service provided while acquiring our new vehicle

Salesperson was helpful and personable, went out of his way to help us get our used car home. I am still waiting to hear from sales manager to honor the 90 day/2,000 mile warranty I was told AutoNation would provide— my mechanic documented CV joint that needs to be replaced and a few other things (ie rear taillight that is out) that I would think AutoNation would have found when they inspected the vehicle before putting it out in the pre owned inventory. I shared the report with them a week ago and still waiting for manager to contact me. So for now, I have to answer to NO to honoring all commitments, but that may change.

Barry was very knowledgeable and helpful. Excellent experience. Directed me to the right car. Friendly and courteous. I would highly recommend him to my friends.

They were respectful and got the job done quickly. They even washed my car before returning it. Thank you

As a first-time car buyer in a wacky market, this Toyota dealership helped me into my first vehicle — FLAWLESSLY. If you need a new car you must see Joseph Ramirez, he’s amazing and vouches for you. As the entire process of purchasing a car is overwhelming, Joseph does his job well and helps you understand. Couldn’t have asked for a better car-buying experience! (Well a better payment of course, but they helped with that too!)

Barry was fantastic with answering all of our questions when we came into AutoNation. He made our car shopping experience easy and breezy!

Jared is my long time service advisor and takes good care of my Camry

I needed an odd repair. The service advisor told me we needed to replace the steering column on my 2013 Avalon. I was not pleased with this but it had to be done. Once it was repaired I drove home. The next day the car was not operational, the gears would not engage. Now I was told the actuator needs to be replaced. Again, they replaced it. The truth is this. The repairs reflect a 10-year-old car. I have n the ten years NEVER had any repairs. The cost ($1,200) of the actuator was covered by the service department. I was very grateful. I love my Avalon and I am pleased with the AutoNation service. My care in ten years has only been served and repaired by the Toyota Dealership. I expect to keep it for another ten years.

After looking for an SUV for months online and test driving some of them, I came to the conclusion that the best way to go about making an important purchase is with a dealership. Toyota Autonation is one of the best dealerships around, because they take pride in their history and stand by their product. Would recommend to anyone making a vehicle purchase.

Mediocre service and customer service. The guys in the garage are nicer than the service advisors. I've complained before about the service but nothing has changed. Service coupons are the only plus.

Toyota Nation is the best Dealership the mechanics they always do a wonderful job on my car.

Smooth experience selling our car. Happy with the offer. Quick payment.

Stephen Tapia was the best salesman I’ve ever worked with. I’ve never been able to walk into a dealership and not dread the experience, but today was different. Stephen made sure my wife and myself felt comfortable and treated us like real people making a big and important decision. He respected our boundaries and helped us out with everything we needed. I look forward to always looking out for him when car-shopping!

I took my car for an oil change and no one would help me, everyone just shrugged me off or said go wait over there... Tony Do was the only one who actually stopped what he was doing to help, he was great from beginning to end.

Quick service & wonderfully clean waiting room complete with the nicest vending machines money can buy.

It was a busy morning. Check-in was smooth. I had a nice counter to do some work while waiting. I, however, did not get a text; instead, my service person found me in the lobby that I appreciate it.

Friendly service and fairly quick wait time. Angel was very nice and explained what was completed and the other workers were very helpful and made sure my toddler and I were comfortable while we waited in the waiting area.

I'm happy to work with AutoNation Toyota South Austin. the people over there is very nice to work with. its nice environment to work with.

Paul was very nice and eager to help when there was a misunderstanding about my lease agreement and included services. The manger had a snarky attitude when I pointed out I already had my tires rotated, and I would have declined other service they charged me for if they had be more forthcoming with what their “25,000 service appointment” included. I told him I would have shopped for other prices options, but I assumed it was a free maintenance service included in my lease. His responds was to laugh and say “Better prices where?”. They did take off the tire rotation. However I suggest the manager take some lessons in decorum, because that interaction was unnecessarily uncomfortable for everyone in the room.

Didn’t expect to leave with a car today, came in to learn and test drive but thanks to Patrick, the finance team and Melissa, I was able to leave with a car I was excited about at a price I was comfortable with. Thanks Autonation team!

It was a busy morning. Check-in was smooth. I had a nice counter to do some work while waiting. I, however, did not get a text; instead, my service person found me in the lobby that I appreciate it.

Emily was great to work with and made it so easy for me. Thank you for that.

I recently purchased a new car from Poliana Aroxa and I had an absolutely amazing experience, she was absolutely fantastic. She was knowledgeable, helpful, and patient. She took the time to answer all of my questions and she never once pressured me into buying anything. She also went above and beyond to make sure that I was happy with my purchase. I had been looking for a new car for a few months before I went to Toyota auto nation and Poliana made everything so easy. She took the time to listen to my needs and she showed me a few different cars that she thought would be a good fit for me. She was very patient and she never once pressured me into buying anything. I ended up buying a car from and I am so happy that I did. I would highly recommend her to anyone who is looking for a new car.

Daniel and Alfredo at Autonation Toyota south Austin helped me with the best price possible for my vehicle. I recommend you come here if you want to buy or sell your vehicle.

College daughter went in to service her perfectly fine car because we service it every few months for oil change etc. first time taking it here because now she’s away for school and leaves with radio not working. Have never had a problem. Have her take it back right away to tell them they must have done something and want to charge $200 to fix it. Totally taken advantage of here. Never again!!!!!

Josh Conley was great through the whole process. Worked with me every step of the way. Thank you!

Patrick Benadum was excellent!!

Told me that I had failed my inspection then came back to 15mins later to tell me I passed! Just felt I was about to get scammed!

Took my Camry in for an oil change and did some additional services as recommended. My appointment was at 715am and I was early but I had to call at 5p to check the status of my repairs and he had completely forgot to notify me the car was ready HOURS earlier. I had to ask for any discounts as none were automatically applied and he granted those with no issue .

I am changing my review, cause Although the day of purchase was nice. The after math is complete frustration. We brought up the tire pressure light, and our sales advisor Patrick said it would be recalibrated. The light was still on… to find out the sensor is actually broken. When I mentioned the sensor he quickly dismissed the problem saying they just forgot to recalibrate it. According to the manual, the sensor is broken. Either way, it should have gotten recalibrated even IF it wasn’t broken. In addition, my car did not come with a Jack, which it is suppose to come with. In addition, My cars windshield was purchased broken, with the agreement for Toyota to owe us a windshield repair. It has been over a month and I can not even get someone to talk to me for longer than 5 minutes without directing me back to Patrick or transferring me to another department. Patrick says “Ernesto will call in the morning,” of course no one calls. When I call the service center they send me back to Patrick, I am tired of being tossed around in a circle. In addition Erik from service looked at my warranties and said they were “still pending” so we can’t even book a service right now. Will this warranty be pending for 6 months until it expires lol?

I can't say enough wonderful things about Toyota South Austin and Susana our sales rep and Laura in financing. After a terrible experience at another dealership it was refreshing to speak to experienced friendly sales people who strive to truly help you get the vehicle that best fits your family. If you're looking for a reliable vehicle with great people and service go toToyota South Austin and ask for Susana Mi gente si buscan un coche con buen servicio y representantes que saben lo que hacen ve a Toyota de South Austin y pregunten por Susana!!

Take too long to make a sale, way too long!

I just got new Toyota at Autonation ,George Fedyk has help and give great costumer service. thank you

I have been going to AutoNation Toyota South Austin for nearly 20 years. They are the best! I have had the same service advisor for 15 years and he has always taken good care of me and my car!

Joseph and David offered us an excellent service. Very professional and friendly. Great experience!

Our service advisor, Juan Alvarez, takes very good care of our vehicles.

I have order my new Toyota today ,George Fedyk was my sales person he give exceptional customer service and advice . Thank you

emily was great at getting my car sold.

Great customer service!

I bought a 2021 Tacoma here. When I purchased it the tire pressure sensor was on and asked them to make sure it was fixed before I left the lot, they said it was just low pressure in one of the tires and it would be fine. Turns out it’s not fine and the sensor is broken. This leads me to be unaware when one of my tires gets punctured on a drive home recently. And I get stranded on the side of the road and realize that whoever had the truck previously stole the jack and specific tire removal tools so I can’t even change my flat. Both of these things should have been handled before selling the vehicle. Honestly very disappointed and on top of this I don’t think I was given a fair price for my trade in. Would not recommend.

Had a great experience here! Shout out to Poliana for getting me the best deal! If you’re going to buy a car buy it with her!

Isaiah’s Fuentes was a big help. Amazing customer service. Quick and helpful.

George Fedyk showed me several Toyota models and talked me through the process for getting in the queue to order a hybrid. It’s been a great process this morning!

Marc Dias and Josh Conley did a wonderful job on my Traverse, thank you for your help with getting my new car.

Poliana sales associate was professional, straight forward and willing to help and answer ANY questions we had. She never lost her cool and always smile. I knew what I wanted and she help get that for a fair price, best price for me. Don’t look any further and ask for her to help you get your future vehicle.

George Fedyk was a great help in getting a lease buy back done with my wife's car. Have gotten now three cars from this dealership in total.

Marc Diaz helped me with my car & was very helpful & spoke Spanish ! Which made it 1000x better🙂

I had the pleasure to get my vehicle from there and was very happy with the sales Associate Charles dubon!!!!!

Barry was no-nonsense, answered questions and treated us well. Danny was great with the info and setting up tech!

Stephen Tapia We had excellent service from Stephen Tapia!!! He was very kind, friendly and knowledgeable, and professional!! Thank you for having an AWESOME sales rep. He even brought us some delicious food for us!!!!

I bought another vehicle from this dealership and from my sales person Charles Dubon. Very transparent and honest. I do recommend you to come and ask for him. Thank you

Isaias is the best salesperson I have used. Great communication for my my Tundra. Will by again if in the market. At all

Wonderful experience, called autonation and was put in contact with Isaias Fuentes and he made my experience extremely easy and painless!! Would definitely go back!!

Mr Charles Was Very Nice. I Really Liked A Green Toyota Tundra But I Was Having Second Thoughts Due To The Monthly Payments But Mr Charles Went The Extra Mile To Make Sure I Was Ok With The Monthly Payments. Very Helpful And Funny. 5 Stars 🌟

Great service , Jose De Los Santos . Is the man you need to talk to . He will fix you up with a great deal . Friendly and professional !!

I really recommend AutoNation Toyota South Austin, specially Susana Pomar great attention, also thanks to Robert the mechanic who found our iPhone and send it home, we really appreciate all you did, sincerely Ortega Family

Mr Charles Was Very Nice. I Really Liked A Green Toyota Tundra But I Was Having Second Thoughts Due To The Monthly Payments But Mr Charles Went The Extra Mile To Make Sure I Was Ok With The Monthly Payments. Very Helpful And Funny. 5 Stars 🌟

I really recommend autonatio toyota for any service they are very atent and they do a great job on my truck .

Great service from Ed Fernandez! He helped me into the right truck for the right price! Thank you!

Patrick Benadum was awesome! It’s been rough trying to find a car but he went out of his way to ensure I left with the car I truly needed and wanted. Not only was my experience finally painless but it was actually enjoyable. I’m so excited for my new car! Thank you, truly.

I was looking for a specific vehicle for two months and finally found one at AutoNation I liked, and I couldn’t have been more pleased with the help Patrick Benadum provided. He made the whole process flow smoothly and made sure I was comfortable with the deal. Definitely would recommend 👍

Marc Diaz helps me a lot! He gave me sound advice and assisted in getting me into the car I wanted.

Josh Conley was awesome! He wasn’t pushy and he was very helpful. I was honest with him that I was just doing homework and looking to get a car this summer. He let me test drive a vehicle off my preference and told me to reach back out when I was ready. 5 stars

Kuany was great, and a wonderful help! Thanks👏🏻

I have an amazing experience with Patrick Larrieu help me find the car that I need.he’s an amazing guy he will help you to find what you need.

Just picked up a new car and process was really smooth, Isaias helped me get a really good deal and im super happy with my car!

This is John Landers and i’d like to thank Cole Shuler for providing excellent customer service throughout my car buying experience. I’d also like to thank Vince Sanchez for all the great help, as well! Thanks again for everything, and i won’t forget all the work y’all did for me! Love the new car!

Luis Sanchez and Marc Diaz were super helpful and answered all my questions. Thank you!

I bought the truck from here two years ago and had a wonderful experience. This time around I sold it back and was also treated with the utmost hospitality and fairness.

Every time I bring my car in I have to make an appointment, but for some reason no matter what I’m bringing it for there is absolutely zero chance it will be ready in less than 2 hours. Last time I went in I had an 8am appointment. I waited for 30 minutes for the service guy to come out because he was on the phone. This nearly made me late for work. He didn’t seem bothered and had zero information about why I brought my car in. Then after my vehicle being there for 8 hours I’m called to pick it up and find that the only thing they did was change 1 tire. Literally none of the other items I asked them to address. Also I bought my Toyota brand new and since I purchased it I’ve had a seatbelt that doesn’t work. I’ve requested to have it fixed every time I’ve brought my vehicle in for service. Every time they say they have to order the part but have never ordered it and never followed up. These folks really just don’t care.

Muy buen servicio! Muy agradecido!

Took my truck in to get a diagnostic test done to see why my truck was making a noise. I also had a dash light on for my air bag. While I had my truck in I asked they changed my oil. They ended up charging me for two separate diagnostic tests and then proceeded to tell me I needed $7k worth of work done on my truck with zero explanation on to what was going on. Also they said my truck needed work done on it that had already been done on a previous visit. When I got my truck home I noticed they didn’t put skid plate back on after oil change. Hard to believe that weren’t just trying to get sales numbers up at the sacrifice of customer service. If you’re reading this review take your vehicle somewhere else.

I had some great guidance from Patrick Larrieu in getting my new car from here and couldn’t be more thankful! He was so patient and professional and it made the process of picking out a car and doing the mountain of paperwork that much easier and more enjoyable. I would definitely recommend this place and especially Patrick as a salesperson to anyone searching for their new ride! Thank y’all so much!

Let me say, this whole experience was interesting. The car I wanted was in Houston and the dealership there refused to let me purchase the car in Austin. Toyota went above and beyond to get the car here for me. I cannot thank them enough! We encountered a few hiccups along the way. But overall the experience with them was worth it. They made it right and made me a truly happy customer. I’d absolutely recommend this dealership for those looking to buy.

Service Advisor Efrain took care of me as a customer as did the tech doing the diagnostic on my vehicle.

Luis was great, nice and friendly, professional. Very pleasant to work with, my best experience buying a car ever!! Definitely recommend buying from him.

Had a great time shopping with Cole. Came in with a general idea of budget, what was available on the lot, and what I wanted. I really feel like I got the value I was expecting out of my budget and more.

Pretty simple process, just wish the wait time to be greeted by an advisor was faster.

I just got my new Toyota at Autonation ,George Fedyk give exceptional costumer service!!! Thank you for great experience getting my new car!

Patrick L.was amazing! He was honest, extremely easy and pleasant to deal with. He made the process of buying a new easy and I never once felt like he was trying to up sell me on anything. Definitely will buy from him again in the future! Thanks Patrick!

Ophelia doesn't have a Google account so I'm helping her to write this down for Jose De Los Santos, who helped her getting her brand new car, exactly like she wanted it, in no time and providing and exceptional customer service.

Couldn’t have asked for a better experience. Josh Conley responded to my email inquiry almost immediately and we met with him the following morning. His no-nonsense approach allowed us to get to a fair price on the vehicle we wanted in a very short amount of time. I highly recommend AutoNation Toyota South Austin and specifically Josh Conley.

El vendedor Stephan tapia ofrece muy buen servicio muy amigable lo recomiendo 100 %muy bien servicio gracias

George Fedyk was my sale rep and helped me purchase a new truck. George is an outstanding salesman. Thank you George and the auto nation team.

Buying process was fine up until I got into financing department. The finance guy Ali offered to take away the cost of one interior warranty if I also purchased a more expensive extended drivetrain/general maintenance warranty. I only found out 15 minutes later that "take away the cost" meant remove the interior warranty entirely. When I noted that this is not at all what I thought he meant and that this isnt what I wanted, he started gaslighting me. "Why would I give you the interior warranty for free? The extended warranty is really what you want anyways. Its only a 30 dollar per month difference, can you not afford that?

Great experience. Pat Larrieu did a great job of reviewing and discussing options. He also assisted me with logistics and my trade in.

Patrick benadum was great

Josh did a great job hooking us up!

Danny was great

We live about 40 miles north of Austin and have to go to Auto Nation South Austin to get free oil changes (that’s the location we bought the car). We really appreciate the free oil changes, especially since an oil change is $100.00 dollars now. However we made an appointment almost 2 weeks in advance and still had to wait 2 hours for them to get to our vehicle. I’m not sure why they make appointments if they can’t keep them. Other than that, the service advisor is always courteous. My advice to y’all would be to have at least one bay for appointments only and walk ins get service in the order they come in.

I recently had the pleasure of purchasing a Toyota Rav4 XLE from Autonation Toyota South Austin, and I have to say that my experience was nothing short of excellent. From the moment I walked into the dealership, Luis Sanchez greeted me with a friendly demeanor that immediately put me at ease. He went above and beyond to ensure that every step of the buying process was smooth and stress-free, from test driving the vehicle to finalizing the paperwork.

Went in for an alignment. Advisor let me know it would be a same day event and updated me as soon as it was ready. Thanks Gabriela!

Amiel was great! Made it a very smooth process! Definitely will recommend my friends and family! Definitely deserves a 5 star!!

Bought a new vehicle staff was extremely friendly.

Had a great experience Henry D helped me a lot with getting the best vehicle for my needs and Stephen was great explaining financial part

Excellent time frame

Although I ultimately went with a different brand due to long wait times on the particular model I wanted, I was very happy with the communication and friendliness while working with Amiel. I'd highly recommend working with him if you're looking for a Toyota.

Excelent service and great people . Saleswoman:Susana Pomar Cervantes.

Stephen Tapia helped me out promptly to get the options that I wanted, to order a RAV4 Hybrid. Perfect service!

After confirming appointment, parts, and recalls; I arrived at the dealership to find out that out of the 3 recalls received by mail, dealership only showed one, then after waiting for 1.5 hours the dealership inform me that they didn’t had the part to perform the repair and that they will have to order it,

I received a call from a representative informing me of a recall for my truck. We scheduled an appointment and the service was completed a couple of days later. I was alerted ahead of time of the amount of wait time for the service and the vehicle was returned as promised.

Jerry at the body shop was awesome. He worked with my schedule and kept me updated on the repairs. 10 out of 10 for sure. His office manager is also super friendly and helpful and she even called me after I got my car back just to make sure that everything was OK and asked me if I had any questions. Great customer service in the body shop.

Great service and quality vehicles. We’ve bought from them multiple times and have been pleased. Jim Lee, our salesman was always helpful.

Marc Diaz and Luis Sanchez helped me get a great deal on my new 4 runner Thanks a lot

Isaias Fuentes and Laura Padilla helped me have the best car buying experience I've ever had. Genuinely wished I would have had them when I bought my 1st car. They made the experience extremely smooth and If I am ever in the car market again, I will definitely be reaching out to them! Thanks toyota and thanks to Laura and Isaias!

All of the AutoNation associates were responsive, professional, prompt, and friendly. One of the easiest car-buying experiences we have had! Ask for Erika, she will take great care of you!

I’ve always trusted my car to these folks. They are friendly, do great work, and most importantly I trust their expertise.

Stephen Tapia is very profession and courteous and humble. Great service

Susanna Pomar assisted us with the purchase of a truck. She is personable, professional and I highly recommend her if you're looking to buy or sell a vehicle.

Visita el dealer AutoNation Toyota Jose de los Santos es una persona muy amable me ayudo a cambiar mi carro y muy buen servicio

Jerry at the body shop was awesome. He worked with my schedule and kept me updated on the repairs. 10 out of 10 for sure. His office manager is also super friendly and helpful and she even called me after I got my car back just to make sure that everything was OK and asked me if I had any questions. Great customer service in the body shop.

Susanna Pomar is your go to salesperson. She helped us buy the perfect truck for our son. She is friendly and knowledgeable. Highly recommend her.

Susanna was the best, she really hooked me up with a great deal and made sure my car is in top notch condition before handing me the Keys!

Jared is the best service rep. All repairs were done well. Time was a bit long

Patrick great help great customer service

I was shopping for a car for my daughter and Jose De Los Santos was very helpful.

Jaison is the best! He fix my car in few days! Fast and high quality! Talk to him! He is the best on the team!!!

Had a great experience with Poli. She helped my son’s first car experience be a great experience!

Alexis helped me buy a new Prius. He was really patient and was willing to negotiate a fair price for my trade in.

Had a great car buying experience at this location thanks to Alexis. He made it super easy and explained the buying process thoroughly, addressing all our questions and concerns. Would 100% recommend this location and salesperson.

I had an incredible experience at this Toyota dealership, thanks to Patrick Benadum. He went above and beyond to assist me in finding the perfect car that suited my needs and budget. Patrick was extremely knowledgeable, patient, and professional throughout the entire process. He took the time to answer all of my questions and provided me with all the necessary information to make an informed decision. The dealership itself was clean and organized, and the staff were friendly and accommodating. The entire team made the car buying process smooth and stress-free. I felt that they genuinely cared about my satisfaction and wanted me to leave with the best possible experience. I highly recommend this Toyota dealership and specifically Patrick Benadum to anyone looking for a new or used car. Thank you, Patrick, for your outstanding service!

Alex is the best in the business !!

Barry was so great and helpful during our process searching for a new 4Runner! Highly recommend working with Barry as he always kept us up-to-date and listened to get us exactly what we wanted. If you’re in the market for a new car, you need to go see Barry!

Great place! I recommend this dealership! Amiel was fantastic!

Barry Isbell gave us the utmost care and courtesy, while we shopped. We tried a couple of cars, and decided on a new Camry for my wife! A great experience!

We bought vehicle from George Fedyk and was very helpful , sincere and listening. At Toyota AutoNation in South Austin. Highly recommend. Thx

Worked with Stephen Tapia, he was awesome!! He truly listened to me when I was looking, he made sure I got what I wanted and needed. No BS great service!!

Second time in 6 months my dude Alexis has helped me out!! Dude is a miracle worker with getting things done! Preciate everyone there from sales to finance to the guys detailing it!

Jose made everything stress free and a breeze. Long wait time in financing due to short staff, but everyone there were pleasant and accomadating.

Emily helped me through the entire selling process! Would highly recommend her to anyone looking to sell their vehicle. Explained every detail and made sure I was comfortable. Great customer service!

Service is great every time I go here. This last time I didn’t have an appointment and just drove in. They had me in and out in an hour and a half. I’ve spent 4 hours at other dealerships with an appointment. I really appreciate this kind of attention to service.

Had a great experience test driving and purchasing a car from AutoNation Toyota South Austin. We worked with Kuany Nuon, he was excellent, ver informative and friendly.

Ask for Erica! She’s the best!

Thank you Kuany Muon for your great and professional service . I certainly recommend this person for everyone who wants to get the best service!

Went in for a test drive; Ed helped me and was great

Thanks Rito!

They don't provide a timeframe so can't say if it was on time. It does take them a while but I understand. I had an alignment and a tire rotation done. I hope that it was done properly. I have no way to determine that, but I trust Tony Do, the service advisor. He seems to listen and has a very calm demeanor which I like. Thank you.

I had a great experience buying a new vehicle from the Autonation Toyota South Austin location. My salesman Barry Isbell was very helpful and friendly. Helped me get the exact vehicle I've been looking for. Only downside was waiting on finance team. Even after being approved and credit check being done, it was the longest part of the process waiting to sign papers.

Luis Sanchez did a good job and I'm a repeat customer. Second Camry that I got form this location. Appreciate the great service. Thank you guys.

Erik Gustafson went above and beyond as a service advisor, especially when dealing with the warranty inspector from Assurant Claims (who created unnecessary delays and strife with Erik and the repair technicians). Erik was very communicative and easy to work with. As far as I can tell, the work was done well by the service department.

Great experience and hospitality!

Erik Gustafson went above and beyond as a service advisor, especially when dealing with the warranty inspector from Assurant Claims (who created unnecessary delays and strife with Erik and the repair technicians). Erik was very communicative and easy to work with. As far as I can tell, the work was done well by the service department.

Worked with Barry. Seasoned and knowledgeable sales person to work with. Was a pleasant experience.

Marc Díaz was great in helping us get our brand new vehicle! He is very kind and honest. Will be back to see him again soon and buy another car from him.

I?ve been a customer of AutoNation South Austin since they were Champion Toyota. For more than 20 years they have provided our family with top notch, quality service. We?ve purchased both new and certified used cars from them and in each case they have consistently delivered excellent service. I?ve never been pressured to buy more than I needed. There has never been a moment where they tried to up-sell me unnecessary options or service. They stand behind their work and do so with a willingness to make the experience pleasant. The lifetime free oil changes is just one example of their customer first attitude. I?ve been to other Toyota dealerships before and AutoNation is by far my preferred choice. When the time comes go me to make my next new car purchase, AutoNation South Austin will definitely be my first stop.

I have purchased 4 Toyota vehicles from the Auto Nation dealer in south Austin. The sales associates have always been easy to negotiate with and prompt in returning phone calls and emails. All friendly and knowledgeable about the vehicles they sell. With this purchase, we worked with Alexis and were pleased with his service, demeanor and efficiency.

Just ordered a new Toyota Sienna 25th anniversary edition at AutoNation, sales rep Rito, very excellent service , he explained the price and everything, I'm very happy about it .

Just bought a new 4Runner. We worked with Patrick L. (not me) in sales and had a great experience with him. Seriously, all salesmen can take a lesson from him, and he's relatively new at this job.

Efficient service

Although I ultimately ended up choosing a different car brand due to long wait times on a particular model, I was very happy with the communication and help I received from Amiel. If you're looking for a Toyota I highly recommend working with him.

Efficient service

Erick was the guy supposed is going to help me, I wait 30 minutes to this guy, get my car and ask for the service for 20 k, He ask if I want to get extra services, I say no, just the included in the service for 20 k, two hours later pick my car. This guy only rotate my tires, I ask why you only do that, he answered, because you don't want to pay extra. Terrible attitude, terrible costumer service, and I need finish my car service, oil, filter, all the things missing.

So nice service, and friendly people. I recommend 100% this place with my friends.

GO WITH KUANY MUON!!!!! if hes not available, just wait until he is. trust me. so knowledgeable, understanding, honest, and helpful with no complaints and no pressure. S/O to his manager David Martinez - such an honest and respectful man. so excited for my new RAV4 :)

Best service ever! Rito was amazing!

Kuany saw me walking across the parking lot at the dealership and introduced himself. From that moment I was sold. What a gentleman. He took care of my every need and sold me the truck of me dreams. Thank you Kuany.

Great selling experience with Emily Mueller, very quick and helpful!

Emily was great. She answered all my questions quickly and efficiently and went out of her way to make sure I got for the most money possible for my car.

My husband and I had a great experience at AutoNation Toyota shopping for a new SUV. Amiel and his team were very helpful and transparent.

An all around ⭐️⭐️⭐️⭐️⭐️ experience! Abbi Gass (my Sales Professional) had answers to my questions and kept me “in the loop” from the beginning to the end of my buying experience. All staff members that I came into contact with (however briefly) were professional, polite, and respectful! Thank you all for a great buying experience!

Took the Tacoma in for its 25,000 mile check up. Arturo was very helpful and communicative.

Always reliable and thoughtful service with Greg Coy.

Emily in used car sales was a pleasure to work with. She was friendly and professional and she made selling my Camry fast and easy.

Checked every box for car dealer Stereo types. Snarky, arrogant, zero hospitality. Extra charges

A rate dealer that has great pricing and exceptional customer service . Repairs done right the first time and on time. First rate

Luis Sanchez, Marc Diaz and David Valdez were extremely helpful in the buying process of my brand new 2023 Toyota Corolla hybrid. Great customer service!

According to the Service Advisor Tony Scabinito everything was pretty backed up on Tuesday afternoon but I was impressed how he was able to facilitate my alignment and oil change as effectively as possible. Courteous and patient with me as the minutes continued to tick away. A dependable individual

Took my vehicle for an oil change arrive at the dealership at 6:45 AM. It took them to 1030 to do a oil change. I asked him not to rotate my tires. They rotated them anyway. They didn’t even reset my oil indicator light came on after the service How to take vehicle back a second day for them to reset the light Service manager was unprofessional about it I have purchase for vehicles from this dealership and a service has gone down on a scale 1 to 10 I would rate them two or three

I would like to thank Jared and the team at Auto Nation for quickly replacing my battery and getting me back home. I recently had surgery and wasn't expecting to have my car not start that day. I was in and out in less than an hour.

Setting up and dropping my car off for the appointment was super easy. Our service rep Josh was friendly and professional, and despite being crazy busy, we were done in less than 30 minutes.

Professional and works within my budget. I have purchased 4 vehicles from this dealer. I have used this dealer for approximately the last 20 years, so I guess this stands for itself, I keep coming back. Always attentive to your vehicle needs and are concerned about my satisfaction. Which is loyal customer .

Friendly and attentive staff. Emily M was right on time with our appointment & was great in helping us sell our car. The entire process was seamless.

Very satisfied with the service. I arrived before the sales department opened (my mistake) but Charles Dubon was willing to help me right away. He was knowledgeable and responsive. Nothing but a positive experience.

Easy to make and change an appointment. I arrived at the specified time and was greeted almost immediately. Had to wait about 6-7 minutes for the service intake rep to finish with another customer. We discussed the service needs and agreed to do a 35,000 mile scheduled maintenance plus a wheel alignment. I asked about a catalytic converter shield as recommended by my insurance company. Told me it?s not necessary as the RAV4 catalytic converter is difficult to access. The service was completed more quickly than expected. Very pleased customer.

I really appreciate Toyota since I bought my RAV4 everything has been great, people are great here I like getting services here.

Very satisfied with the service. I arrived before the sales department opened (my mistake) but Charles Dubon was willing to help me right away. He was knowledgeable and responsive. Nothing but a positive experience.

Rito and Paulina were an amazing team to work with. I?m so grateful!! And I absolutely LOVE my Gwyneth! (That?s what I named her!)

Service rep named Paul was so nice. Had my car serviced earlier than expected. He was flexible with our schedule.

A tail light on my 2005 Corolla had been broken, Mr Coy ordered the part and called me when it was in. I scheduled time for the new lens to be installed, an oil change, and a state inspection. All was completed while I waited. Great service!

I happen to be in Austin(I live about an hour away)and fell in love with this car but they were closed so that Monday I called and they immediately answered my questions. My salesman Ed was very helpful and informative. Would gladly purchase here in the future.

This is the third Toyota I have bought from the same salesman at Autonation in Austin and have always gotten a fair deal on the purchase price. I've also worked with the same person in the service department who personally has been great, although the wait time for basic service has gotten too long.

I had a great first time experience at this Toyota dealership. I called on the way with a leak in my tire. I didn't have an appointment they kindly got me in an replaced my tire I wasn't even waiting that long especially for not having an appointment. Thank you guys!!

Ms Sarah and Ms Laura were awesome during my buying experience. Very professional and helpful. Great hassle free buying and financing experience. Thank you AutoNation.

The staff were pleasant. I was in and out in 45min

Very comfortable working with Alex Lomeli — knowledgeable and very pleasant demeanor. Haven’t decided yet whether to but bc a car here. Would highly recommend to other questions

Stephen Tapia was amazing in gathering all the information needed to find what we wanted in our next vehicle. He is super informative, patient and really positive. Definitely recommend him as your next associate to represent your next purchase!

Very attentive personnel. Quick service. Good communication about the problems with my car.

Kuany was amazing and really worked with us to get in a new vehicle! He was patient and informative. Highly recommend!!

Excelente trato de la señorita Susana muy buena asistente

I have bought my car at auto nation & servicing it for the last 6 years at the same dealer. Great service, reliable & friendly service advisers.

Great service, I recommend going to that dealership, or the one in north Austin, they treat you well in both.

We recommend AutoNation Toyota South Austin. We love our Prius and just bought a second vehicle there. We get all our maintenance there. There is just one problem: we make appointments for a certain time, but end up waiting up to two hours past that time, even when we schedule very early like 7:30.

We have used AutoNation South Austin Service Department twice and each time the experience was excellent. Fast & efficient.

Auto Nation Toyota was timely and organized with all repairs.

Usually a good experience. This time around it took over 30 minutes to get checked in even with an appointment. Service advisor said he was busy writing an email. When my car was ready, I got a text that it was ready to go. I go to get my keys and head to wait on service advisor because he was busy bs'ing with another employee.

Your service experts are dumb and rude. They try to charge me for stuff not even broke and didn?t fix what I took my vehicle in for. Instead put in a new screw after charging me 100+ for the part. I called to solve this but the team of idiots prevented me from ever talking to anyone who could help. I was told I would be contact to schedule the real repair but this never happened. Jake sucks and even talked as if him being my service expert was an improvement over my last one. HE WAS NOT. I live nearby this location and now throw up a middle finger every time I drive by it.

Susana pomar excelente servicio muy buena atención

We highly recommend Marc Diaz at AutoNation Toyota South Austin. This is the 3rd vehicle we have bought from Marc. He always goes above and beyond to create a wonderful shopping experience and finds us exactly the car we are looking for.

I was lucky that Patrick Benadum took my call, he is a great listener and will work with you to find the best solution to your needs.

I was on a road trip cross country and the Austin managed to get me right in for my tire rotation. Process was smooth and staff was amazing. Would definitely visit again if I’m in the area.

With a limited supply, it’s not a great time to be car shopping. I was looking for a very specific trim package for a Toyota Tacoma. I worked with Susana Cervantes. She was diligent and persistent—finding exactly what I wanted. It was a pleasure working with Susana. I recommend her highly.

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Can’t believe how easy Isias made this process for me, so happy I made the choice to go to Toyota this week

Art Gomez was my service representative. I have been helped by him for many years. I appreciate his thorough knowledge of my car, and his manner very much.

I highly recommend working with these guys! Especially Cole and Darren if you can find them. They gave me a great deal. Excellent service took care of things quickly and efficiently and got me what I asked for. Super happy to a found them.

I worked with an amazing team tonight who got me into a car when I had just cried all day because I was having so much trouble!! Rito, Poliana and Mr Sanchez were so amazing. I’m beyond blessed!! 1000/100 recommend.

I bought a used truck here last year, my experience overall was great! I recommended AutoNation to my friend who was looking for a truck. We stopped in today to look at a truck we saw on their website. John Cuellar helped us immediately when we walked in. He was friendly, expalined more than we knew to ask, and gave us a great deal. They do a full service check and detail before handing over your newly purchased vehicle. I will be recommending AutoNation to all my friends!

Susana una muy buena servidora,amable y la recomiendo para cualquier cliente que quiera comprar un coche

El servicio podr�a ser mucho mejor. Al final mejoro, pero el d�a que compr� el auto no revisaron que todo funcionara. La persona de los n�meros no me explico de que era cada cargo que me hac�an, el primer d�a sal� con muy mal sabor de boca, ya despu�s que regrese mejor� el servicio.

I made an appointment online to test drive a Subaru Forester at AutoNation but misunderstood and went to the wrong location. The salesman who met me at the door called the other location to let them know I was lost and cancelled the appointment for me. He asked me what I was looking for and my price point. At that point I had been looking for weeks both online and at dealerships. He listened well , identified three cars and brought me a 2022 Mazda CX5 with 11,000 miles on it and all the safety features I was looking for below my price limit. We drove it, he had my hybrid trade in evaluated and I got exactly what I needed and drove it home that evening. While I was waiting to finalize the transaction, I realized I hadn't eaten all day, and Andy took me to a nearby drive thru to get food before my blood sugar tanked. I went in lost with very little hope of finding my car and left with exactly the car I had been looking for. I couldn't be happier that I was lost and found my car at Auto Nation, South Austin.

I bought my Hybrid Highlander new at Auto Nation Toyota in 2010. I always get routine maintenance done at this dealership as needed. We were about to leave for a long trip. On Sunday , the Check Hybrid System light came on with instructions to stop and call the service department. That wasn't going to happen on Sunday, so Monday morning I had my car at the service bay at 7:00 when they opened. My service advisor Arturo took my car back and two hours later they had checked it on the computer, the warning light had gone off and they found nothing in the log except the fact that the light had gone on. We came back from our trip today and all is well, and we were able to travel as planned because they took the time to check out my car. I will buy my next car here because the service dept is great.

Great vehicle and service. Andy helped us every step of the way. Quick process. Thanks guys

The day after I bought the vehicle I started having issues. I took it back and they told me they couldn't do any warranty work for two week. They finally let me bring the truck in five days later only to be told that I needed to go back and get the truck to take to another dealership. I've been trying to get a hold of a manager and my salesman but neither will return my calls. I've been without a vehicle for 2 days now and need to drop off at the other dealership and they have to start the process all over again. I have not been able to enjoy the truck I bought and now will be without a vehicle for who know how long. It's been a very frustrating experience dealing with these guys

Great experience with Charles. Very transparent, no surprises. We were able to get the best deal in town for the car and specs we were looking for.

Go see Joshua Conley at AutoNation next time you want a new or certified used Toyota. He makes the car buying experience very easy!!

I was greeted as soon as I got there for my appointment. My service advisor was nice and reviewed with me what was going to be done to my car. The wait time was reasonable based on what was being done to my car. Over all great and easy experience.

Good place for your car. They do their job.

I showed them that the wireless charger is not working, at first they where not gonna do anything so I had to escalate the situation. Tried talking to a manager but never got a hold of one until I had to go to the dealer and talk to one. Once I talked to a manager they sent a mechanic in the car with me so they could see it was not working. After that they refused to change the part and said they will open a case number with Toyota and for me to wait and see what Toyota says. Even though this part is covered under the warranty and it clearly is not working on a brand new truck. Has less the. 500 miles on it

susana is the best, thank you so much susana por toda tu ayuda....

From start to finish my experience at Auto Nation Toyota South was beyond excellent! Alfredo the Sales Manager had me picked up so I could come purchase the car I wanted and he was a man of his word in getting the car safe and road worthy after my purchase was completed. Highly recommend this place. Kuany my Sales Associate was incredibly professional, kind, attentive and had a sense of humor too. Keep up the good work, you’re doing used car sales right! Thank you so much for helping this mom out.

Alex was in charge of giving of the tour to the car we need it and he gave us recommendations so we can feel secure of what we where about to buy, i feel very happy

The service center is amazing. My second time visiting for routine maintenance. The team is friendly and polite. The eating room is clean and equipped for a short or long wait. Go, you won?t regret it!

FaceTime my girl I got exceptional service. The service agent immediately takes my car after questioning me on what is needed. I weighed in a very beautiful, well equipped, waiting room and within a couple hours for the service is over. Everything is done properly.

3 Days after my purchase the check engine light came on. I made an appointment and noted I would wait for my car. They said I had to leave it and wasted time off from work. I made another appointment and the guy said I could take my car to the dealership for the make of my car. Continued to say that BMW people think they’re better than everyone else, 5 times in 1 minute. He had his ears pierced and made me feel very uncomfortable . He then made me walk into the building to write me the number of the extended warranty and told me to give it to the dealership when I make another appointment, then said BMW people think their better than everybody. . All of this could have been told to me over the phone instead of making book two appointments and missing hours of work. The engine splash guard was not attached when I fought the car and I could hear it scraping anytime I hit the brakes. The timing chain had been replaced incorrectly recently and was too tight, as the tensioner was installed incorrectly. I had my car for a week and it’s being worked on by actual professionals at BMW. The O2 sensors were bad and had to be replaced. I will never buy a car from Autonation Toyota South Austin ever again and recommend that to all my colleagues. The sales person and the final loan officer who worked with me were great.

Jim Lee is the best sales person, honest and upfront. I buy, recommend and refer to my family & friends. Try them for your next new Toyota.

Daniel was awesome to work with! Selling my car was very quick and efficient here and was very happy with my experience at this location.

Quick and efficient process, no pressure buying with Kuany our sales representative. I would recommend any one that is looking to purchase a new vehicle to head over and speak with Kuany

Excellent service from Barry and Kuany. They are both very helpful and experienced sales agent. All our questions were answered. Thanks to you both. Kudos!

i arrived at 7am,car was rated at 2 and sent to oil change area, at 10am i saw my car parked and the paperwork placed on the serv adv desk. the advr was not at the desk. the adviser did not go to his desk for at leasthalf hour. i asked about the car and was told i was to be notified when ready. i waited but no one came, i then went to advr desk and i was met by the advsr and was given my key and leftthe area.

The first service was done awesome and on time.

I had a very easy, smooth buying experience. I appreciated Amiel-excellent salesman, Laura-Business Office and Rafael Valdes-General Manager. All the staff in this building were extremely kind and cheerful. I love this place, and will be a forever customer.

Customer service in the service department is making do to their lack of communication between the service tech, the service advisor, and the customer.

Outstanding service experience. Service Advisor, Tony Do, extended a genuine welcome; gathered the necessary information of a first time customer efficiently; gave me a time estimate for completion of my requested service so that I could plan accordingly and delivered the car even sooner. The waiting room and the restroom were clean and neat.

Susana was great , I am super happy with my purchase

I have purchased 4 vehicles from Autonation Toyota and there’s a very good reason. The service! They take the time to understand your needs and go above and beyond consistently! Well done!

Love the dealer, love the car, hate the service. Everyone seemed cranky on a Friday morning. When the guy finally came to my car (and that took a while) he was so unhurried. It was a struggle to not say something but I did keep it all to myself and tried to smile. Maybe that's why my ulcer is acting up? What's the point of having an appointment if it still takes 2.5 hours for an oil change? I can't be the only person who feels this way!! Please get together and review this process. It's enough to drive someone mad!!

Great place and very accommodating! I went there late in the afternoon and no problems with that.

Awesome staff here at the South Austin AutoNation Toyota! They were quick efficient and willing to work with me on a good price for my vehicle! Daniel & Alfredo were very professional and I appreciate all the help! I will be back 👍

Service Advisor Jared Jones always gives me the best advice regarding the most important parts that need immediate attention to keep my 2014 Camry in good running condition. At 102K miles, I went in for a multi point inspection and after looking at the past history of repairs, etc, Jared further suggested the cooling system needed cleaning, the transmission should be serviced with 12-quart fluids, and that the air filters needed to be replaced. Thank you Jared for being conscientious and thorough in making your assessment for repairs/service for my car and thank you to the service technician for his expertise and completing the service within two hours. My Camry is running extremely smoothly and will enable me to make a safe road trip next week. Auto Nation has an excellent staff ready to take care of the customer's vehicle.

First visit for service & I was extremely happy. Work was done quickly & well. Communication was fantastic throughout. My car was repaired in the time promised. I will definitely return for service here.

Abigail was great. Personable, professional and knowledgeable. She made the process of buying a car very pleasant. Five star performance!

Llegue buscando un carro para poder moverme y nos ayudo Charles Dubon y nos enseño muchas opciones y logramos encontrar el Perfecto. Se los recomiendo venir a buscarlo! Muy amigable :)

It was an average experience. No pre-work cost estimate was provide. Estimates of time of completion were repeatedly not met.

Llegue buscando un carro para poder moverme y nos ayudo Charles Dubon y nos enseño muchas opciones y logramos encontrar el Perfecto. Se los recomiendo venir a buscarlo! Muy amigable :)

A very frustrating experience. They took twice as long as I was originally told, and I ended up wasting nearly my entire day sitting in the lobby waiting for my vehicle for what was at most 30 minutes total work time for their mechanic (I used to work as a mechanic and know how much time things take). When I scheduled the appointment I was told it would take 2-3 hours, and I said I would wait there while the work was done. I arrived at the scheduled time, 9 a.m., and it was immediately apparent that they seemed to have scheduled everyone to arrive at the same time. There were about 20 other cars being dropped off when I arrived, and I counted 39 people sitting in the lobby waiting area. By 10am barely anyone was dropping cars off. And by the time I got by car back, just before 2:30 p.m., after nearly 5.5 hours waiting, there were only a handful of people left in the waiting area. The last time I went out to check on my car, where they'd temporarily parked it, it was still sitting there around 1 p.m. So the entire first 4 hours that I was waiting, my car was sitting parked not being worked on. What is the point of scheduling an appointment for customers at a specific time in the morning if you're not even going to start working on their car until hours later? You cause a massive inconvenience to customers trying to plan their day if you mislead them about the time it will take. On a side note, the customer service advisor that actually took my keys told me it would really be 3-4 hours, not the 2-3 I was originally told on the phone when I scheduled. And it still ended up taking 5.5 hours. If I'd known that ahead of time, I would have planned my day completely differently. Also the actual work I needed done was a simple oil change and tire rotation (something that takes a mechanic 30 minutes at most) and for them to check at a rear seat release lever that had stopped working. Which they didn't have the necessary part for so no work was done on it that day and I'll have to come back again when the part arrives. They didn't even check the tire pressure when they rotated my tires, and 2 of them were 5 psi low (I know this because I check my tire pressure regularly, and intentionally keep my rear tires at a lower pressure, which they swapped to the front and never checked to put up to the recommended 36psi) And the service advisor never phoned or texted or came out to the waiting area to give me an update even after 4 hours had passed, well past the original estimate, and I had to go check with him for an update, where he merely said he'd check on it, and then more than an hour passed before the work was actually completed.

The Service Dept I would definitely recommend but I do not purchase from Auto Nation. The Service Dept and Sales Dept for me personally are miles apart when it comes to customer service from my personal experience. So I would not recommend to buy from a place I would not. However, I would not broadcast only if asked.

Darrin Cole was very patient and helpful with informing me on every question I had regarding new purchase. He shares my love for trucks as well.

Abbi is the best. She made the process smooth and easy. I hate car shopping but this was a breeze.

Jim and Tom were super helpful and I have my Toyota 2012. They helped me throughout the process. AutoNation is a great place to get your car

Susana Pomar and Jose de los Santos were the best sales associate, help me a lot with my Tundra

I took my Tundra in for routine service. As usual, AutoNation Toyota took great care of me. Jared Jones is the best! In and out, no problem

I always know Greg will take care of my vehicle, only recommend what is NEEDED, and get me in and out as soon as able. I trust him.

Laura and Susanna made our recent trade in purchase go as smoothly as possible! Laura responded to any questions/concerns we had in a timely manner. Susanna did a great job with keeping us up to date with the new inventory arrivals so we did not have to wait on the original vehicle we were looking at,she gave us the option to look at one of the ones that arrived sooner and we actually found one we loved. With the great help of Vince, they were all able to get us into something that better suited our budget as well. I definitely recommend anyone in search of a new vehicle to come in and ask for them!

Stevie and the used car team provided fast, friendly service. I would recommend this to anyone looking to sell a used vehicle in Austin! Will definitely be back here next time

Took almost 3 hours to complete oil change & inspection with most of that time finding service issues that don't exist. Api told me my brakes were almost metal on metal so I stopped at a brake place on the way home. Not close to true. Same with tires and I suspect the rest of the issues. Having an appointment doesn't make anything any quicker while they hold you hostage

Jared Jones is AWESOME! He's been my service advisor for many years and has always been honest and hard working. I appreciate his great service!

I had a great experience with Ruben Gallegos. My car had been totaled in an accident and because it was the other driver's fault, I had to deal with their insurance which took forever and I had to turn the rental in before I had the funds to purchase a car. I explained my situation and Ruben did not hesitate to offer to come pick me up in Cedar Park so I could do my test drive back to the dealership. I bought a 2019 Volkswagen Tiguan with a little over 16K miles. It is a great car in perfect condition and I got a great deal! The customer service from Ruben was spectacular! He even sent me texts after the purchase to make sure I was happy.

Had a great buying experience thanks to Jose D and Melissa D

I have been having my 2015 Prius serviced at Auto Nation since I moved to Austin over 3 years ago. The customer service is by far the best. Friendly helpful service advisors and a very inviting waiting room should you want to wait at the dealership while your car is being serviced,

Great customer service. Give answers of every questions related to Vehicle, sale and Finance. I recommend every one to buy a vehicle from Auto Nation South Austin.

Great customer service. Give answers of every questions related to Vehicle, sale and Finance. I recommend every one to buy a vehicle from Auto Nation South Austin.

Eric gave us exactly what we needed for our Rav 4. He was courteous and professional.

It was good. Ed was really helpful. The whole process was very simple and easy. My wife and I were in and out within a couple of hours and it was all done after we got out of work. No need to take an entire day off to car shop and wait around.

The sales representative was very kind even after sales.He was so diligent to show me the features of the car.

The sales people are extremely friendly and are ever ready to answer even the thousandth question of yours. I recently bought a Corolla 2023 LE and got its delivery within a day at the best discounted rate possible! Would highly recommend this AutoNation Toyota South Austin!

I recently purchased a 2023 Toyota Venza. My shopping experience was great. The only challenge was finding the car. We waited for almost two months. Understandable due to the inventory shortage plus being a hybrid SUV. Once we found the car the process was smooth. Ed walked us through the new features of the Venza and then on to Financing. I was in and out in less than two hours. Thanks AutoNation

We had a great experience buying and trading in here - quick, easy, and fair! Ruben G was easy to work with and made the whole process seamless. Would come here again if needed and would suggest to someone looking at getting a used Toyota!

Fast, easy, and helpful!! Great experience with Charles Duban and South Austin Toyota!

el servicio al cliente es super alta y la ayuda del vendedor,manager,y finansas todo un gran equipo

I had a pleasant experience dealing with service department at Autonation South Austin. They did everything they said they would do without a hassle.

The last few times I've brought my car in with an appointment to have work done, I've sat in the waiting area for 2 hours only to have them come out and tell me they don't have the parts to do the job so I will have to reschedule. Then I wait about another hour while they put my car back together with original parts so I can leave. Then I had to come back again and waist several more hours of my time while they actually did the work. Appointments don't seem to mean much either. You show up on time or early and it still takes hours to get a 30 minute job done. I've come in without an appointment and service time was about the same as it is with an appointment.

I arrived at 7AM and was told my assigned service advisor was running late and another would help me. There were only 3 other customers in the waiting room so I thought it would probably be pretty fast. I'm used to being there an hour or two hours tops. There was no feedback and there were no updates. After going inside to wait, the service advisor visited me one time to make recommendations and get approval and there were no other updates offered during the SIX HOUR visit. I left at 1:00 PM, when I went looking for the service advisor. My car was suddenly ready immediately.

Every experience with this place is awful. Seriously. Just don?t waste your time.